Universal Electronics Inc. announced the release of its latest QuickSet®? solution, which now expands content discovery, control and interaction across millions of devices and households. QuickSet Cloud is now discovering more devices than ever ranging from entertainment devices to other smart home device categories across multiple protocols.

The latest release of QuickSet has expanded functionality for entertainment and whole home audio use cases to provide deeper device and content history across an ever-increasing landscape of devices and services in the home. This privacy-first approach in capturing user preferences across devices helps increase engagement through enhanced personalized recommendations for a better end-user experience. QuickSet's content history capabilities also extended to new categories of content usage in the home such as whole home audio as well as audio/video casting.

Smart Homes of are fragmented using multiple protocols that do not interoperate, causing frustration for users. There is a gap in interoperability between legacy, current and new devices in the home. QuickSet helps bridge this gap by controlling existing devices across protocols like IR, IP and Zigbee in addition to exposing these devices to newer Matter Controllers in the home.

QuickSet also allows for fast adoption of Matter through a certified software drop making any device a Matter Administrator in the home controlling matter and non-matter devices. QuickSet Cloud Integrated across UEI's New Product Portfolio: In addition to powering hundreds of millions of smart entertainment devices globally, QuickSet Cloud also powers UEI's line of Butler Hubs including Nevo Butler, Zigbee-compatible Butler, Matter Bridge and the UEI Butler Smart Hub, as well as the UEI TIDE family of climate control products. QuickSet-powered Zigbee-compatible Hubs and Matter bridges extend existing devices to become part of the Matter fabric.

QuickSet, Virtual Agent and SupportView®? working together provide all the relevant tools for a CSR agent to diagnose and fix an issue remotely.