Descartes Systems Group has announced that UK-headquartered Halfords, is using Descartes' last mile delivery solution to enable dynamic delivery pricing in its customer -facing mobile tire replacement service and as its new international field service software solution called Avayler. First metrics show that Halford's mobile service business has already been able to improve gross profit by 5% and reduce miles per delivery by 13%. Descartes' last mile delivery solution provides an end-to-end platform for home and last mile delivery operations. The solution spans delivery appointment booking, route planning and execution, mobile proof-of-delivery (POD) and notifications processes. Its delivery appointment schedule is dynamically generated for each customer and time window options are scored. This allows organizations such as Halfords to intelligently control the booking process, which maximizes booking density and productivity and enhances the customer experience while minimizing costs. The advanced real-time capabilities of the Descartes solution enable Halfords to offer dynamic delivery pricing that considers existing orders, business objectives, road network, vehicle capacity and service constraints to price delivery appointment options. In addition, Halfords uses Descartes' forward-looking vehicle capacity information to help adjust its online marketing to ensure it balances demand generation with the ability to service that demand. As a result, Halfords has been able to target pay-per-click marketing spend by matching orders booked with the ability to service more customers in the coming days in particular regions. After successfully using the Descartes last mile delivery solution to drive efficiencies in its own operations, Halfords has now integrated it into Avayler, its newly launched, end-to-end, customer-centric field service solution that will be rolled out globally. Avayler will provide other businesses with an end-to-end SaaS solution wherever they offer services whether in store, at garages, workshops, clinics, pop-up sites, in the driveway or across the threshold.