Data | taken | ||||
statement | |||||
from | |||||
-financial | |||||
of | non | ||||
performance | |||||
2019 | |||||
2020 | |||||
POSITIVE
RELATIONSHIPS
IN POUJOULAT GROUP
The societal pillar
The social pillar
TRUSTING
RELATIONSHIPS
WITH WOMEN
AND MEN
- Ensure workplace safety and wellness
- Develop skills, know-how and expertise
- Tackle discrimination and promote diversity
02
RESPONSIBLE
RELATIONSHIPS
WITH OUR CUSTOMERS AND PARTNERS
- Develop corporate values through sports sponsoring and cultural and humanitarian patronage
- Be ever-more attentive to consumers
- Develop responsible procurement including wood provisioning
3 PILLARS
The environmental pillar
SUSTAINABLE RELATIONSHIPS WITH OUR REGIONS
- Reduce the waste-related environmental impact
- Improve energy performance
- Reduce the carbon footprint
The Positive Relationships PROJECT
COMMIT
OVER THE LONG TERM
"BEING A LEADER
MEANS WE HAVE
A HIGH LEVEL
OF RESPONSIBILITY"
03
The entire Poujoulat Group, in | ||||
INTERVIEW | France, in England, in Germany | |||
Frédéric Coirier | and in Switzerland rallies round the | |||
"Positive Relationships" project. | ||||
Poujoulat Group | ||||
CEO | A long-term commitment, expressed | |||
through 10 tangible measures, which | ||||
POUJOULAT GROUP | I invite you to discover via the illus- | |||
tration on the page opposite. | ||||
IS THE EUROPEAN LEADER | ||||
in chimney flues and industrial chim- | And, because it's through projects | |||
neys, and the French leader in wood | that our commitments are measured, | |||
you can discover here below the ac- | ||||
energy. This means we have a high | ||||
tions which our Group has already | ||||
level of responsibility towards our | ||||
initiated for each pillar (responsible | ||||
staff, our partners, our customers as | ||||
relationships, enriching relationships | ||||
well as society and our planet. | ||||
and sustainable relationships) and | ||||
our roadmap for 2020/2025. |
The Positive RelationshipsPROJECT
The social pillar
TRUSTING RELATIONSHIPS
WITH WOMEN AND MEN
OF THE GROUP
Conditions at work and for the development of Poujoulat Group's 1,500 employees is an extremely important social challenge. We are devoted to nurturing enriching relationships with the women and men we work with. Our ambition is, as such, to continually improve health and safety at work, to promote wellness, skills, know-how and expertise in the workplace, for the lifespan of our employees' careers.
COMMITMENT N°1 Improve workplace safety
and develop workplace wellness
OUR ACTION
FOR IMPROVING SAFETY
04 -16%
is to reduce
the severity rate index*
In order to reduce the number of work-related accidents, we have created a safety department whose missions are to: disseminate prevention culture, analyse risks and action plans, analyse and monitor work-related accidents, participate in safety training along with HR, make protective equipment available, carry out technology watch, etc.
- The severity rate corresponds to the number of days com- pensated per 1,000 hours worked, i.e. number of days lost by temporary disability per 1,000 hours worked.
The Positive Relationships PROJECT
OUR ACTION FOR REDUCING OCCUPATIONAL RISKS
1ERGONOMISTThis ergonomist, hired by Poujoulat SA, created risk mapping covering all sectors of the Niort site, to target priority
actions for re-organizing work stations. Also, since June 2019, an osteopath comes on-site once a month, as such, providing easier access to healthcare and helping reduce pain (whether professional activity-related or not).
OUR ACTION
FOR SAFETY TRAINING
Safety training
was delivered for 3/4 of our sites in 2019
3/4
We provide safety training sessions | ||
for all our businesses to enable staff to | ||
develop their skills, through in-house | 05 | |
developed programmes which are | ||
tailored to the requirements and spe- | ||
cificities of the various sites: electrical | ||
accreditations, workplace safety war- | ||
dens and rescuers, safety awareness, | ||
first aiders, rope rescue training, etc. |
OUR ACTION
FOR DEVELOPING BETTER
QUALITY OF LIFE AT WORK
68%
of sites
have an OSH
We therefore pay close attention to our employees' health and safety, and help improve their working conditions. Tomorrow, feedback and enriching best practices, hand-in-hand with safety departments, will enable us to improve the approach even more.
(Occupational Health, Safety
and Working Conditions
Committee)
The Positive RelationshipsPROJECT
The social pillar
COMMITMENT N°2 Develop skills, know-how
and expertise
OUR ACTION
FOR DEVELOPING SKILLS
06
OUR ACTION FOR INNOVATING
AND TRANSMITTING1st
IN-HOUSE
training school / 9 trainers
4 women and 5 men
13,609
hours
of training
have been delivered throughout Poujoulat Group
Emphasis was placed on certification and/or diploma trai- ning, in line with the major developments of the Group's missions and its future needs: training in safety prevention, people management, sales techniques and customer relationship management, languages, and business-specifictechniques.
The aim of the production training school is to maintain skills in the workplace given the employee turnover backdrop due to the age pyramid. This process, launched in 2018, pursues its goals and is taking solid shape. 9 in- house trainers have been supported by the CCI. Since the start of 2020, 52 employees have benefitted from 1,367 hours of training within this framework.
The Positive Relationships PROJECT
COMMITMENT N°3 Tackle discrimination and promote diversity
OUR ACTION
FROM 2020
In Poujoulat Group, we are convinced that diversity is a key factor for social cohesion and a catalyst for economic performance vis-à-vis our customers.
In 2020, and within its scope, Poujoulat Group will monitor actions for tackling discrimination and for promoting diversity, as well as information related to collective agreements.
Pay gap
0.20%
weighted average for women
07
OUR ACTION TO ADAPT
TO THE COVID19 CONTEXT
A crisis unit was set up at the end of February to adapt to government imperatives. All the health measures were implemented so business could resume. Every member of staff participated in a special safety scheme. Meeting points and audits are regularly organized to ensure health measures and imperatives are strictly respected.
The Positive RelationshipsPROJECT
The societal pillar
RESPONSIBLE RELATIONSHIPS
WITH CUSTOMERS
AND PARTNERS
Poujoulat Group nurtures responsible relationships with suppliers, consumers and the general public on a daily basis. The aim is to strengthen trust in the brand and to better accompany partners and users by focusing on 3 societal challenges: responsible procurement, inclusion of the consumer by all Group players, and boosting values through sports sponsoring and cultural and humanitarian patronage.
COMMITMENT N°1 Boost Group values: sponsoring, cultural
and humanitarian patronage
OUR ACTION FOR SUPPORTING
PEOPLE AND REGIONS,
THANKS TO OUR REPUTATION
08
57,500
trees planted
since 2015
A forest replanting fund
that Poujoulat Group is involved in.
Poujoulat Group supports a host of sports, cultural and humanitarian projects. Every year, it invests 0.12% of Group revenuein these
actions. 2/3 of this budget is devoted to "team voile" (yachting) and 1/3 to local teams and to promising young sportspeople,finan-
cial aid for restoring monuments, for youth integration, for promoting know-how, etc.
The Positive Relationships PROJECT
COMMITMENT N°2 Develop the consumer-centric approach
OUR ACTION FOR ACCOMPANYING CONSUMERS TOWARDS BETTER ENERGY PERFORMANCE
4,165
requests
for initiating contact with an installer (i.e. an increase of 19%) over 2019/2020.
Although Poujoulat Group focuses mainly on professional customers, we have also chosen to develop an integrated support department which places the consumer at the heart of the business: accompanying private individuals who wish to obtain useful information and sound advice to optimize their heating installation; discussing their wishes and needs so as to build a sustainable relationship and "consume better".
In addition to the consumer service, we have also implemented: a mail customer service contact, online chat, a store locator, satisfaction surveys and indicators for installers and consumers, a Talk with Poujoulat / Woodstock Bois Facebook page, etc.
09
COMMITMENT N°3 Develop responsible procurement including wood provisioning
OUR ACTION TO WORK IN A RELATIONSHIP OF TRUST
WITH OUR SUPPLIERS
126Km
This is the weighted average radius for forest product provisioning in 2020
Implementing responsible procurement expresses our determination to extend the responsible approach to the provisioning chain. Privileging local resources prior to transformation is a key driverfor rolling out a sustainable development approach. Our average provisioning radius shows that our products are "made in France" and come from local forests, as such, reducing truck transportation distances as much as possible.
The Positive RelationshipsPROJECT
The environmental pillar
SUSTAINABLE RELATIONSHIPS
WITH OUR REGIONS
Poujoulat Group has initiated a proactive environmental conservation approach. As part of the business's environmental responsibility, 3 challenges have been identified: reduce the waste-related environmental impact, improve energy performance, and reduce the carbon footprint. To date, five production sites, including the head office, have been issued ISO 14001 environmental certification. The Group is also committed as an energy user by privileging renewable energy sources (biomass for heating the main industrial sites) and by reducing its electricity consumption by using energy-saving systems (lighting, machines-tools, etc.)
COMMITMENT N°1 Reduce the waste-related environmental impact
OUR ACTION
FOR REDUCING WASTE
10 93%
of waste recycled
in 2019/2020
by the Group's 14 sites
Our environment department is ramping up its waste management missions and actions: QSE department (Quality Safety Environment) present on 5 manufacturing sites, operational managers, trainers for delivering training.
The new overall waste management contract
includes a communication plan for employees for sorting waste, hand-in-hand with local reinsertion firms… In order to reduce waste, Poujoulat SA set up 2 working groups in 2018 to reduce raw material scrap.
The Positive Relationships PROJECT
COMMITMENT N°2 Improve energy performance
OUR ACTION FOR REDUCING ENERGY
CONSUMPTION
8.2kWh/h
worked
for FY 2019/2020
Poujoulat Group has invested heavily to reduce
energy consumption: variable-speed compressors (Poujoulat SA 2014), variable-speed drives for the paint lines processes (Poujoulat 2016), gas furnaces replaced by condensation models (Westaflex 2017), etc. A mul- ti-year replacement plan for all LED-technology ligh-
ting was initiated for all worksites in 2019, along with11 energy-saving awareness for all employees.
COMMITMENT N°3 Reduce the carbon footprint
16.3 g | OUR ACTION FOR REDUCING |
GREENHOUSE GASES |
EquivalentCO2/kWh
emitted in 2019/2020
In terms of electricity, Poujoulat Group benefits from a power supply contract in France which is extremely efficient with regard to climate impact. According to a PWC study, published on 10 February last, the average CO2 content of leading European electricity producers stands at 296 g of equivalent CO2 / kWh.
Poujoulat Group is a key player in developing
renewable energies: full-carbon-accounting
for the Niort site (Scope 3) performed on a yearly basis, innovative facilities privileging renewable energy sources (Biomass heating plant for the Niort site, wood drying at BOIS FACTORY in Indre in France, wood-fired heating plant at the Beirens facility, etc.), 2 working groups set up at Poujoulat SA to reduce the amount of production material scrap to reduce, in turn, indirect greenhouse gas emissions, etc.
The Positive RelationshipsPROJECT
DIGITALIZATION
- CROSS-CUTTINGIMPROVEMENT AREA
Digitalizing Poujoulat Group's activities is a formidable technological and human challenge for greater efficiency on a daily basis. Digitalization cuts across all fields. It will enable us to strengthen our relationships with our professional customers and consumers by proposing more services and better performing After-Sales. It will also promote the development of e-commerce which will empower our networks. In-house and external digitalization also means taking new "web 2.0" practices into account which impact organizational models directly.
Rolling out e-commerce
Improving | |||||||||||||||
the ecological | |||||||||||||||
12 | |||||||||||||||
footprint | |||||||||||||||
New ERP:
FLAM
OUR COMMITMENT Digitalize services to customers in-house and externally
FACILITATE ACCESS TO DIGITAL TOOLS
1,936
work days
were generated by the ISD and the digital department (over FY 2019-2020)
for businesses whose IS are managed by the Group.
In Poujoulat Group, digital tools are developed to make users' day-to-day life easier: rolling out responsive- design-accessibleconnected tools, automating and dematerializing document exchange, improving CAT TOOLS digital services with new 3D creation features, online product catalogues, digital heating service record, etc.
For us, technology is first and foremost designed to serve people. We attach great importance to training ISD players. Likewise, the modernized FLAM ERP was designed hand-in- hand with members of staff to ensure greater streamlining, efficiency and productivity.
13
Optimizing CAT
TOOLS
Continuous ISD training
Dematerializing document exchange
The Positive RelationshipsPROJECT
DIGITALIZATION
EMBODY
THE NEW DIGITAL ERA
groupsite | ||
1poujoulat.group | ||
Poujoulat Group, forever a forerunner in information and communication | ||
technologies in its sector, launched the new Group website in 2020. | ||
14 | ||
A new-generationsite, totally in line with challenges and expectations, which | ||
fits perfectly into the new digital era initiated by the Group. An ever-more | ||
user-friendly, comprehensive and efficient site, which invites everyone to | ||
become better acquainted with the Group and to find the information they | ||
are looking for in no time at all: Career Space, Finance Space, sharing va- | ||
lues, commitments, culture… The aim is to transmit the Group's values by | ||
highlighting its international profile and to promote employer branding. |
Discover
the full statement
of non-financial performance, available to download
on our site.
The Positive Relationships PROJECT
THE GROUP'S 3 ACTIVITIES
FOR A TAILORED SOLUTION FOR EVERY NEED
The 1950-created Poujoulat Group is the European leader in metallic smoke evacuation systems (chimney flues and roof outlets) for individual homes, collective housing, industry, the tertiary sector and energy production. These comprehensive solutions are tailorable for any type of appliance and fuel, in new-build and renovated-build.
Since 2007, Poujoulat Group has been a key player in developing renewable energies. It invests heavily in the development of wood energy (wood pellets, compressed wood bricks and firewood).
56%
chimney flues
Our solutions optimize the performances of heating appliances which use firewood, wood pellets and gas. Our fast- and easy-to-install systems ensure optimal safety and reliability, real energy savings and offer a wide array of customization options.
12% 15
industrial chimneys
We create, manufacture, install and service your installations. We accompany our customers in creating and accomplishing all their heating, collective heating, industrial process, environmental (water and waste treatment) and thermal power generation projects.
32%
wood energy
Euro Énergies, benchmark on the wood energy market, proposes the widest range of high-performance wood fuels on the market. Crépito® and Woodstock® range wood pellets and logs are available throughout France via an extensive distribution network.
The Positive RelationshipsPROJECT
Gulfstream Communication - October 2020 edition - EN - Photo credits: Atypix / Shutterstock
POUJOULAT
CS 50016 - 79270 SAINT-SYMPHORIEN
Tel: +33 (0)5 49 04 40 40 - Fax: +33 (0)5 49 04 40 00 infos@poujoulat.fr
poujoulat.group
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Poujoulat SA published this content on 28 October 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 28 October 2020 18:54:06 UTC