Medallia and Eagle Hill Consulting have partnered to provide customers with leading edge employee and customer experiences services. The partnership couples Eagle Hill's human-centered design services with Medallia's pioneering employee and customer experience technology solutions. Ensuring employees have the highest quality work experience not only keeps top performers on the job, it ultimately drives a top quality customer experience and strengthens organizational performance.

Yet, recent Eagle Hill research indicates that employers are falling far short when it comes to delivering an exceptional employee experience. Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys and applies proprietary AI technology to reveal personalized and predictive insights that drive action and results.

Using Medallia Experience Cloud, customers can reduce churn, strengthen the employee experience, drive revenue-impacting business decisions, and provide clear and potent returns on investment.