Indian Railway Catering & Tourism Corporation Limited announced the appointment of Mr. Sanjay Kumar Jain, IRTS, PCCM/Northern Railway has been approved by the Government of India (Ministry of Railways) for the post of Managing Director /IRCTC, on immediate absorption basis, in the scale of pay of INR 180,000-INR 320,000/- for a period with effect from the date of his assumption of charge of the post and till the date of his superannuation i.e. December 31, 2026 or until further orders, whichever is the earlier. In line with above, Mr. Sanjay Kumar Jain has relinquished the charge of PCCM/Northern Railway on 13th February 2024 and has assumed the charge of the post of Chairman and Managing Director /IRCTC on regular basis, with effect from February 14, 2024. Mr. Sanjay Kumar Jain is an Indian Railway Traffic Services (IRTS) Officer of 1990 batch.

As Principal Chief Commercial Manager, Northern Railway, he was entrusted with the additional charge of Chairman & Managing Director, IRCTC by Ministry of Railways (Government of India) vide its letter no. 2016/E(O)II/40/11 dated January 09, 2024. He assumed the additional charge of the post of Chairman and Managing Director on January 10, 2024.

A qualified Chartered Accountant (CA), Mr. Jain's career is a blend of leadership roles in policy making, commercial ventures and developmental ventures of the Govt. of India and PSUs. He brings with himself more than three decades of extensive experience of handling important portfolios in Ministry of Railways, PSUs and Department of Public Enterprises, Min of Finance, Govt.

of India. His notable leadership roles include Group General Manager (North Zone), IRCTC, Divisional Railway Manager, Mumbai, Central Railway, Joint Secretary in the Department of Public Enterprises, Part-time Chairman & CEO of National Land Monetization Corporation Limited among others. As Group General Manager (North Zone), IRCTC, he was instrumental in giving the luxury train Maharajas' Express a new dimension through unique marketing initiatives.

He was also instrumental in launching India's first `Executive Lounge' on the lines of Airport Lounges at New Delhi Railway Station. The Financial and Operational Model developed for "Jan Ahar ­ New Delhi' during his tenure was later replicated throughout IRCTC. During his leadership, the tourism business of IRCTC NZ grew by 35 times over a period of 5 years.

During his tenure as Divisional Railway Manager, Mumbai, led a force of nearly 30000 manpower, handling the largest Suburban Railway Network to provide daily services to approx. 4 million commuters. He had the privilege to initiate the Heritage conservation of Mumbai Byculla Railway Station in 2019 with the support of a leading Industrial House and a well known NGO in Mumbai.

The station won UNESCOs Asia Pacific Cultural Hetitage Award for cultural heritage conservation in 2023. He championed Women Empowerment by operating the first all women run railway station at Matunga, Mumbai for which the station listed in The Limca Book of Records. Another notable effort during his tenure was the "Muck Special' a train dedicated to pick up garbage from the settlements along the railway lines in Mumbai.

A large number of projects related to passenger amenities and environmental sustainability was completed in record time. His contributions have been recognized by the Ministry of Railways and he has been honored twice by the highest award in Indian Railways ­ the Minister of Railways award for his meritorious services ­ in 1999 in his role as Senior Divisional Commercial Manager (Danapur) and in 2019 as Divisional Railway Manager/Mumbai CSMT Central Railway. A thought leader, Mr. Jain has always encouraged initiative by his team members and backed them through his experience and long term vision.

His career is a testament of his versatile leadership, technical acumen, and dedication to the development and efficiency of the system.