Velatura and DocuSign announced a modernization pilot project that will streamline the patient consent form capture process for protected health information (PHI). Secure and timely sharing of patient information between patients and providers is crucial for delivering coordinated care across diagnoses, treatments and healthcare settings. However, some federal and state laws require health care providers to obtain specific consent to share sensitive patient data like behavioral health information related to treatment or referrals related to alcohol and substance use disorder.

The partnership between Velatura and DocuSign aims to simplify how providers collect a patient's signature to consent to share their health information, streamlining the administrative process for both patients and providers and freeing up time for better care coordination and clinical decision-making. The project introduces a modernized approach to consent capture by allowing treating providers to utilize DocuSign to efficiently route and secure completion of a patient's consent forms when they arrive for a visit. Upon arrival at a care facility, patients will receive a link or scan a QR code from the registration personnel, leading the patient to the secure DocuSign platform.

There, the patient can electronically sign pre-populated consent forms, eliminating the need for paper forms and manual data entry. Once a patient receives a text message or scans the QR code, the patient can then view an e-copy of the consent forms for health data sharing and select their data sharing preferences. When the form is completed, DocuSign will send a fully executed digital copy of the consent form to the provider, the patient and Velatura's HIE.

The completed forms are then shared with all the health care providers associated with that patient in a secure, seamless and efficient process facilitated by Velatura. The value for patients and providers For patients, this translates to convenience, empowerment, and a smoother experience. They can e-sign consent forms easily on their preferred device at their own pace and gain a clearer understanding of what health information is being shared and with whom.

Providers benefit from enhanced administrative efficiency in process and use of technology tools, reduced paperwork, faster access to critical patient information and in support of HIPAA compliance. Ultimately, this innovative approach facilitates smoother workflows for providers, leading to enhanced care coordination and improved patient outcomes. The pilot project will begin rolling out to select Velatura network provider facilities this spring.

It is initially focused on the Michigan State behavioral health approved 42 CFR Part 2 form for health data sharing and/or any other patient consent for services, referrals, and opt-in.