During the Reporting Year, the Group's revenue surged by 31.8% year-on-year to
The Board has recommended a final dividend of 24.0 HK cents per share, bringing the total dividend for FY2023 to 48.0 HK cents per share, representing a dividend payout ratio of 51.2%.
The Group took a number of timely initiatives during the Reporting Year to drive healthy growth in both sales and receivables for a quality portfolio that provides income, growth and resilience. The Group achieved another year of overall sales growth of 12.4% when compared to the year ended
To propel digital transformation, the Group successfully launched the new card and loan system, and the revamped AEON Netmember website and "AEON HK" mobile application ("Mobile App") during the Reporting Year. This provides a flexible and integrated platform for the creation and delivery of new payment solutions and product benefits. With the rollout of data lake, the Group has developed the ability to utilize data analytics for marketing activities more effectively.??
As for customer experience, following the revamp of the new mobile application with biometric authentication and one-time password for online transactions in the first quarter, the Group further added "QR Pay" and "QR Cash" functions to the AEON UnionPay Card and introduced Apple Pay and Google Pay to provide customers with a safer, more secure and convenient way to make payments and withdraw cash. Meanwhile, the Group continued to revamp its branches with dedicated insurance consultation counters and expand its branch network, transforming its physical branch network to a one-stop financial center that delivers face-to-face financial and related advisory services.
The card acquiring business of the Group took a major step forward in FY2023, with more transactions processed for sizeable merchants through cooperation with payment gateways to expand the merchant acquiring channel, which also facilitated the growth of the credit purchase card installment plan business. For the insurance intermediary business, through the development of its sales channels at its branches as well as on its website and mobile application, the Company have enhanced the convenience for customers to access and purchase a wide range of insurance products.
Besides business growth, the Group also places great emphasis on integrating sustainability into its business operations. In the first quarter, new branch uniforms made from environmentally friendly materials were introduced. Since the third quarter, the Group has gradually removed traditional first-use PVC plastics from its credit cards in favor of post-consumer recycled polyvinyl chloride ("rPVC") plastics approved by the Global Recycled Standard. During the Reporting Year, the Company also renovated its head office, incorporating energy-efficient and environmentally friendly designs such as social hub, motion sensor controls and waste recycling facilities to create a more sustainable and health workplace.
Looking ahead, the Group will strive to accelerate the momentum of sales and receivables growth, while improving the credit assessment and monitoring technique to maintain stable asset quality. On the marketing side, the Group will continue to launch mass promotion initiatives for both its credit card and personal loan businesses. In addition, the Group will continue to refine its credit assessment policy with the aim of maximizing profitability by extending credit facilities to customers on a bespoke and sustainable basis.
As the contactless mobile payment solution is maturing into mass-market deployment in
To further develop the peripheral business, the Group will continue to enhance the operating model of the acquiring and insurance intermediary businesses. The Group expects to secure acquiring licenses from new payment gateways for further expansion of its payment services scope and merchant network. For the insurance intermediary business, the Group will shift the business model to be more customer-centric, with the expansion of the contact center network and the addition of more varieties of insurance products to meet customer needs.
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