With the outbreak of coronavirus (COVID-19) that has paralysed many parts of the world and caused our own country to also experience a severe uprising in infected persons, as a responsible corporate citizen, the
The bank believes that it has to take maximum possible precautionary measures to safeguard its employees, its customers and all its stakeholders.
All BOC branches including the head office have taken common precautionary methods by providing hand gloves and facemasks to security officers who are usually at the frontline of servicing area. Hand sanitisers and hand wash sinks with soaps are kept at all main entrances to the office premises and it is requested to use them before entering the premises. The bank kindly requests all customers to make use of this facility to ensure the safety of self and every other person.
It is also requested to be conscious about using elevators where it tends to get crowded too often in an air tight area. All elevators that are used in the bank are constantly cleaned with disinfectants and also hand sanitisers are kept in place for the passengers. Similarly, when using the bank's digital outlets such as ATM/CDM and CRM machines, customers are kindly requested to use hand sanitisers that have been placed near every machine. Hence it is essential to keep the branch lobby area and these digital outlets less crowded as possible and customers should maintain a minimum of one metre distance from one another and maintain patience.
BOC wishes to remind you that it is essential to keep your hands clean constantly either by using hand sanitisers or simply by washing your hands for a minimum of 20 seconds with soap and water. At the same time, it is also advisable not to touch your face especially nose, mouth and eyes.
The
B-App can easily be downloaded on any IOS or Android enabled mobile device through the
Currently BOC maintains over 1,800 ATM/CDM and CRM network that is spread across the country enabling cash mobilisation in the country 24 x 7. The bank maintains these areas constantly sanitised to ensure all customers who are attending these SmartZones and BOC Digi Centres are provided the required safety measures to prevent infection from coronavirus. Whilst taking all these precautionary measures the bank wishes to draw attention on use of currency notes and coins, as they tend to carry more germs in them due to the nature of its usage. Even though it is quite unavoidable to refrain from using cash notes and coins which are transferable from one person to another constantly, it is essential to wash and clean hands as soon as possible after use. This is one major reason for the bank to request all its customers to move into digital banking methods that completely avoids using cash notes and coins. Being a prime bank that caters to over 13 million customers of its own, BOC takes a greater responsibility in maintaining its banking services uninterrupted providing maximum support in times of need such as this pandemic situation. The bank humbly wishes to request the support of all its customers to adhere to all their precautionary methods to ensure their own safety and the safety of all Sri Lankans.
© Pakistan Press International, source