Ramsdens Holdings PLC announced that, in line with its board succession plan, Steve Smith, a Non-Executive Director, will step down from the Board on 1 February 2023. Steve joined the Board when Ramsdens was admitted to AIM in February 2017 and is a member of the Audit & Risk, Remuneration and Nomination Committees. In addition, the Group announces, with effect from 1 November 2022, the appointment of Karen Ingham to the Board as a non-executive director.

Karen will join the Audit & Risk, Remuneration and Nomination Committees from the start of her appointment. Karen has extensive experience across several leading consumer-facing and financial services businesses as well as a proven track record in developing and improving brands' customer experience to support their profitable growth. Since 2017, Karen has held the position of Vice President at Expedia Group, the online travel and shopping company, in commercial sales and support.

Karen is also currently a Non-Executive Director at Newcastle Building Society. Previously, Karen spent almost ten years with Virgin Media, including holding the role of Director of Customer Service, and a decade at the UK division of France Telecom (now Orange S.A.), latterly as Director of Customer Experience & Process.