3Q21 Presentation - English

November 9th, 2021

Presentation

3Q21

Results

Videoconferencia

12pm (ET) / 14pm (BRT)

Access Link: Clique aqui

Code: 899 2926 2975

3T21 HIGHLIGHTS

OPERATING HIGHLIGHTS

• Continuous evolution of results despite the challenges imposed by the macro environment;
• SSS recovering to 2019 levels;
• Conversion gains in the physical channel partially alleviating the impact of lower store traffic;
• Strong growth in Digital sales;
• Inventory management helping gross margin preservation;
• Structural efficiency gains in SG&A (Retail + Mbank);
• Mbank portfolios recovering continuously.

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3T21 HIGHLIGHTS

STRATEGIC MILESTONES- 3Q21

• APP reached 11 million downloads and >70% of digital channel sales;
• Official launch of Mbank and product portfolio integration to the Marisa APP;
• Implementation of our 2nd dark store (Minas Gerais);
• Launch of 1st seller on the marketplace-in;
• Beginning of 4 pilot stores remodeling into our new format.

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Retail Sales Performance

Net Sales and SSS Performance

❑ (0.8%) SSS 3Q21 vs 2Q19

❑ Reduction in store flow - especially on the street

❑ Positive performance in August, indicating a good acceptance of the mid-season collection launched at the beginning of that month

❑ Digital +96.6% vs 3Q19, with very positive performance every month

❑ Highlight for the Children's, Men's and Accessories categories

❑ Positive performance confirmed in October*

* Dados de outubro não-auditados.	4

Retail Sales (Digital)

Digital sales breakdown per channel (Site vs App)

❑ +97% Digital sales vs 3Q19

❑ 14% of total retail sales accumulated 2021

❑ >71% of Digital sales originated from APP

❑ 11mn downloads until end of 3Q21 (12mm by end of October)

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