Great Eastern : FY2021 Annual Report

GREAT EASTERN HOLDINGS LIMITED ANNUAL REPORT 2021

GO FOR

At Great Eastern, we constantly seek new ways to improve ourselves for the future. From the development of holistic solutions for our customers to supporting our communities, we always aim to deliver our best and GO FOR GREAT in all that we do.

We are committed to helping our customers plan for the future to help them live Lifeproof. As their trusted insurance partner at their every life stage, we are ready to help them achieve their financial goals, and they can count on us to make life GREAT.

The theme of our 2021 Annual Report captures our drive and motivation to strengthen our business and deliver on our brand promise to customers, partners, financial representatives and employees.

As we journey together, we will continue to GO FOR GREAT, putting our customers at the heart of all we do, and creating mutually beneficial experiences for all our stakeholders.

OPPORTUNITIESSERVICE

CONTENTS

3

Key Figures

• 10 Letter to Shareholders

• 18 Board of Directors

• 31 Key Executives

• 34 Financial Highlights

• 36 Embedded Value

• 38 Business Review

  • • Singapore

  • • Malaysia

  • • Emerging Markets

• 50 Human Capital

• 52 Corporate Social Responsibility

IMPACT

• 56 Year in Review (Highlights)

• 60 Awards

• 62 Corporate Governance Report

• 87 Financial Statements

• 204 List of Major Properties

• 206 Additional Information

• 207 Shareholding Statistics

• 209 Management Team

• 211 Group Network

• 215 Notice of AGM and Proxy Form Corporate Information

GREAT EASTERN HOLDINGS LIMITED

WHO WE ARE
We are a LIFE Company	To be the leading financial
providing protection and	service provider in Asia,
financial freedom to	recognised for our
our customers	excellence
WHAT WE BELIEVE IN	MISSION
Our customers are at the	To make life great by
heart of all that we do	providing financial security,
promoting good health and
meaningful relationships
WHAT WE DO
Help our customers to
achieve their goals and
ETHOS
to live Lifeproof	Great Eastern always acts
in the best interest of our
customers with Fair Dealing
as the basis of our business

VISION

KEY FIGURES

PERFORMANCE HIGHLIGHTS OF FY2021

S$1,113	S$18,255	S$9,537
MILLION	MILLION	MILLION
PROFIT ATTRIBUTABLE TO	EMBEDDED VALUE	MARKET CAPITALISATION1
SHAREHOLDERS
S$748	S$10,030	65
MILLION	MILLION	CENTS
OPERATING PROFIT	SHAREHOLDERS' EQUITY	DIVIDEND PER SHARE2
AFTER TAX
S$110,390	S$18,956	S$804
MILLION	MILLION	MILLION
TOTAL ASSETS	GROSS PREMIUMS	ECONOMIC VALUE OF ONE
YEAR'S NEW BUSINESS

• 1 This is calculated using Shared Outstanding of 473,319,069 shares and last traded price in FY2021 of S$20.15 (31 December 2021).

• 2 This includes the interim one-tier tax exempt dividend of 10 cents per ordinary share and a final one-tier tax exempt of 55 cents per ordinary share for the financial year ended 31 December 2021.