Domino Pizza : Reporting Document

SUSTAINABILITY ...WE

PROGRESS...

GOT

THIS

DOMINO'S PIZZA GROUP PLC SUSTAINABILITY REPORT 2023

OVERVIEW

PROGRESS

GOVERNANCE

DATA

Domino's Pizza Group plc | Sustainability Report 2023

2

WELCOME
TO OUR FIRST
SUSTAINABILITY	REPORT

CONTENTS

OVERVIEW

1. Our first sustainability report
2. 2023 highlights
3. Welcome from our CEO
4. Setting the scene
5. All about us

8 Connect the Dots

PROGRESS

1. Our progress
2. Our commitments
3. Our priorities
4. Our customers

15 Our people

1. Our environment

1. Our sourcing

1. Our communities

GOVERNANCE

29 Our governance approach

DATA

As the leading pizza brand in the UK and Ireland, we recognise our responsibility to do business in the right way - for our colleagues, the local communities we serve, as well as for future generations.

The Domino's approach to sustainability supports our ambition to deliver a better future through food people love. It challenges us and everyone who works with our business to help us to deliver positive change. It reflects how we connect our purpose to pizza, as well as our actions to the passions of our different stakeholders.

This is our first sustainability report, where you can read more about our sustainability objectives and

how we're going to get there through our five focused sustainability pillars: giving more choice to customers; making sure our workplaces are inclusive; minimising our environmental impact; ensuring our products are responsibly sourced; and supporting our communities.

We are at the beginning of our sustainability journey and understand we have a long way to go. However, we're proud of the progress

we've made so far. We have the right	DOMINO'S PIZZA GROUP PLC
ANNUAL REPORT & ACCOUNTS 2023
intentions, solid foundations and lots of	ACCELERATING
enthusiasm, which we believe has built
GROWTH
the groundwork for us to succeed in
delivering a better future through food
people love.
Read our latest Annual Report

32 Data and methodology

IT'S WHAT'S
INSIDE	THAT COUNTS

OVERVIEW

PROGRESS

GOVERNANCE

DATA

Domino's Pizza Group plc | Sustainability Report 2023

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2023 HIGHLIGHTS GIVING BEST

NUTRITION STRATEGY

developed in 2023 and to be rolled out over 2024 and beyond

LOWER	STORE
CARBON

opened in Hammersmith

OUR

We've learned a lot this year. In some areas we exceeded our expectations and in others we've had to navigate some challenges. Overall,

SOLAR	RESPONSIBLE
PANELS	MARKETING
installed on three of our	policy published in 2023
Supply Chain Centres

we feel we're laying the foundations for real progress. Here's what we're most proud of…

ALIGNING WITH BEST PRACTICE

10% OF BONUS

linked to delivery of key sustainability targets for UK Leadership Team

£1M IN DONATIONS

collected on behalf of customers, colleagues and franchise partners for our three charity partners:

Teenage Cancer Trust, Barretstown and Northern Ireland Children's Hospice

OVERVIEW

PROGRESS

GOVERNANCE

DATA

Domino's Pizza Group plc | Sustainability Report 2023

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WELCOME	FROM	OUR CEO
ANDREW	RENNIE

DOING BUSINESS THE RIGHT WAY

During my first six months as CEO, I've been continually inspired by the enthusiasm for sustainability across the Domino's family. To keep this momentum going, I believe it's key for me to ensure our people and our partners are equipped to achieve our collective sustainability goals.

As the leading pizza brand in the UK and Ireland, we have a responsibility to do business in the right way: operating sustainably and building a better future for generations to come. In 2022, we laid the groundwork for a comprehensive sustainability strategy, called 'Connect the Dots', helping us to prioritise, identify and understand our key challenges, such as our carbon emissions. This year, we have published our first ever sustainability report, which goes into further detail on our key focus areas: our customers, people, environment, sourcing and communities.

DRIVING PROGRESS

	I've been particularly proud of the way our people
	have got stuck into the challenges we face. Our recent
	achievements, including the development of our carbon
	reduction roadmap, and a Nutrition Strategy, demonstrate
	the hard work of our people and their commitment to
	ensuring we grow our business responsibly and
	sustainably. We may be at the start of our journey,
Andrew Rennie speaking at a Domino's Franchisee event	but these are significant developments, demonstrating
how far we have come over the past couple of years.

ON THE HORIZON

Looking ahead, we will continue to work hard to realise our sustainability commitments across all five of our key focus areas. We must continue to ensure that sustainability is integral to our business strategy, and that we bring our people, suppliers and franchise partners along with us. Our world-class franchise partners are vital to our success both from a commercial and sustainability point of view. I'm pleased to say our interests are aligned as they want to grow their family businesses sustainably as the next generation of franchise partners come through the ranks. I'm looking forward to driving our sustainability agenda forward in my time as CEO. Together, we will continue to innovate and collaborate, and I look forward to updating you all on our progress.

"We have a responsibility to do business in the right way, operating sustainably, and building a better future for generations to come."

Andrew Rennie

Chief Executive Officer

OVERVIEW

PROGRESS

GOVERNANCE

DATA

We're confident that we are well-positioned to respond to the challenges and opportunities arising from the external market and customer expectations.

Domino's Pizza Group plc | Sustainability Report 2023

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CONSUMER TASTES AND BALANCED DIETS

Our customers want to be able to make informed choices that reflect their nutritional or dietary requirements.

CLIMATE CHANGE

All businesses have a role to play in addressing climate change, reducing emissions throughout their operations and driving more sustainable practices.

FOOD SAFETY AND ALLERGEN AWARENESS

There's been an increase in allergen incidents in the past decade, particularly among children. In the UK, on average two children in every classroom, and up to three million people, now have a food allergy.

DIVERSITY EQUITY AND INCLUSION

Diversity equity and inclusion (DE&I) form essential elements of a thriving workplace, creating an environment where every individual feels valued and included. Companies are increasingly expected to show they embrace a diverse workplace to attract and retain talent.

How we're responding

With our Nutrition Strategy, we're innovating to provide balanced choices for all customers across our menu. We're focused on providing transparent nutritional information, such as labelling calories on all menus and on our Domino's app, which we completed ahead of the UK Government's deadline for mandatory calorie labelling.

How we're responding

We've committed to achieving net zero carbon emissions by 2050, a target that has been validated by the Science Based Targets initiative (SBTi). We're using technology and innovation to target energy-efficient production, as well as building a smarter, greener vehicle fleet. We're also working closely with our suppliers and franchise partners, supporting their own sustainability initiatives.

How we're responding

Allergen management is integrated within our robust Food Safety Management system, covering products manufactured by Domino's, our third-party manufacturers and raw materials. We also partner with national organisations such as the Natasha Allergy Research Foundation to combat allergen-related diseases. By training our colleagues, and making sure we label and flag all allergens appropriately, our customers can have every confidence in Domino's as a trusted brand that they can rely on for both food safety and great taste.

How we're responding

We want to ensure our teams reflect the diverse customer base we serve, franchise partners and store colleagues we work with day in-day out. To do

this we are working to actively attract and retain people with a range of backgrounds, identities, and perspectives, particularly among our senior management. We have stretching diversity, and inclusion targets, which we will achieve through a range of initiatives and training programmes.

Read more on Our customers

Read more on Our environment

Read more on Our customers

Read more on Our people

OVERVIEW

PROGRESS

GOVERNANCE

DATA

US
ABOUT	ARE
E
W
DOMINO'S

Domino's is one of the best-loved

brands in the world with a reputation for taste, quality, speed and service.

We are passionate about delivering piping hot, delicious pizzas to customers. Since opening the first Domino's store in the UK in 1985, we now have 1,319 stores across the UK and Ireland and more than 35,000 team members.

In 2023 we sold more than 114 million

freshly handcrafted pizzas.

OUR STORES ACROSS THE UK AND IRELAND

NORTHERN

IRELAND

37

STORES

REPUBLIC

OF IRELAND

61

STORES

Domino's Pizza Group plc | Sustainability Report 2023

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SCOTLAND

103

STORES

				S
			L T
	A		O
T				R
O						E
					S
T
N1,319
I									N	D
T
							A
H
E						L
					E
						R
		UK &I

WALES

67 ENGLAND STORES 1,051

STORES

OVERVIEW

PROGRESS

GOVERNANCE

DATA

ABOUT	US	US
	MAKES
WH	AT
DOMINO'S

Our vision is simple. We want to be the favourite food delivery and collection brand, with pizza at our heart.

We do business the right way: our purpose of delivering a better future through food people love ensures that we operate sustainably for future generations. Having a positive impact on everyone who interacts with us, including our customers, colleagues, franchise partners, investors and the communities we serve.

DELIVERING A BETTER FUTURE

Our purpose and vision are underpinned by our evolving sustainability strategy, which works towards a future where our environmental impact is minimised, our workplaces are inclusive, and our products are responsibly sourced.

Domino's Pizza Group plc | Sustainability Report 2023

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We're committed to driving social mobility, creating opportunities for our people to develop exciting and rewarding careers at Domino's. Constantly seeking ways to progress positive change for people and the planet, as well as being open and transparent about the progress we are making.

GUIDED BY OUR VALUES

The values we all share at Domino's drive our passion to deliver excellence every day across the business. They guide what we do and the way we respond to opportunities and challenges. By living them, every day, we grow our winning culture and deliver our purpose, creating value for all our stakeholders.

OUR PURPOSE

Delivering a better future

OUR

SUSTAINABILITY

GUIDED BY OUR VALUES

TO BRING

VALUE FOR OUR STAKEHOLDERS

through food people love

STRATEGY

We are

one team

We do the right thing

People	15
	See page

Environment

See page 18

OUR VISION

To be the favourite food

CONNECT

THE D

OUR

SUSTAINABILITY

PROGRAMME

TS

We are

bold

We love

customers

Communities
	See page 26

Customers
	See page 12

delivery and collection brand, with pizza at our heart

Domino's UK & Ireland
Sustainability Programme
Domino's Pizza Group	plc

We grow and win together

• Read about Our values in our latest Annual Report

Sourcing

  See page 24

OVERVIEW

PROGRESS

GOVERNANCE

DATA

Domino's Pizza Group plc | Sustainability Report 2023

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ABOUT US
NNECT
CO	THE DOTS

Our sustainability strategy underpins our ambition to deliver a better future and is based around five key areas: customers, people, environment, sourcing and communities.

Each area is important; combined, they have the potential to deliver a better future. We have defined our sustainability ambition and call it 'Connect the Dots'.

MATERIALITY

To Connect the Dots, we spoke to people inside and outside of Domino's about what matters to them - including customers, colleagues, franchise partners and investors. The five material issues outlined below appeared consistently at the top of the agenda; they form the foundation of our Connect the Dots strategy, which we are continuously developing.

1. OUR CUSTOMERS

The food industry has a role to play in helping people follow a balanced diet by providing balanced options and clear nutritional information. Customers expect us to keep up with changing tastes and dietary requirements, so we need to offer more choice.

2. OUR PEOPLE

When our colleagues thrive, we thrive.

By embracing diversity equity and inclusion, we are supporting our colleagues to achieve their full potential at Domino's.

3. OUR ENVIRONMENT

We want to protect the planet by reducing our impact on the environment as much as we can, especially when it comes to waste and carbon emissions.

4. OUR SOURCING

It's not just our own business that we want to be sustainable. We are also working closely with our suppliers to do the right thing and ensure all animals throughout our supply chain are treated humanely.

5. OUR COMMUNITIES

Domino's would be nothing without the communities we serve. We aim to be a positive presence wherever we do business.

OVERVIEW

PROGRESS

GOVERNANCE

DATA

PROGRESS

MAKING

As we work towards achieving our sustainability goals, we are keeping ourselves accountable and our stakeholders up to date on the progress we are making.

Domino's Pizza Group plc | Sustainability Report 2023

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STRIDES
WE	GOT THIS!
...

OVERVIEW

PROGRESS

GOVERNANCE

DATA

Domino's Pizza Group plc | Sustainability Report 2023

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Sustainability is a journey we are all on together. We're still in the early stages, committed to delivering against our sustainability goals, growing our business responsibly and striving to achieve our purpose to deliver a better future through food people love.

By doing this, all of our stakeholders will benefit: from customers to colleagues, from franchise partners to the communities we operate in.

OUR COMMITMENTS

1. OUR CUSTOMERS	2. OUR PEOPLE	3. OUR ENVIRONMENT	4. OUR SOURCING	5. OUR COMMUNITIES
We'll give our customers more choice,	We're working to attract and retain	We want to reduce our impact on	All animals used in our supply chain should	We will continue to rally behind our
so their dietary requirements are met,	colleagues with a range of backgrounds,	the environment by recycling more,	always be well treated and we're working	charity partners to help raise funds for
and they're empowered to make	identities and perspectives.	wasting less, using more sustainable	to remove risk of exploitation or human	those in need.
informed decisions.		materials and reaching net zero by 2050.	rights violations within our supply chain.

BALANCED CHOICES

2031 ambition

Develop further balanced innovations

for our menu and highlight balanced options to customers.

Reformulate our menu to reduce saturated fat, sugar and salt without compromising on flavour.

Read more in Our customers

DIVERSITY EQUITY & INCLUSION

2031 ambition

Ensure the Domino's network of colleagues reflects the diverse communities and customers we serve.

Read more in Our people

NET ZERO/EMISSIONS	ANIMAL WELFARE	CHARITIES
2050 ambition	2031 ambition	Continued ambition
Reduce our carbon emissions to reach	Maintain industry best practice animal	Raise £1 million per year for our National
net zero.	welfare standards aligned to BBFAW level 3.	Charity Partners.
Read more in Our environment: emissions	Read more in Our sourcing	Support colleagues throughout the Domino's
		network with the Partners Foundation.
		Read more in Our communities
FOOD AND PACKAGING WASTE	MODERN SLAVERY

2031 ambition

Maximise recycled material or sustainably sourced material in customer packaging.

Maximise closed-loop recycling of packaging coming into supply chain centres and the recyclability of customer packaging.

Minimise food waste and redistribute or repurpose all unavoidable waste.

2031 ambition

Remove risk of exploitation and maintain safe working environment in operations.

Read more in Our sourcing

Read more in Our environment: packaging