2023 Sustainability Report

SUSTAINABILITY REPORT 2023

FOREWORD

At Booking Holdings, we believe in the value that travel brings to society, communities, businesses, and individuals. Our mission is to make it easier for everyone to experience the world, and as a global leader in travel technology, we understand that our capacity to touch the journeys of millions of travelers comes with a responsibility to ensure that there is always a world worth experiencing.

GLENN D. FOGEL

KATE HEINY

CHIEF EXECUTIVE OFFICER

VICE PRESIDENT, SUSTAINABILITY

In line with this, we recognize the critical nature of further embedding sustainability into the future of our business, including reducing our environmental impact, and supporting our people, customers, partners, and communities with more sustainable travel options.

We continued to build and act upon our understanding of the social, environmental, and economic impacts of our business in 2023, and recognize further opportunities for learning and advancement as we continue on this journey.

Throughout the year, we made progress on our commitments and targets. This included reducing our total emissions by 26% compared to 2019, our benchmark year, and initiating

a successful climate awareness education program for all employees. We also reviewed many of our governance processes, looking for ways to streamline our sustainability initiatives and maximize their impact. Our teams continued to collaborate with partners, suppliers, and civil society organizations on solutions to empower travelers with more information about sustainable travel options.

We are proud of the progress we are making, which is detailed in this Sustainability Report. Looking ahead, we will continue to work on our sustainability efforts, both in our operations and in collaboration with the wider industry. We want to thank our teams all over the globe, our customers, including both travelers and partners, our shareholders, and other stakeholders whose continued partnership, dedication, and support is invaluable as we work towards a more sustainable future

for travel.

SUSTAINABILITY REPORT 2023

Year in Review

2023 provided many opportunities for learning and advancement on our sustainability journey. We are proud of our achievements, but also recognize how much more there is to do. In order to report on our strategic commitments holistically, key goals and achievements have been grouped within the following impact areas:

Reducing our Impact on the Planet

› Reduced absolute Scope 1 & 2 emissions by 84% compared to 2019.

› Reduced absolute Scope 3 emissions by 22% compared to 2019.

› Became the first online travel provider to have its net-zeroscience-based target verified by the Science Based Targets initiative (SBTi).

› Named on USA TODAY America's Climate Leaders list.

Supporting People & Communities

  • 140 nationalities represented across Booking Holdings and its brands.
  • Launched a Vendor Diversity Program in 2023.
  • Named on Forbes Best Employers for Diversity and World's Top Companies for Women lists.

Enabling More

Sustainable Travel

  • More than 1.4 million accommodations shared information about their sustainability-related practices.
  • More than 16,000 accommodation partners have been recognized with a third-party certification1 related to sustainability practices.
  • Recognized on Fast Company's 2023 World Changing Ideas list.

SUSTAINABILITY REPORT 2023

Table of Contents

1 Company & Strategy

5

1.1

About Booking Holdings

6

1.2

Sustainability Strategy

9

1.3

Governance & Stakeholders

11

2 2023 Progress

14

2.1 Reducing our Impact on the Planet

15

2.2

Supporting People & Communities

20

2.3

Enabling More Sustainable Travel

31

3 Annex

38

SUSTAINABILITY REPORT 2023

1

Company

& Strategy

SUSTAINABILITY REPORT 2023

1 COMPANY & STRATEGY

1.1 About Booking

Holdings

SUSTAINABILITY REPORT 2023

COMPANY & STRATEGY

2023 PROGRESS

ANNEX

7

Our mission is to make it easier for everyone

to experience the world.

Booking Holdings Inc. (NASDAQ: BKNG) is the world's leading provider of online travel and related services across more than 220 countries and territories through five primary consumer-facing brands: Booking.com, Priceline, Agoda, KAYAK, and OpenTable.

Our Values

Experiences of every kind, for everyone.

We believe that by making it easier for everyone to experience the world, we are doing our part to make humanity better.

Absolute integrity.

We will always strive to do the right thing and achieve success with integrity and accountability.

Relentless innovation.

We should never feel satisfied with the status quo, and every day should begin with the question: how are we going to innovate today?

Diversity gives us strength.

We are absolutely committed to diverse ideas, people, and experiences.

The sum is greater than our parts.

Our strength lies in our people, and our success is contingent upon our ability to work as one team to succeed in our mission to make it easier for everyone to experience the world.

SUSTAINABILITY REPORT 2023

COMPANY & STRATEGY

2023 PROGRESS

ANNEX

8

Our Brands

Booking.com is a global leader in online travel, continuously investing in the technology that helps take the friction out of travel and connecting millions of travelers with memorable experiences every day.

HQ AMSTERDAM,

THE NETHERLANDS

Priceline is a leader in online travel, delivering significant savings on millions of hotels, flights, alternative accommodations, rental cars, vacation packages, and cruises for over 25 years.

HQ NORWALK, CONNECTICUT, USA

Agoda is a leading global online accommodations provider based in the heart of Asia. Agoda also offers flight, ground transportation, and activity reservation services.

HQ SINGAPORE

KAYAK provides comprehensive search results for travelers. With partners across flights, stays, and rental cars, KAYAK does the heavy lifting for you by searching and comparing hundreds of sites to help uncover some of the best travel deals across the internet, all in one place.

HQ STAMFORD, CONNECTICUT, USA

OpenTable is a leading brand for booking online restaurant reservations. OpenTable connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back.

HQ SAN FRANCISCO, CALIFORNIA, USA

SUSTAINABILITY REPORT 2023

1 COMPANY & STRATEGY

1.2 Sustainability

Strategy

SUSTAINABILITY REPORT 2023

COMPANY & STRATEGY

2023 PROGRESS

ANNEX

10

We want to make more sustainable travel the way to experience the world.

This vision underpins the sustainability efforts of Booking Holdings and its brands. The travel industry acts as a powerful driver of global economics as well as a pathway to shared knowledge, culture, and experience. However, travel also comes with sustainability-related risks and impacts. The need for greater awareness and action is therefore inextricably tied to the long-term viability of our industry, and we remain focused on contributing to sustainable development within our business and beyond.

In order to act on this vision, we use in-depth materiality analysis to provide the necessary insights to focus on key points of leverage and guide the execution of our sustainability strategy, which is based on three commitments:

1 Sustainable Operations

To operate our business more sustainably and build a culture of sustainability.

2 More Sustainable Travel

To make it easier for travelers to make more sustainable travel choices.

3 Sustainable Industry

To catalyze sustainable travel growth through external collaboration.

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Disclaimer

Booking Holdings Inc. published this content on 21 April 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 30 April 2024 14:35:35 UTC.