Benefytt Technologies, Inc. has appointed Jaclyn Hill as Chief Operating Officer, effective August 29, 2022. In her role, Ms. Hill will be responsible for operational strategy and execution of the operating teams. She joins Benefytt from Alegeus, where she most recently served as Senior Vice President for Service Delivery. Ms. Hill brings to Benefytt more than 20 years of experience in contact center operations, across healthcare operations, client and account management, software development, service delivery, customer success, and strategic operations.

A known executor with a passion for building great places to work, Ms. Hill has consistently improved both client and employee NPS scores while driving growth at her previous organizations. Prior to her joining the Company, Ms. Hill served in several senior leadership roles at Alegeus, a leader in consumer driven healthcare. During her tenure, she built and managed member service and employer services teams and led service delivery and implementation services, supporting the nation's top health plans and third party administrators.

Ms. Hill has also held VP positions leading large scale health insurance sales and service operations at Optum and Connextions. Ms. Hill holds a Bachelor of Science in Business Administration from the University of Central Florida.