Basware, has announced the appointments of Anssi Ruokonen as its Director of AI Research and Enablement, and Barrett Schiwitz as its new Chief Information Officer (CIO).   Ruokonen will further enhance AI technology within Basware's product and service offering, while Schiwitz will oversee Basware's digital transformation projects to deliver an ever-improving customer experience.   Ruokonen will lead Basware's AI development, shaping the company's strategy, research and approach to AI, implementing AI technology to optimize Basware's product offering and enhance operations across the business. He joins from AI firm Fluentic where he served as Chief Product Officer.  Ruokonen will be based in Helsinki, Finland and be part of Basware's Products, Cloud Engineering & Operations (PCE&O) function.  Meanwhile, as Chief Information Officer (CIO), Barrett Schiwitz will oversee Basware's digital transformation projects including the technological advancement and management of Basware's internal digital transformation to allow staff to better serve customers. The project will completely revamp Basware's systems and data across all functions, starting with customer facing areas.

This initiative will be supported by major investments in new systems and education to empower staff to deliver more value to customers.  With more than 30 years' experience in the technology sector as a transformation leader, implementer and software developer, Schiwitz will strengthen Basware's technology team as part of the company's overall digital strategy. Prior to Basware, Schiwitz served as SVP of Integration and Business Transformation at tech firm Snap One.   Based in Atlanta, Georgia, Schiwitz will be a part of the executive team and report into CEO Jason Kurtz.