Bankinter S A : 2022 Bankinter Consolidated Statement of Non Financial Information

2022 Consolidated Statement of Non-Financial Information

Bankinter Group

Letter from the chairman Introduction

Business model Risk management Sustainability management Environmental matters

Social and employee-related matters Human rights

Fight against corruption and bribery Society

Appendices

Appendix I: Requirements of Law 11/2018 regarding non-financial and diversity information

Appendix II: GRI index

Appendix III: Principles for Responsible Banking

Appendix IV: Independent Assurance Report

2022 Consolidated Statement of Non-Financial Information

Index

Letter from the chairman

2022 Consolidated Statement of Non-Financial Information

Letter from the chairman

Introduction

Business model

Risk management

Sustainability management

Environmental matters

Social and employee- related matters

Human rights

Fight against corruption and bribery

Society

Appendices

Letter from the chairman

Pedro Guerrero

As the chairman of Bankinter and its sustainability committee, I have the pleasure of presenting this 2022 Statement of Non-Financial Information. This Statement sets out Bankinter Group's initiatives and achievements in the management of environmental, social and governance (ESG) aspects, demonstrating how our commitment to ethical management and business transparency is a core value of our culture.

From a global economic perspective, and to provide some context for our activity in this area, 2022 was a transitional year between the end of the pandemic and a new expansionary cycle in which there are many uncertainties, including the consequences that may arise from the war in Ukraine, which, at the time of publication of this letter, has been raging for a year, and the worrying increase in inflation, which is threatening economic recovery.

Against this backdrop, Bankinter Group has maintained its firm commitment to contributing to the transition towards a more sustainable economic model, seeking to respond to the challenges this poses based on our strategic foundations of quality, innovation and technology, consistently with our corporate values of agility, enthusiasm, integrity and originality.

Bankinter is a signatory of the main international agreements and initiatives promoting this change, and is a member of the Global Compact Network Spain, having committed to incorporating its ten principles of behaviour in relation to human and employment rights, the environment and Fight against corruption and bribery.

The bank is also a member of UNEP FI, the United Nations Environment Programme for the financial sector, and has committed itself to contributing to sustainable development by pursuing responsible yet profitable economic practices. Within this framework, the bank has signed up to the six Principles for Responsible Banking, with the commitment to integrate sustainability criteria into all levels of the organisation.

The transition to a decarbonised economy involves risks that need to be managed, but it also offers opportunities for the financial sector. For this reason, the bank's climate change strategy has adopted the recommendations of the leading international initiatives in this area, such as the Financial Stability Board's TCFD (Task Force on Climate-Related Financial Disclosures), on disclosure of information relating to the financial implications of the risks and opportunities of the transition to a carbon-neutral economy.

Bankinter is also a member of the Net Zero Banking Alliance. The bank has been offsetting the carbon emissions from its operating activities since 2020. Joining the Net Zero Banking Alliance formalises this commitment to neutralise the emissions from its financial and investment activities before 2050, in line with the objectives of the Paris Agreement on climate change.

4 Bankinter 2022 Consolidated Statement of Non-Financial Information

Letter from the chairman

Introduction

Business model

Risk management

Sustainability management

Environmental matters

Social and employee- related matters

Human rights

Fight against corruption and bribery

Society

Appendices

During the year, we continued working on the 20 strategic lines of our 3D plan for 2021-2023. This plan expands and strengthens the objectives in our previous strategic plans to represent an opportunity for sustainable transformation in the same way as the digital transformation - in which we were also pioneers - was in its time.

Management of sustainability involves facing the challenge of responding to the ever- increasing expectations of stakeholders: of analysts, who want to see the spread and deepening of sustainability strategies; of regulators and supervisors, who are increasing their requirements in non-financial areas, especially on climate issues; and of customers, who are showing increasing preferences for sustainable products.

To respond to these requirements, we have launched even more strategic projects, involving new areas of the bank. These projects are described in this report. However, there are some I would like to highlight because of their particular importance.

In the field of governance, we have updated our environmental and social policies, broadening their ambition and scope, and considering new stakeholders, such as the elderly.

We have designed and delivered a digital training course about sustainability and sustainable finance to train and raise the awareness of our workforce in relation to these issues. This training is complemented by specific programmes tailored to Bankinter Group's various areas and businesses.

In the social sphere, we have developed our 'A bank for everyone' programme, fostering the accessibility of all the bank's channels. In terms of physical accessibility, during the year we expanded the scope of our branches with universal accessibility certification. In parallel, we have continued developing the accessibility of all our digital channels. Another highlight in the year was recognition from the Ilunion Group for the accessibility and usability of our mobile app.

Employment is another aspect of our social management. We have become a beacon for attracting and retaining talent, and for generating quality employment. The bank has been increasing its net employment over the last 10 years - against the trend in the sector - with our workforce welcoming 1,000 new employees in that period.

In relation to environmental matters, in addition to being carbon-neutral since 2020, we have implemented a climate rating tool that enables classification of the companies we work with based on their exposure to physical and transition risks. Only 9% of our company portfolio has been identified as having high or very high risk climate risk. The volume of greenhouse gas emissions from our corporate banking portfolio has been calculated, and we have designed a roadmap for its complete decarbonisation before 2050, in line with the Net Zero Banking Alliance initiative.

In recognition of the strength of its ESG management, Bankinter has been included in the global Dow Jones Sustainability Index (DJSI) for the fifth consecutive year, and in the European index for the sixth year. We were recognised by other sustainability indices and ESG rating agencies in 2022, such as the FTSE4Good, MSCI ESG, CDP and, more recently, the Bloomberg GEI (Gender Equality Index), in which we stand out for being diverse and inclusive. S&P Global has included Bankinter in its Sustainability Yearbook, which details the leading companies in corporate sustainability at the global level.

These sustainability management credentials, and our strong economic results, are highly prized by all our stakeholders, particularly institutional investors and proxy advisors.

Without further ado, I invite you to find out more about our ESG projects, and the figures underpinning our track record and excellent positioning in this area of vital importance for the business environment, the community and the environment.

5 Bankinter 2022 Consolidated Statement of Non-Financial Information