Webcentral Group Limited announced that John Stevens has been appointed as Webcentral Chief Operating Officer (COO) and brings over 30 years of industry experience, including several executive roles within telecommunications, managed services and networking companies. As a leading customer service and operations executive, John is a passionate customer advocate, who constantly delivers outstanding results and improves the service performance through embracing both innovation and customer centred design. John will assume the role of Chief Operations Officer (COO) in October with his responsibility dedicated to achieving ongoing business improvements across the operational and service structures of the business. John will also be heavily involved and assist Joe Demase in future acquisition opportunities including due diligence and integration programs, he will also contribute to ongoing automation activities.