|End-of-day quote - 09/23|
UK CAA: 99% of Thomas Cook claims now settled
|04/21/2020 | 09:50am|
Claims for cancelled holidays are continuing to arrive on a daily basis. While the claims system is open for new claims until September this year, we encourage anyone who has not yet opened a claim to do so as soon as possible.
Commenting on the milestone,
'We are pleased to have settled more than 99% of all the claims for cancelled Thomas Cook holidays that we have received to date. This was a major operation that had to contend with huge complexity, incomplete data and fraudulent claims, and we acknowledge that some cases took longer to process than we would have liked. Nearly all claims have now been paid and we appreciate the patience of former
'I would also like to sincerely thank the dedicated teams we set up at the CAA to assist consumers with this claims process. Their work to get the right money back to the right people during the
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