On February 16, 2021, CSG Systems International, Inc. announced that it had appointed Tse Li Lily" Yang as a new member of CSG's Board of Directors effective February 12, 2021. Ms. Yang will be a member of the Class III directors, with a term of office to continue until the annual meeting of stockholders of CSG currently anticipated to be held on May 20, 2021. Ms. Yang will also serve on the Audit Committee. In conjunction with Ms. Yang's appointment, the Board approved a form of Indemnification Agreement between CSG and Ms. Yang, effective February 12, 2021. Under the terms of the indemnification agreement, CSG would indemnify Ms. Yang to the fullest extent permitted by law against all expenses incurred if she were to become party to civil, criminal, administrative, investigative, or other actions related to her services as a director of CSG. A copy of CSG's standard indemnification agreement has been previously filed with the SEC.