mce Systems Ltd., the global pioneer of Omni-channel device lifecycle management announced today it has appointed Mike Merkle to the position of Vice President of U.S. Strategic Accounts. Merkle will be responsible for leading sales strategy and execution for the company’s key North American accounts.

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(Photo: mce)

(Photo: mce)

Prior to joining mce, Merkle held key senior commercial roles for some of the world's largest Mobile Operator brands, including T-Mobile and Verizon Wireless., where he delivered year-on-year growth, and increased sales across existing authorized dealer and distribution service channels - resulting in millions of dollars in shareholder value.

Mike’s experience in high-value sales, management, and strategic Mobile Operator account supervision is a perfect fit for the company, as we expand our executive team to meet with the accelerated U.S. demand for the company’s device lifecycle service portfolio,” said Eitan Linker, mce Systems’ CCO. “We’re extremely confident in Mike’s ability to drive our next phase of growth, particularly around our “guaranteed price” device Trade-in technology and device lifecycle service programs underpinned by AI-automation.”

“With the increased demand from Mobile Operators for more digital, touch-less solutions, and with mce Systems positioned as the Industry’s Pioneer, I see tremendous opportunity in my new position,” said Merkle. “With such an advanced technology portfolio, an accomplished team made up of experienced industry professionals, and a client list which includes some of the world’s largest Tier-1 Mobile Operators - I look forward to building on the company’s already high-profile successes and expanding on our established, strong partnerships with our clients.”

Mike was formerly VP of Sales for North America for Cellebrite Business Solutions Pre-IPO, one of the leading players in Digital Forensics. Before Cellebrite, Mike held the position of Vice President of Strategic Accounts in Mobilogy, which was acquired by ESW. Mike has held many senior-level positions in the Telecommunications industry over the past 30 years, including Senior Director of Sales at T-Mobile USA, Senior Director of Sales in Brightstar, and various sales management roles in Verizon Wireless.

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Editor’s Notes:

mce Systems is a pioneer in Omni-channel device lifecycle management, simplifying customers’ lives and increasing both revenues and delivery efficiency for Operators and their Partners while creating more than $2.5B of shareholder value to date. Its industry-leading solutions range across device diagnostics and care, trade-in with a price guarantee, and device returns. All are Omni-channel ready with world-class virtualization and provide fully integrated data management to anticipate customer needs around device-related customers issues (e.g., device health, upgrade timing). Over its more than 15 years of experience, mce Systems has become the trusted solution to Tier-1 Operators and Industry Partners.

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