Thryv Grows SaaS Revenue 41% Year-Over-Year for Third Quarter 2021 - Form 8-K
November 12, 2021 at 08:44 am EST
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Thryv Grows SaaS Revenue 41% Year-Over-Year for Third Quarter 2021
Raises Revenue Guidance for Full Year 2021
DALLAS, November 11, 2021- Thryv Holdings, Inc. (NASDAQ:THRY) ("Thryv" or the "Company"), the provider of Thryv® software, the end-to-end client experience platform for growing small businesses, announced financial results for the third quarter 2021. The Company has also raised its 2021 outlook for its SaaS segment.
"We are experiencing the modernization of the local economy with SMB's beginning to embrace cloud technologies and we see Thryv as leading the charge. This wave of adoption has propelled Thryv software to faster and faster growth," said Joe Walsh, CEO and president of Thryv. "We are seeing improvements in customer engagement, average spend and retention. These trends are delivering durable SaaS growth for Thryv. We are pleased to, once again, raise SaaS revenue guidance for 2021."
Third Quarter 2021 Financial Highlights:
•US SaaS revenue was $45 million, a 41% increase year-over-year
•US Marketing Services revenue was $213 million
•Thryv International revenue was $39 million
•Consolidated total revenue was $297 million, an increase of 24% year-over-year
•Consolidated net income was $36 million
•Consolidated adjusted EBITDA was $102 million, representing an adjusted EBITDA margin of 34%
•Consolidated gross profit was $193 million, an increase of 43% year-over-year
•Consolidated adjusted gross profit was $208 million
Additional US Business Highlights
•SaaS Average Revenue per Unit ("ARPU")1 increased to $340 for the third quarter of 2021, compared to $260 in the third quarter of 2020
•Total SaaS clients increased by 2% year-over-year to 45,000 for the third quarter of 2021
•SaaS Monthly Churn2 was 2.1% for the third quarter of 2021, compared to 2.7% for the third quarter of 2020
•SaaS Monthly Seasoned Churn3 was 1.7% for the third quarter of 2021
•Net Dollar Retention4 improved 11 percentage points to 90% at end of the third quarter of 2021, when compared to the third quarter of 2020
•Seasoned Net Dollar Retention5 improved 9 percentage points to 95% at end of the third quarter of 2021, when compared to the third quarter of 2020
•SaaS active users and usage frequency reached a new all-time high as monthly active users6 increased 15% year-over-year
1 Defined as total client billings by month divided by the number of revenue-generating units during the month.
2 Calculated as the percentage decrease in billable clients in the current month compared to the prior month.
3 SaaS Monthly Seasoned Churn is defined as monthly churn excluding clients acquired over the previous 12 months.
4 Defined as the percentage of revenue from clients with monthly billed revenue in the current month compared to the same month in prior year.
5Seasoned Net Dollar Retention is defined as net dollar retention excluding clients acquired over the previous 12 months.
6 Defined as a client with one or more users who log into our SaaS solutions at least once during the calendar month.
Outlook:
The Company is updating guidance7 for fiscal year 2021 as indicated below.
•US SaaS year-over-year revenue guidance was raised to $169 - $171 million, up from the previously-announced $157 - $160 million
•US Marketing Services revenue range raised to $785 - $790 million, up from the previously-announced $750 - $770 million
•Thryv International fourth quarter revenue guidance range updated to A$53 million to A$57 million8
Earnings Conference Call Information
Thryv will host a conference call on Thursday, November 11, 2021 at 8:30 a.m. (Eastern Time) to discuss the Company's third quarter 2021 results. The conference call will be available via the Internet at investor.thryv.com. There will be several slides accompanying the webcast. Please go to the website at least 15 minutes prior to the call to register, download and install any necessary software. The recorded webcast will also be available on the Company's website.
If you are unable to participate in the conference call, a replay will be available. To access the replay, please dial (800) 770-2030 or (647) 362-9199 and enter "87769."
7 These statements are forward-looking and actual results may materially differ. Refer to the "Forward-Looking Statements" section below for information on the factors that could cause our actual results to materially differ from these forward-looking statements.
8Thryv International includes Sensis Pty Ltd ("Sensis" or "Thryv Australia") results subsequent to the March 1, 2021 acquisition date.
Final Results
Thryv Holdings, Inc. and Subsidiaries
Consolidated Statements of Operations and Comprehensive Income (Loss)
(unaudited)
Three Months Ended
Nine Months Ended
September 30,
September 30,
(in thousands, except share and per share data)
2021
2020
2021
2020
Revenue
$
297,290
$
240,325
$
868,943
$
862,507
Cost of services
104,167
105,444
314,934
334,025
Gross profit
193,123
134,881
554,009
528,482
Operating expenses:
Sales and marketing
94,343
73,306
258,277
241,703
General and administrative
32,983
39,002
107,362
132,758
Impairment charges
-
1,184
3,611
19,414
Total operating expenses
127,326
113,492
369,250
393,875
Operating income
65,797
21,389
184,759
134,607
Other income (expense):
Interest expense
(12,050)
(11,442)
(38,159)
(39,648)
Interest expense, related party
(4,496)
(4,167)
(13,229)
(13,903)
Other components of net periodic pension benefit (cost)
273
(30,175)
998
(31,312)
Other expense
(98)
-
(4,157)
-
Income (loss) before income tax (expense) benefit
49,426
(24,395)
130,212
49,744
Income tax (expense) benefit
(13,802)
24,250
(33,723)
(10,323)
Net income (loss)
$
35,624
$
(145)
$
96,489
$
39,421
Other comprehensive income (loss):
Foreign currency translation adjustment
(4,100)
-
(8,545)
-
Comprehensive income (loss)
$
31,524
$
(145)
$
87,944
$
39,421
Net income (loss) per common share:
Basic
$
1.05
$
-
$
2.87
$
1.25
Diluted
$
0.95
$
-
$
2.67
$
1.16
Weighted-average shares used in computing basic and diluted net income (loss) per common share:
Basic
34,013,897
30,857,617
33,585,488
31,621,039
Diluted
37,620,116
30,857,617
36,110,702
33,990,771
Thryv Holdings, Inc. and Subsidiaries
Consolidated Balance Sheets
(in thousands, except share data)
September 30, 2021
December 31, 2020
Assets
(unaudited)
Current assets
Cash and cash equivalents
$
10,374
$
2,406
Accounts receivable, net of allowance of $19,365 in 2021 and $33,030 in 2020
313,285
296,570
Contract assets, net of allowance of $114 in 2021 and $338 in 2020
7,024
10,975
Taxes receivable
1,890
9,229
Prepaid expenses and other current assets
33,084
26,172
Indemnification asset
25,594
24,346
Total current assets
391,251
369,698
Fixed assets and capitalized software, net
70,269
89,044
Goodwill
676,440
609,457
Intangible assets, net
101,189
31,777
Deferred tax assets
114,062
93,099
Other assets
24,278
21,902
Total assets
$
1,377,489
$
1,214,977
Liabilities and Stockholders' Equity
Current liabilities
Accounts payable
$
16,929
$
8,927
Accrued liabilities
153,234
139,613
Current portion of unrecognized tax benefits
35,109
18,942
Contract liabilities
14,238
9,896
New Term Loan, current
70,000
-
Other current liabilities
31,018
30,022
Total current liabilities
320,528
207,400
New Term Loan, net
333,938
-
New Term Loan, related party
152,286
-
Senior Term Loan, net
-
335,683
Senior Term Loan, related party
-
113,482
ABL Facility
56,181
79,238
Leaseback obligations
-
54,798
Pension obligations, net
168,793
190,827
Deferred tax liabilities
-
508
Other liabilities
41,318
36,266
Total long-term liabilities
752,516
810,802
Commitments and contingencies
Stockholders' equity
Common stock - $0.01 par value, 250,000,000 shares authorized; 60,643,781, shares issued and 33,965,371 shares outstanding at September 30, 2021; and 59,590,422 shares issued and 32,912,012 shares outstanding at December 31, 2020
606
596
Additional paid-in capital
1,079,340
1,059,624
Treasury stock - 26,678,410 shares at September 30, 2021 and December 31, 2020
(468,613)
(468,613)
Accumulated other comprehensive income (loss)
(8,545)
-
Accumulated deficit
(298,343)
(394,832)
Total stockholders' equity
304,445
196,775
Total liabilities and stockholders' equity
$
1,377,489
$
1,214,977
Thryv Holdings, Inc. and Subsidiaries
Condensed Consolidated Statements of Cash Flows
Nine Months Ended September 30,
(in thousands)
2021
2020
Cash Flows from Operating Activities
(unaudited)
(unaudited)
Net income
$
96,489
$
39,421
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization
80,675
110,883
Amortization of debt issuance costs
3,431
801
Deferred income taxes
(57,823)
(42,346)
Provision for credit losses
3,211
27,709
Provision for service credits
10,595
28,268
Stock-based compensation expense (benefit)
6,232
(4,195)
Other components of net periodic pension (benefit) cost
(998)
31,312
Loss on termination of leaseback obligations
3,409
-
(Gain) loss on disposal/write-off of fixed assets and capitalized software
(44)
3,476
Impairment charges
3,611
19,414
Non-cash (gain) loss from remeasurement of indemnification asset
(1,248)
3,878
Other, net
592
-
Changes in working capital items, excluding acquisitions:
Accounts receivable
48,791
15,742
Contract assets
3,837
(803)
Prepaid expenses and other assets
(3,184)
(3,785)
Accounts payable and accrued liabilities
(64,377)
(44,380)
Operating lease liability
(2,366)
(3,998)
Contract liabilities
(9,294)
(5,911)
Settlement of stock option liability
-
(896)
Net cash provided by operating activities
121,539
174,590
Cash Flows from Investing Activities
Additions to fixed assets and capitalized software
(20,053)
(17,030)
Proceeds from the sale of building and fixed assets
63
1,546
Acquisition of a business, net of cash acquired
(175,370)
-
Net cash (used in) investing activities
(195,360)
(15,484)
Cash Flows from Financing Activities
Proceeds from New Term Loan
418,070
-
Proceeds from New Term Loan, related party
260,930
-
Payments of New Tern Loan
(86,199)
-
Payments of New Term Loan, related party
(36,801)
-
Payments of Senior Term Loan
(335,821)
(72,629)
Payments of Senior Term Loan, related party
(113,789)
(32,761)
Proceeds from ABL Facility
793,604
868,811
Payments of ABL Facility
(816,661)
(892,155)
Purchase of treasury stock
-
(30,626)
Other
4,184
113
Net cash provided by (used in) financing activities
87,517
(159,247)
Effect of exchange rate changes on cash and cash equivalents
(3,446)
-
Increase (decrease) in cash and cash equivalents and restricted cash
10,250
(141)
Cash and cash equivalents and restricted cash, beginning of period
2,406
1,912
Cash and cash equivalents and restricted cash, end of period
$
12,656
$
1,771
Supplemental Information
Cash paid for interest
$
52,491
$
56,845
Cash paid for income taxes, net
$
58,491
$
15,757
Three Months Ended September 30,
Change
2021
2020
Amount
%
(in thousands of $)
(unaudited)
Revenue
Marketing Services
$
213,210
$
208,504
$
4,706
2.3
%
SaaS
44,800
31,821
12,979
40.8
%
Thryv International (1)
39,280
-
39,280
NM
Consolidated Revenue
$
297,290
$
240,325
$
56,965
23.7
%
Segment EBITDA
Marketing Services
$
96,231
$
66,733
$
29,498
44.2
%
SaaS
(5,508)
2,561
(8,069)
NM
Thryv International (1)
11,636
-
11,636
NM
Consolidated Adjusted EBITDA
$
102,359
$
69,294
$
33,065
47.7
%
Nine Months Ended September 30,
Change
2021
2020
Amount
%
(in thousands of $)
(unaudited)
Revenue
Marketing Services
$
643,938
$
767,553
$
(123,615)
(16.1)
%
SaaS
123,437
94,954
28,483
30.0
%
Thryv International(1)
101,568
-
101,568
NM
Consolidated Revenue
$
868,943
$
862,507
$
6,436
0.7
%
Segment EBITDA
Marketing Services
$
277,546
$
289,423
$
(11,877)
(4.1)
%
SaaS
(7,311)
10,785
(18,096)
NM
Thryv International (1)
33,810
-
33,810
NM
Consolidated Adjusted EBITDA
$
304,045
$
300,208
$
3,837
1.3
%
(1) Thryv International includes Thryv Australia revenue subsequent to the March 1, 2021 acquisition date.
Non-GAAP Measures
Our results included in this press release include Adjusted EBITDA and Adjusted Gross Profit, which are not presented in accordance with U.S. generally accepted accounting principles ("GAAP"). These non-GAAP measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. Please refer to the supplemental information presented in the tables below for a reconciliation of Adjusted EBITDA to Net income (loss), and Adjusted Gross Profit to gross profit. Both Net income (loss) and Gross profit are the most comparable GAAP financial measure to Adjusted EBITDA and Adjusted Gross Profit, respectively.
We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects and allow for
greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, it is important to note that the particular items we exclude from, or include in, our non-GAAP financial measures may differ from the items excluded from, or included in, similar non-GAAP financial measures used by other companies in the same industry.
The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, Net income (loss):
Three Months Ended September 30,
Nine Months Ended September 30,
(in thousands)
2021
2020
2021
2020
Reconciliation of Adjusted EBITDA
Net income (loss)
$
35,624
$
(145)
$
96,489
$
39,421
Interest expense
16,546
15,609
51,388
53,551
Income tax expense (benefit)
13,802
(24,250)
33,723
10,323
Depreciation and amortization expense
31,049
35,454
80,675
110,883
Loss on termination of leaseback obligations
-
-
3,409
-
Restructuring and integration expenses (1)
2,312
6,710
15,036
23,902
Transaction costs (2)
3,987
4,913
19,973
14,679
Stock-based compensation expense (benefit) (3)
2,340
1,289
6,232
(4,195)
Other components of net periodic pension (benefit) cost (4)
(273)
30,175
(998)
31,312
Non-cash (gain) loss from remeasurement of indemnification asset (5)
(404)
(540)
(1,248)
3,878
Impairment charges
-
1,184
3,611
19,414
Other (6)
(2,624)
(1,105)
(4,245)
(2,960)
Adjusted EBITDA
$
102,359
$
69,294
$
304,045
$
300,208
(1)For the three and nine months ended September 30, 2021 and 2020, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, loss on disposal of fixed assets and capitalized software, and costs associated with abandoned facilities and system consolidation.
(2)Expenses related to the Company's direct listing, Sensis acquisition and other transaction costs.
(3)Company records stock-based compensation expense related to the amortization of grant date fair value of the Company's stock-based compensation awards. Additionally, stock-based compensation expense includes the remeasurement of these awards at each period end, prior to October 1, 2020.
(4)Other components of net periodic pension cost is from our non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs. The most significant component of other components of net periodic pension cost relates to the mark to market pension remeasurement.
(5)In connection with the YP Acquisition, the seller provided the Company indemnity for future potential losses associated with certain federal and state tax positions taken in tax returns filed by the seller prior to the Acquisition Date.
(6)Other primarily includes expenses related to potential non income-based tax liabilities. Additionally, during the three and nine months ended September 30, 2021, other includes foreign exchange related expense.
The following is a reconciliation of Adjusted Gross Profit, to its most directly comparable GAAP measure, Gross profit:
Three Months Ended September 30,
(in thousands)
2021
2020
Reconciliation of Adjusted Gross Profit
Gross profit
$
193,123
$
134,881
Plus:
Depreciation and amortization expense
14,930
18,097
Stock-based compensation expense
156
70
Adjusted Gross Profit
$
208,209
$
153,048
Gross Margin
65.0
%
56.1
%
Adjusted Gross Margin
70.0
%
63.7
%
Nine Months Ended September 30,
(in thousands)
2021
2020
Reconciliation of Adjusted Gross Profit
Gross profit
$
554,009
$
528,482
Plus:
Depreciation and amortization expense
42,991
55,084
Stock-based compensation expense (benefit)
320
(176)
Adjusted Gross Profit
$
597,320
$
583,390
Gross Margin
63.8
%
61.3
%
Adjusted Gross Margin
68.7
%
67.6
%
Forward-Looking Statements
Some statements included in this release constitute forward-looking statements. Statements that include the words "may", "will", "could", "should", "would", "believe", "anticipate", "forecast", "estimate", "expect", "preliminary", "intend", "plan", "project", "outlook", "future", "forward", "guidance" and similar statements of a future or forward-looking nature identify forward-looking statements. These statements are not guarantees of future performance. Forward-looking statements provide current expectations with respect to our financial performance and future events with respect to our business and industry in general. Forward-looking statements are based on certain assumptions and include any statement that does not directly relate to any historical or current fact. Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these statements. We believe that these factors include, but are not limited to, the risks related to the following: risks related to the ongoing COVID-19 pandemic, the Company's ability to maintain adequate liquidity to fund operations; the Company's future operating and financial performance; the Company's ability to consummate acquisitions, or, if consummated, to successfully integrate acquired businesses into the Company's operations, the Company's ability to recognize the benefits of acquisitions, or the failure of an acquired company to achieve its plans and objectives; limitations on our operating and strategic flexibility and the ability to operate our business, finance our capital needs or expand business strategies under the terms of our credit facilities; our ability to retain existing business and obtain and retain new business; general economic or business conditions affecting the markets we serve; declining use of print yellow page directories by consumers; our ability to collect trade receivables from clients to whom we extend credit; credit risk associated with our reliance on small and medium sized businesses as clients; our ability to attract and retain key managers; increased
competition in our markets; our ability to obtain future financing due to changes in the lending markets or our financial position; our ability to maintain agreements with major Internet search and local media companies; reduced advertising spending and increased contract cancellations by our clients, which causes reduced revenue; and our ability to anticipate or respond effectively to changes in technology and consumer preferences. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by such cautionary statements.
If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. For these reasons, we caution you against relying on forward-looking statements. All forward-looking statements included in this press release are expressly qualified in their entirety by the foregoing cautionary statements. These forward-looking statements speak only as of the date hereof and, other than as required by law, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
About Thryv Holdings, Inc.
Thryv Holdings, Inc. (NASDAQ: THRY) is a global software and marketing services company that empowers small- to medium-sized businesses (SMBs), franchises and agencies to grow and modernize their operations so they can compete and win in today's economy. Over 45,000 businesses use our award-winning SaaS platform, Thryv®, to manage their end-to-end customer experience, which has helped businesses across the U.S. and overseas grow their bottom line. Thryv also manages digital and print presence for over 400,000 businesses, connecting these SMBs to local consumers via proprietary local search portals and print directories. For more information about Thryv Holdings, Inc, visit thryv.com.
Media Contact:
Paige Blankenship
Thryv, Inc.
972.453.3012
paige.blankenship@thryv.com
Investor Contacts:
Cameron Lessard
Thryv, Inc.
214.773.7022
cameron.lessard@thryv.com
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Thryv Holdings Inc. published this content on 12 November 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 12 November 2021 13:43:11 UTC.
Thryv Holdings, Inc. is a software and marketing services company that enables small-to medium-sized businesses (SMBs). The Companyâs software as a service (SaaS) platform, Thryv, is used by approximately 65,000 businesses, to manage their end-to-end operations. The Companyâs solutions enable its SMB clients to generate new business leads, manage their customer relationships, and run their day-to-day operations. It serves approximately 350,000 SMB clients through four segments. Thryv U.S. Marketing Services segment includes its print and digital solutions business in the United States. Thryv U.S. SaaS segment includes the Company's SaaS flagship all-in-one small business management platform in the United States. Thryv International Marketing Services segment comprises Thryv's print and digital solutions business outside the United States. Thryv International SaaS segment includes its SaaS flagship all-in-one small business management platform outside the United States.