SAP Cloud Momentum Accelerates Significantly

Strong Surge in 'RISE with SAP' Adoption

· Current Cloud Backlog Up 24% (Up 22% At Constant Currencies)
· S/4HANA Current Cloud Backlog Up 60% (Up 58% At Constant Currencies)
· Cloud Revenue Up 20% (Up 20% At Constant Currencies)
· IFRS Operating Profit Down 15%; Non-IFRS Operating Profit Up 2% (Up 2% At Constant Currencies)
· Raises Full Year Revenue and Profit Outlook On The Basis of Strong Third Quarter

Our strategy is clearly working. Customers are choosing SAP for their business transformation in the cloud. We see record adoption of our applications and our platform. This has resulted in strong acceleration of our cloud growth.

Christian Klein, CEO

This has been an excellent quarter across all key financial metrics. We are seeing sustained, strong progress in SAP's transformation. Our cloud business is growing at an accelerating pace and has led to our improved full year outlook.

Luka Mucic, CFO

SAP Quarterly Statement Q3 2021 1

Walldorf, Germany - October 21, 2021

SAP SE (NYSE: SAP) today announced its financial results for the third quarter ended September 30, 2021.

Business Update Third Quarter 2021

Businesses around the world are reevaluating their business models with increased urgency given the dramatic changes due to the pandemic and the ongoing focus on digital transformation. Customers are choosing SAP for its clearly differentiated capabilities. In addition to helping customers manage their technical migrations, SAP is helping customers redefine and optimize their core end-to-end business processes. This expertise is based on SAP's unmatched knowledge of industry best practices from working with customers of all sizes across industries and geographies. This is reflected in SAP's strong third quarter results which were above market expectations.

SAP is seeing continued strong demand and adoption of its 'RISE with SAP' offering which customers of all sizes, including an increasing number of large clients, are selecting to manage their business transformation. As more customers adopt this holistic subscription offering, software licenses revenue decreased as anticipated.

SAP is seeing strong growth in current cloud backlog across its cloud portfolio, in particular with S/4HANA Cloud. SAP's cloud revenue growth also accelerated sequentially.

Highlights

· 'RISE with SAP' continued to gain traction after a successful launch in January. SAP saw strong demand from companies of all sizes and closed deals with more than 300 customers in the third quarter. Large customers such as Asda Stores Ltd. and EG Group selected 'RISE with SAP'. Additional wins included Cirque du Soleil, Philips Domestic Appliances Netherlands, HCL, Röhm, Etihad Water and Electricity, Tate & Lyle Americas, KTM Fahrrad, Ingram Micro, and Sky Italia.
· More than 500 S/4HANA customers were added in the quarter, taking total adoption to more than 17,500 customers, up 16% year over year, of which more than 11,400 are live. In the third quarter, approximately 60% of the additional S/4HANA customers were net new.
· Signavio continued to show outstanding performance as part of SAP's Business Process Intelligence (BPI) segment. Current cloud backlog grew in triple digits. SAP's BPI solutions are key to our customers' business transformation and acceleration to the cloud. DB Schenker and many others chose SAP BPI solutions in the third quarter.
· Business Technology Platform, SAP's PaaS offering, is the foundation of the Intelligent Enterprise, providing a single platform for integration and extensibility across the SAP portfolio and non-SAP solutions, as well as deriving insights from data. Gartner named SAP a Leader in its Magic Quadrant for its Enterprise Integration PaaS report for the second year in a row, ahead of key competitors. Current cloud backlog grew in strong double digits. Dufry International, Yamaha Corporation, SoftBank, Office Depot Mexico, and Reckitt chose this offering in the third quarter.
· SAP aims to make sustainability profitable and profitability sustainable, with solutions that provide unparalleled levels of transparency and understanding across data and processes. SAP launched SAP Product Footprint Management, which will help customers reduce their supply-chain carbon footprints. Forthcoming products include SAP Responsible Design and Production, which is designed to enable customers to build sustainable outcomes into product design, and SAP Sustainability Control Tower, which lets companies report effectively on their progress to net zero.
· Key customer wins across SAP's solutions portfolio included: Continental, Adidas, Bayer, Robert Bosch, U.S. Department of Defense, Siemens Energy, University of Florida, VMware, The Football Association, FAW-Volkswagen Automotive, and People's Insurance Company of China (PICC). Lycamobile, E.ON, Atos, and Generali China Life Insurance all went live on SAP solutions in the third quarter.
· Google Cloud and SAP partnered to accelerate business transformations in the cloud. The expanded partnership will help customers execute business transformations, migrate critical business systems to the cloud and augment existing business systems.
· In September SAP and Dediq launched SAP Fioneer, a joint venture for the financial services industry. SAP Fioneer will help banking and insurance companies meet their needs for speed, scalability and cost-efficiency.
· Qualtrics closed its acquisition of Clarabridge, a leader in omnichannel conversational analytics capabilities, on October 1st. This will further accelerate Qualtrics' growth and position as the world's #1 experience management platform.
SAP Quarterly Statement Q3 2021 2

Financial Performance Third Quarter 20211

SAP's cloud momentum further accelerated in the third quarter with sequential growth in both current cloud backlog and cloud revenue. Current cloud backlog was up 24% to €8.17 billion and up 22% (at constant currencies). Concur's backlog remained flat and weighed 3 percentage points on overall backlog growth. Cloud revenue was up 20% to €2.39 billion and up 20% (at constant currencies). SaaS/PaaS cloud revenue outside the Intelligent Spend business was up 27% and up 27% (at constant currencies). Software licenses revenue was down 8% year over year to €0.66 billion and down 8% (at constant currencies). Cloud and software revenue was up 7% to €5.91 billion and up 6% (at constant currencies). Services revenue was down 6% year over year to €0.93 billion and down 6% (at constant currencies). This revenue decline is primarily attributable to the November 2020 divestiture of SAP Digital Interconnect which contributed approximately €81 million of services revenue in the third quarter of 2020. Total revenue was up 5% year over year to €6.84 billion and up 5% (at constant currencies).

The share of more predictable revenue grew by 3 percentage points year over year to 77% in the third quarter.

IFRS Operating profit decreased 15% to €1.25 billion and IFRS Operating margin decreased by 4.3 percentage points to 18.2% mainly due to higher share-based compensation expenses (primarily related to Qualtrics). Non-IFRS Operating profit increased 2% to €2.10 billion (up 2% at constant currencies) and Non-IFRS Operating margin decreased by 0.9 percentage points to 30.7% (down 0.7 percentage points at constant currencies). IFRS and Non-IFRS Operating profit includes a disposal gain of €77 million related to the launch of SAP Fioneer, a dedicated Financial Services Industry unit jointly owned by SAP and Dediq.

IFRS Earnings per share decreased 10% to €1.19 and Non-IFRS Earning per share increased 2% to €1.74, including another strong contribution from Sapphire Ventures.

Operating cash flow for the first nine months was down 3% year over year to €4.95 billion. Free cash flow decreased by 1% year over year to €4.13 billion. Positive effects from lower share-based compensation and lower restructuring payments were compensated by higher income taxes paid net of refunds. At quarter end, net debt was -€3.62 billion.

Expanded Financial Disclosure - SAP's Accelerated Cloud Transition

Beginning in 2021, SAP expanded its financial disclosure to provide investors with transparency on the transition of its core ERP business to the cloud. Specifically, the Company discloses current cloud backlog and cloud revenue contributed by SAP S/4HANA Cloud, along with nominal and constant currencies year-over-year growth rates.

In the third quarter, S/4HANA current cloud backlog was up 60% (Non-IFRS) to €1.28 billion and up 58% (at constant currencies). S/4HANA cloud revenue growth accelerated as anticipated, up 46% to €276 million and up 46% (at constant currencies).

SAP S/4HANA Cloud represents SAP's cloud offering for core ERP processes. It mainly includes cloud solutions for financial management, supply chain management, engineering and manufacturing, order management and asset management, as well as associated data management, analytics, development and integration capabilities.

'RISE with SAP', SAP's holistic offering for business transformation in the cloud, is an important driver of S/4HANA Cloud and Business Technology Platform adoption.

1 The Q3 2021 results were also impacted by other effects. For details please refer to the disclosures on page 30 of this document.

SAP Quarterly Statement Q3 2021 3

Segment Performance Third Quarter 2021

SAP's three reportable segments "Applications, Technology & Support", "Qualtrics" and "Services" showed the following performance:

Applications, Technology & Support (AT&S)

Segment revenue in AT&S was up 5% at € 5.76 billion year over year and up 5% (at constant currencies). Segment performance was driven by strong double-digit cloud revenue growth in S/4HANA Cloud, Digital Supply Chain, Business Technology Platform, and Customer Experience, in particular ecommerce. Software licenses revenue decreased as anticipated due to strong adoption of 'RISE with SAP'. Segment support revenues were up 1% year over year (at constant currencies) reflecting high retention rates coupled with the shift of some support revenue to cloud.

Qualtrics

Qualtrics segment revenue was up 38% to €233 million year over year, up 39% (at constant currencies). The continued strong growth was driven by robust renewal rates and expansions as customers increase their usage and acquire additional modules of Qualtrics to measure all four experience areas: customer, employee, product, and brand. L.L.Bean, State of Colorado Department of Personnel and Administration/Dept. of Health, Kyoto University, DoorDash, Dish Network Corporation, ServiceNow, Peloton, Zoom, and NASCAR, among others, selected Qualtrics Experience Management Solutions.

Services

Services segment revenue was down 1% to €803 million year over year, down 1% (at constant currencies). While SAP continues to see solid growth in its Premium Engagement revenue on the basis of a very resilient business model, consulting revenue declined year over year.

Segment Results at a Glance

Segment Performance Third Quarter 2021

Applications, Technology & Support Qualtrics Services

€ million, unless otherwise stated

(Non-IFRS)

Actual

Currency

∆ in %

∆ in %

const. curr.

Actual

Currency

∆ in %

∆ in %

const. curr.

Actual

Currency

∆ in %

∆ in %

const. curr.

Cloud revenue 2,155 16 16 189 46 47 0 NA NA
Segment revenue 5,762 5 5 233 38 39 803 -1 -1
Segment profit (loss) 2,406 3 4 14 71 68 201 5 5
Cloud gross margin (in %) 68.4 -0.9pp -1.0pp 91.6 0.7pp 0.7pp NM1) NM1) NM1)
Segment margin (in %) 41.8 -0.7pp -0.6pp 5.9 1.1pp 1.0pp 25.0 1.3pp 1.5pp

1) NM = not meaningful

Regional Revenue PerformanceThird Quarter 2021

SAP had a strong cloud performance across all of its regions.

In the EMEA region, cloud and software revenue increased 8% and 7% (at constant currencies). Cloud revenue increased 29% and 28% (at constant currencies) with Germany, the UK and France being highlights.

In the Americas region, cloud and software revenue increased 6% and was up 6% (at constant currencies). Cloud revenue increased 14% and was up 14% (at constant currencies) with a robust performance in the U.S., Canada, Brazil and Mexico. The United States, SAP's largest market, had another strong sequential acceleration in cloud revenue growth.

In the APJ region, cloud and software revenue increased 6% and 6% (at constant currencies). Cloud revenue increased 23% and 25% (at constant currencies) with Japan, Singapore and South Korea being highlights.

SAP Quarterly Statement Q3 2021 4

Financial Results at a Glance

Third Quarter 2021

IFRS Non-IFRS1)
€ million, unless otherwise stated Q3 2021 Q3 2020 ∆ in % Q3 2021 Q3 2020 ∆ in % ∆ in %
const.
curr.
Current cloud backlog2) NA NA NA 8,171 6,599 24 22
Thereof SAP S/4HANA Current Cloud Backlog2) NA NA NA 1,283 801 60 58
Cloud revenue 2,386 1,984 20 2,386 1,984 20 20
Thereof SAP S/4HANA Cloud revenue 276 189 46 276 189 46 46
Software licenses and support revenue 3,524 3,559 -1 3,524 3,559 -1 -1
Cloud and software revenue 5,910 5,544 7 5,910 5,544 7 6
Total revenue 6,845 6,535 5 6,845 6,535 5 5
Share of more predictable revenue (in %) 77 74 3pp 77 74 3pp
Operating profit (loss) 1,249 1,473 -15 2,102 2,069 2 2
Profit (loss) after tax 1,418 1,652 -14 2,129 2,098 1
Basic earnings per share (in €) 1.19 1.32 -10 1.74 1.70 2
Number of employees (FTE, September 30) 105,015 101,450 4 NA NA NA NA

1) For a breakdown of the individual adjustments see table "Non-IFRS Adjustments by Functional Areas" in this Quarterly Statement.

2) As this is an order entry metric, there is no IFRS equivalent.

Due to rounding, numbers may not add up precisely.

Nine months ended September 2021

IFRS Non-IFRS1)
€ million, unless otherwise stated Q1-Q3
2021
Q1-Q3
2020
∆ in % Q1-Q3
2021
Q1-Q3
2020
∆ in % ∆ in %
const. curr.
Current Cloud Backlog2) NA NA NA 8,171 6,599 24 22
Thereof SAP S/4HANA Current Cloud Backlog2) NA NA NA 1,283 801 60 58
Cloud revenue 6,806 6,039 13 6,806 6,041 13 17
Thereof SAP S/4HANA Cloud revenue 761 550 38 761 550 38 42
Software licenses and support revenue 10,281 10,610 -3 10,281 10,610 -3 -1
Cloud and software revenue 17,088 16,649 3 17,088 16,651 3 6
Total revenue 19,861 19,800 0 19,861 19,801 0 3
Share of more predictable revenue (in %) 77 74 3pp 77 74 3pp
Operating profit (loss) 3,193 3,967 -20 5,762 5,515 4 8
Profit (loss) after tax 3,936 3,348 18 6,063 4,507 35
Basic earnings per share (in €) 3.22 2.74 18 4.88 3.71 31
Number of employees (FTE, September 30) 105,015 101,450 4 NA NA NA NA

1) For a breakdown of the individual adjustments see table "Non-IFRS Adjustments by Functional Areas" in this Quarterly Statement.

2) As this is an order entry metric, there is no IFRS equivalent.

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 5

Business Outlook 2021

SAP is raising its full-year 2021 outlook, reflecting the strong business performance which is expected to continue to accelerate cloud revenue growth. The Company continues to expect software licenses revenue to decline for the full year as more customers turn to the 'RISE with SAP' subscription offering for their mission-critical core processes. This outlook also continues to assume the COVID-19 crisis will continue to recede as vaccine programs roll out globally.

SAP now expects:

· €9.4 - 9.6 billion Non-IFRS cloud revenue at constant currencies (2020: €8.09 billion), up 16% to 19% at constant currencies. The previous range was €9.3 - 9.5 billion at constant currencies.
· €23.8 - 24.2 billion Non-IFRS cloud and software revenue at constant currencies (2020: €23.23 billion), up 2% to 4% at constant currencies. The previous range was €23.6 - 24.0 billion at constant currencies.
· €8.1 - 8.3 billion Non-IFRS operating profit at constant currencies (2020: €8.29 billion), down 2% to flat at constant currencies. The previous range was €7.95 - 8.25 billion at constant currencies.

SAP continues to expect the share of more predictable revenue to reach approximately 75% (2020: 72%).

SAP continues to expect operating cash flow of approximately €6.0 billion (2020 €7.2 billion) and free cash flow above €4.5 billion (2020 €6.0 billion).

SAP now expects a full-year 2021 effective tax rate (IFRS) of 21.0% to 22.0% (previously: 21.5% to 23.0%) and an effective tax rate (non-IFRS) of 20.0% to 21.0% (previously: 20.0% to 21.5%).

While SAP's full-year 2021 business outlook is at constant currencies, actual currency reported figures are expected to be impacted by currency exchange rate fluctuations as the Company progresses through the year. See the table below for the Q4 and FY 2021 expected currency impacts.

Expected Currency Impact Based on September 2021 Level for the Rest of the Year (Non-IFRS)
In percentage points Q4 FY
Cloud revenue growth 0pp to 2pp -4pp to -2pp
Cloud and software revenue growth 0pp to 2pp -3pp to -1pp
Operating profit growth 0pp to 2pp -3pp to -1pp

SAP is focusing on three non-financial indicators: customer loyalty, employee engagement, and carbon emissions.

In 2021 SAP continues to aim for:

· a Customer Net Promoter Score of 5 to 10 (2020: 4)
· an Employee Engagement Index in a range of 84% to 86% (2020: 86%)
· Carbon emissions in a range of 90 to 110 kt (2020: 135 kt)
SAP Quarterly Statement Q3 2021 6

Additional Information

This Quarterly Statement and all information therein is unaudited.

Definition of key growth metrics

Current cloud backlog(CCB) is the contractually committed cloud revenue we expect to recognize over the upcoming 12 months as of a specific key date. Thus, it is a subcomponent of our overall remaining performance obligations following IFRS 15.120. For CCB, we take into consideration committed deals only. CCB can be regarded as a lower boundary for cloud revenue to be recognized over the next 12 months, as it excludes utilization-based models without pre-commitments and committed deals, both new and renewal, closed after the key date. For our committed cloud business, we believe the CCB is a valuable indicator of go-to-market success, as it reflects both new contracts closed as well as existing contracts renewed.

Share of more predictable revenueis the total of cloud revenue and software support revenue as a percentage of total revenue.

For explanations on other key growth metrics please refer to the performance management section of SAP's Integrated Report 2020 and SAP's Half-Year Report 2021, which can be found at www.sap.com/investor.

Webcast

SAP senior management will host a financial analyst conference call on Thursday, October 21, at 2:00 PM (CEST) / 1:00 PM (BST) / 8:00 AM (Eastern) / 5:00 AM (Pacific). The conference will be webcast live on the Company's website at www.sap.com/investor and will be available for replay. Supplementary financial information pertaining to the third quarter results can be found at www.sap.com/investor.

About SAP

SAP's strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers' businesses into intelligent enterprises. SAP helps to give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want - without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people's lives. For more information, visit http://www.sap.com.

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SAP Quarterly Statement Q3 2021 7

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

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SAP Quarterly Statement Q3 2021 8

Contents

Financial and Non-Financial Key Facts (IFRS and Non-IFRS) 10
Primary Financial Statements of SAP Group (IFRS) 12
(A) Consolidated Income Statements 12
(A.1) Consolidated Income Statements - Quarter 12
(A.2) Consolidated Income Statements - Year-to-Date 13
(B) Consolidated Statements of Financial Position 14
(C) Consolidated Statements of Cash Flows 15
Non-IFRS Numbers 16
(D) Basis of Non-IFRS Presentation 16
(E) Reconciliation from Non-IFRS Numbers to IFRS Numbers 17
(E.1) Reconciliation from Non-IFRS Numbers to IFRS Numbers - Quarter 17
(E.2) Reconciliation from Non-IFRS Numbers to IFRS Numbers - Year-to-Date 18
(F) Non-IFRS Adjustments - Actuals and Estimates 19
(G) Non-IFRS Adjustments by Functional Areas 19
Disaggregations 21
(H) Segment Reporting 21
(H.1) Segment Policies and Segment Changes 21
(H.2) Segment Reporting - Quarter 21
(H.3) Segment Reporting - Year-to-Date 23
(I) Reconciliation of Cloud Revenues and Margins 25
(I.1) Reconciliation of Cloud Revenues and Margins - Quarter 25
(I.2) Reconciliation of Cloud Revenues and Margins - Year-to-Date 25
(J) Revenue by Region (IFRS and Non-IFRS) 26
(J.1) Revenue by Region (IFRS and Non-IFRS) - Quarter 26
(J.2) Revenue by Region (IFRS and Non-IFRS) - Year-to-Date 27
(K) Employees by Region and Functional Areas 28
Other Disclosures 29
(L) Financial Income, Net 29
(M) Business Combinations and Divestments 29
(M.1) Business Combinations 29
(M.2) Divestments 29
(N) Qualtrics Initial Public Offering (IPO) 29
(O) Share Based Payments 29
(P) Financial Liabilities 30
(Q) Change in non-IFRS revenue measures 30
SAP Quarterly Statement Q3 2021 9

Financial and Non-Financial Key Facts
(IFRS and Non-IFRS)

€ millions, unless otherwise stated Q1
2020
Q2
2020
Q3
2020
Q4
2020
TY
2020
Q1
2021
Q2
2021
Q3
2021
Revenues
Cloud (IFRS) 2,011 2,044 1,984 2,041 8,080 2,145 2,276 2,386
Cloud (non-IFRS) 2,012 2,044 1,984 2,044 8,085 2,145 2,276 2,386
% change - yoy 27 19 10 7 15 7 11 20
% change constant currency - yoy 25 18 14 13 18 13 17 20
SAP S/4HANA Cloud (IFRS) 168 193 189 NA NA 227 257 276
SAP S/4HANA Cloud (non-IFRS) 168 193 189 NA NA 227 257 276
% change - yoy NA NA NA NA NA 36 33 46
% change constant currency - yoy NA NA NA NA NA 43 39 46
Software licenses (IFRS) 451 773 714 1,703 3,642 483 650 657
Software licenses (non-IFRS) 451 773 714 1,703 3,642 483 650 657
% change - yoy -31 -18 -23 -15 -20 7 -16 -8
% change constant currency - yoy -31 -18 -19 -11 -17 11 -13 -8
Software support (IFRS) 2,934 2,892 2,845 2,835 11,506 2,801 2,823 2,867
Software support (non-IFRS) 2,934 2,892 2,845 2,835 11,506 2,801 2,823 2,867
% change - yoy 3 1 -2 -4 0 -5 -2 1
% change constant currency - yoy 2 2 1 0 1 0 1 1
Software licenses and support (IFRS) 3,386 3,665 3,559 4,538 15,148 3,283 3,474 3,524
Software licenses and support (non-IFRS) 3,386 3,665 3,559 4,538 15,148 3,283 3,474 3,524
% change - yoy -3 -4 -7 -8 -6 -3 -5 -1
% change constant currency - yoy -4 -3 -4 -4 -4 1 -2 -1
Cloud and software (IFRS) 5,397 5,709 5,544 6,579 23,228 5,428 5,750 5,910
Cloud and software (non-IFRS) 5,398 5,709 5,544 6,582 23,233 5,428 5,750 5,910
% change - yoy 6 3 -2 -4 1 1 1 7
% change constant currency - yoy 5 3 2 1 3 6 5 6
Total revenue (IFRS) 6,521 6,743 6,535 7,538 27,338 6,348 6,669 6,845
Total revenue (non-IFRS) 6,522 6,744 6,535 7,541 27,343 6,348 6,669 6,845
% change - yoy 7 1 -4 -6 -1 -3 -1 5
% change constant currency - yoy 5 1 0 -2 1 2 3 5
Share of more predictable revenue (IFRS, in %) 76 73 74 65 72 78 76 77
Share of more predictable revenue (non-IFRS, in %) 76 73 74 65 72 78 76 77
Profits
Operating profit (loss) (IFRS) 1,210 1,284 1,473 2,657 6,623 960 984 1,249
Operating profit (loss) (non-IFRS) 1,482 1,964 2,069 2,772 8,287 1,738 1,922 2,102
% change 1 8 -1 -2 1 17 -2 2
% change constant currency 0 7 4 3 4 24 3 2
Profit (loss) after tax (IFRS) 811 885 1,652 1,934 5,283 1,070 1,449 1,418
Profit (loss) after tax (non-IFRS) 1,015 1,395 2,098 2,026 6,534 1,720 2,214 2,129
% change -6 6 34 -7 6 70 59 1
Margins
Cloud gross margin (IFRS, in %) 66.4 66.0 66.4 67.6 66.6 67.2 67.5 67.0
Cloud gross margin (non-IFRS, in %) 69.3 69.5 69.7 70.3 69.7 69.5 70.0 69.4
Software license and support gross margin (IFRS, in %) 85.2 86.4 86.7 88.2 86.7 85.7 86.5 87.1
Software license and support gross margin (non-IFRS, in %) 85.7 87.4 87.6 88.5 87.4 86.3 87.3 87.8
Cloud and software gross margin (IFRS, in %) 78.2 79.1 79.4 81.8 79.7 78.4 79.0 79.0
Cloud and software gross margin (non-IFRS, in %) 79.6 81.0 81.2 82.8 81.2 79.7 80.5 80.4
Gross margin (IFRS, in %) 68.3 69.9 71.1 74.8 71.2 70.3 70.8 71.4
Gross margin (non-IFRS, in %) 69.8 72.6 73.7 75.8 73.1 72.3 73.4 73.6
Operating margin (IFRS, in %) 18.6 19.0 22.5 35.2 24.2 15.1 14.8 18.2
Operating margin (non-IFRS, in %) 22.7 29.1 31.7 36.8 30.3 27.4 28.8 30.7
AT&S segment- Cloud gross margin (in %) 69.1 69.2 69.3 69.6 69.3 68.7 69.2 68.4
SAP Quarterly Statement Q3 2021 10
€ millions, unless otherwise stated

Q1

2020

Q2

2020

Q3

2020

Q4

2020

TY

2020

Q1

2021

Q2

2021

Q3

2021

AT&S segment- Segment gross margin (in %) 78.6 80.1 80.6 82.6 80.6 78.9 79.5 79.7
AT&S segment - Segment margin (in %) 35.7 42.3 42.5 47.7 42.3 39.2 40.6 41.8
Qualtrics segment - Cloud gross margin (in %) 90.8 91.0 90.9 94.1 91.8 92.2 92.4 91.6
Qualtrics segment - Segment gross margin (in %) 75.4 78.4 79.1 77.4 77.6 79.5 80.3 80.7
Qualtrics segment - Segment margin (in %) -10.1 0.8 4.7 0.9 -0.6 6.2 6.3 5.9
Services segment - Services gross margin (in %) 30.1 36.0 39.0 33.3 34.5 36.6 37.0 39.1
Services segment - Segment gross margin (in %) 26.6 33.4 36.3 29.9 31.4 33.0 34.2 36.4
Services segment - Segment margin (in %) 14.6 19.4 23.7 19.0 19.1 21.5 22.7 25.0
Key Profit Ratios
Effective tax rate (IFRS, in %) 27.7 33.1 20.2 28.5 26.8 20.0 19.7 18.9
Effective tax rate (non-IFRS, in %) 27.2 30.3 21.3 28.2 26.5 18.7 19.2 18.2
Earnings per share, basic (IFRS, in €) 0.68 0.73 1.32 1.62 4.35 0.88 1.15 1.19
Earnings per share, basic (non-IFRS, in €) 0.85 1.17 1.70 1.70 5.41 1.40 1.75 1.74
Order Entry and current cloud backlog
Current cloud backlog 6,634 6,638 6,599 7,155 7,155 7,628 7,766 8,171
% change - yoy 25 20 10 7 7 15 17 24
% change constant currency - yoy 24 21 16 14 14 19 20 22
SAP S/4HANA Current cloud backlog 744 780 801 NA NA 1,036 1,130 1,283
% change - yoy NA NA NA NA NA 39 45 60
% change constant currency - yoy NA NA NA NA NA 43 48 58
Orders - number of cloud deals (in transactions) 3,145 3,844 4,044 6,137 17,166 4,132 5,064 4,960
Share of cloud orders greater than €5 million based on total cloud order entry volume (in %) 28 28 28 31 29 27 34 40
Share of cloud orders smaller than €1 million based on total cloud order entry volume (in %) 37 36 37 32 34 39 32 31
Orders - number of on-premise software deals (in transactions) 10,517 9,175 11,006 14,918 45,616 9,687 10,033 9,321
Share of orders greater than €5 million based on total software order entry volume (in %) 24 34 30 29 30 23 22 31
Share of orders smaller than €1 million based on total software order entry volume (in %) 42 38 37 32 36 42 43 41
Liquidity and Cash Flow
Net cash flows from operating activities 2,984 788 1,321 2,100 7,194 3,085 686 1,183
Capital expenditure -333 -164 -155 -164 -816 -153 -191 -202
Payments of lease liabilities -72 -84 -115 -107 -378 -84 -92 -99
Free cash flow 2,580 540 1,052 1,829 6,000 2,848 403 881
% of total revenue (IFRS) 40 8 16 24 22 45 6 13
% of profit after tax (IFRS) 318 61 64 95 114 266 28 62
Group liquidity 7,872 7,401 7,760 6,781 6,781 11,573 8,548 9,375
Financial debt (-) -13,700 -14,855 -14,649 -13,283 -13,283 -14,230 -13,116 -12,994
Net debt (-) -5,827 -7,454 -6,889 -6,503 -6,503 -2,658 -4,568 -3,619
Financial Position
Cash and cash equivalents 7,816 6,205 7,434 5,311 5,311 10,332 7,764 7,943
Goodwill 29,731 29,214 28,184 27,554 27,554 29,382 29,073 29,654
Total assets 62,947 60,709 59,278 58,465 58,465 66,479 63,076 65,030
Contract liabilities (current) 6,726 5,791 4,237 4,150 4,150 6,796 6,175 4,846
Equity ratio (total equity in % of total assets) 49 48 50 51 51 52 54 57
Non-Financials
Number of employees (quarter end)1) 101,150 101,379 101,450 102,430 102,430 103,142 103,876 105,015
Employee retention (in %, rolling 12 months) 93.3 93.9 94.8 95.3 95.3 95.4 94.8 93.7
Women in management (in %, quarter end) 26.8 27.3 27.3 27.5 27.5 27.6 27.9 28.2
Greenhouse gas emissions (in kilotons) 65 25 25 20 135 30 20 25

1) In full-time equivalents.

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 11

Primary Financial Statements of SAP Group (IFRS)

(A) Consolidated Income Statements

(A.1) Consolidated Income Statements - Quarter

€ millions, unless otherwise stated Q3 2021 Q3 2020 ∆ in %
Cloud 2,386 1,984 20
Software licenses 657 714 -8
Software support 2,867 2,845 1
Software licenses and support 3,524 3,559 -1
Cloud and software 5,910 5,544 7
Services 935 992 -6
Total revenue 6,845 6,535 5
Cost of cloud -788 -667 18
Cost of software licenses and support -454 -472 -4
Cost of cloud and software -1,242 -1,140 9
Cost of services -716 -750 -5
Total cost of revenue -1,958 -1,890 4
Gross profit 4,887 4,646 5
Research and development -1,300 -1,113 17
Sales and marketing -1,845 -1,678 10
General and administration -576 -345 67
Restructuring 13 8 55
Other operating income/expense, net 70 -46 <-100
Total operating expenses -5,596 -5,063 11
Operating profit (loss) 1,249 1,473 -15
Other non-operating income/expense, net 16 -19 <-100
Finance income 716 736 -3
Finance costs -233 -120 94
Financial income, net 484 616 -21
Profit (loss) before tax 1,749 2,070 -16
Income tax expense -331 -418 -21
Profit (loss) after tax 1,418 1,652 -14
Attributable to owners of parent 1,406 1,556 -10
Attributable to non-controlling interests 12 96 -88
Earnings per share, basic (in €)1) 1.19 1.32 -10
Earnings per share, diluted (in €)1) 1.19 1.32 -10

1) For the three months ended September 30, 2021 and 2020, the weighted average number of shares was 1,180 million (diluted 1,180 million) and 1,180 million
(diluted: 1,180 million), respectively (treasury stock excluded).

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 12

(A.2) Consolidated Income Statements - Year-to-Date

€ millions, unless otherwise stated Q1-Q3
2021
Q1-Q3
2020
∆ in %
Cloud 6,806 6,039 13
Software licenses 1,790 1,939 -8
Software support 8,491 8,671 -2
Software licenses and support 10,281 10,610 -3
Cloud and software 17,088 16,649 3
Services 2,774 3,150 -12
Total revenue 19,861 19,800 0
Cost of cloud -2,232 -2,037 10
Cost of software licenses and support -1,393 -1,471 -5
Cost of cloud and software -3,625 -3,508 3
Cost of services -2,163 -2,475 -13
Total cost of revenue -5,788 -5,983 -3
Gross profit 14,073 13,816 2
Research and development -3,778 -3,323 14
Sales and marketing -5,336 -5,362 0
General and administration -1,674 -1,074 56
Restructuring -151 -4 >100
Other operating income/expense, net 58 -86 <-100
Total operating expenses -16,668 -15,833 5
Operating profit (loss) 3,193 3,967 -20
Other non-operating income/expense, net 45 -122 <-100
Finance income 2,265 1,142 98
Finance costs -614 -474 30
Financial income, net 1,651 669 >100
Profit (loss) before tax 4,890 4,514 8
Income tax expense -954 -1,166 -18
Profit (loss) after tax 3,936 3,348 18
Attributable to owners of parent 3,802 3,237 17
Attributable to non-controlling interests 134 112 20
Earnings per share, basic (in €)1) 3.22 2.74 18
Earnings per share, diluted (in €)1) 3.22 2.74 18

1) For the nine months ended September 30, 2021 and 2020, the weighted average number of shares was 1,180 million (diluted: 1,180 million) and 1,183 million
(diluted: 1,183 million), respectively (treasury stock excluded).

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 13

(B) Consolidated Statements of Financial Position

as at 9/30/2021 and 12/31/2020
€ millions 2021 2020
Cash and cash equivalents 7,943 5,311
Other financial assets 1,557 1,635
Trade and other receivables 5,030 6,593
Other non-financial assets 1,640 1,321
Tax assets 757 210
Total current assets 16,927 15,069
Goodwill 29,654 27,554
Intangible assets 3,810 3,784
Property, plant, and equipment 4,834 5,041
Other financial assets 5,789 3,512
Trade and other receivables 100 137
Other non-financial assets 2,243 1,926
Tax assets 279 271
Deferred tax assets 1,394 1,173
Total non-current assets 48,103 43,396
Total assets 65,030 58,465
€ millions 2021 2020
Trade and other payables 1,142 1,213
Tax liabilities 265 414
Financial liabilities 4,205 2,348
Other non-financial liabilities 3,966 4,643
Provisions 87 73
Contract liabilities 4,846 4,150
Total current liabilities 14,511 12,842
Trade and other payables 118 98
Tax liabilities 823 667
Financial liabilities 11,342 13,605
Other non-financial liabilities 722 770
Provisions 386 362
Deferred tax liabilities 252 158
Contract liabilities 51 36
Total non-current liabilities 13,695 15,696
Total liabilities 28,207 28,537
Issued capital 1,229 1,229
Share premium 1,605 545
Retained earnings 34,492 32,026
Other components of equity 949 -1,011
Treasury shares -3,072 -3,072
Equity attributable to owners of parent 35,203 29,717
Non-controlling interests 1,621 211
Total equity 36,823 29,928
Total equity and liabilities 65,030 58,465

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 14

(C) Consolidated Statements of Cash Flows

€ millions Q1-Q3 2021 Q1-Q3 2020
Profit (loss) after tax 3,936 3,348
Adjustments to reconcile profit (loss) after tax to net cash flows from operating activities:
Depreciation and amortization 1,308 1,369
Share-based payment expense 1,961 1,064
Income tax expense 954 1,166
Financial income, net -1,651 -669
Decrease/increase in allowances on trade receivables -17 64
Other adjustments for non-cash items 15 -5
Decrease/increase in trade and other receivables 1,718 1,950
Decrease/increase in other assets -370 -504
Increase/decrease in trade payables, provisions, and other liabilities -689 -675
Increase/decrease in contract liabilities 500 183
Share-based payments -923 -1,119
Interest paid -142 -202
Interest received 35 102
Income taxes paid, net of refunds -1,682 -977
Net cash flows from operating activities 4,954 5,094
Business combinations, net of cash and cash equivalents acquired -1,017 -61
Proceeds from sales of subsidiaries or other businesses -47 0
Purchase of intangible assets or property, plant, and equipment -546 -652
Proceeds from sales of intangible assets or property, plant, and equipment 69 63
Purchase of equity or debt instruments of other entities -2,393 -786
Proceeds from sales of equity or debt instruments of other entities 2,264 416
Net cash flows from investing activities -1,668 -1,019
Dividends paid -2,182 -1,864
Dividends paid on non-controlling interests -19 -2
Purchase of treasury shares 0 -742
Proceeds from changes in ownership interests in subsidiaries that do not result in the loss of control 1,847 0
Proceeds from borrowings 1,600 2,115
Repayments of borrowings -1,949 -1,082
Payments of lease liabilities -276 -271
Transactions with non-controlling interests 0 -59
Net cash flows from financing activities -979 -1,904
Effect of foreign currency rates on cash and cash equivalents 326 -51
Net decrease/increase in cash and cash equivalents 2,633 2,119
Cash and cash equivalents at the beginning of the period 5,311 5,314
Cash and cash equivalents at the end of the period 7,943 7,434
Due to rounding, numbers may not add up precisely.
SAP Quarterly Statement Q3 2021 15

Non-IFRS Numbers

(D) Basis of Non-IFRS Presentation

We disclose certain financial measures such as revenue (non-IFRS), expense (non-IFRS), and profit measures (non-IFRS) that are not prepared in accordance with IFRS and are therefore considered non-IFRS financial measures.

For a more detailed description of all of SAP's non-IFRS measures and their limitations as well as our constant currency and free cash flow figures, see Explanation of Non-IFRS Measures online.

SAP Quarterly Statement Q3 2021 16

(E) Reconciliation from Non-IFRS Numbers to IFRS Numbers

(E.1) Reconciliation from Non-IFRS Numbers to IFRS Numbers - Quarter

€ millions, unless otherwise stated Q3 2021 Q3 2020 ∆ in %
IFRS Adj. Non-
IFRS

Currency

Impact

Non-IFRS Constant Currency IFRS Adj. Non-
IFRS
IFRS Non-
IFRS
Non-IFRS Constant Currency1)
Revenue Numbers
Cloud 2,386 0 2,386 -1 2,384 1,984 0 1,984 20 20 20
Software licenses 657 0 657 -3 654 714 0 714 -8 -8 -8
Software support 2,867 0 2,867 -4 2,863 2,845 0 2,845 1 1 1
Software licenses and support 3,524 0 3,524 -8 3,517 3,559 0 3,559 -1 -1 -1
Cloud and software 5,910 0 5,910 -9 5,901 5,544 0 5,544 7 7 6
Services 935 0 935 -2 933 992 0 992 -6 -6 -6
Total revenue 6,845 0 6,845 -10 6,834 6,535 0 6,535 5 5 5
Operating Expense Numbers
Cost of cloud -788 58 -730 -667 65 -602 18 21
Cost of software licenses and support -454 25 -430 -472 31 -441 -4 -3
Cost of cloud and software -1,242 82 -1,160 -1,140 97 -1,043 9 11
Cost of services -716 71 -645 -750 71 -679 -5 -5
Total cost of revenue -1,958 153 -1,805 -1,890 168 -1,722 4 5
Gross profit 4,887 153 5,040 4,646 168 4,814 5 5
Research and development -1,300 145 -1,155 -1,113 122 -990 17 17
Sales and marketing -1,845 267 -1,578 -1,678 240 -1,438 10 10
General and administration -576 302 -274 -345 74 -270 67 1
Restructuring 13 -13 0 8 -8 0 55 NA
Other operating income/expense, net 70 0 70 -46 0 -46 <-100 <-100
Total operating expenses -5,596 853 -4,742 27 -4,716 -5,063 596 -4,466 11 6 6
Profit Numbers
Operating profit (loss) 1,249 853 2,102 16 2,119 1,473 597 2,069 -15 2 2
Other non-operating income/expense, net 16 0 16 -19 0 -19 <-100 <-100
Finance income 716 0 716 736 0 736 -3 -3
Finance costs -233 0 -233 -120 0 -120 94 94
Financial income, net 484 0 484 616 0 616 -21 -21
Profit (loss) before tax 1,749 853 2,602 2,070 597 2,666 -16 -2
Income tax expense -331 -142 -474 -418 -150 -568 -21 -17
Profit (loss) after tax 1,418 711 2,129 1,652 446 2,098 -14 1
Attributable to owners of parent 1,406 644 2,050 1,556 446 2,002 -10 2
Attributable to non-controlling interests 12 67 79 96 0 96 -88 -18
Key Ratios
Operating margin (in %) 18.2 30.7 31.0 22.5 31.7 -4.3pp -0.9pp -0.7pp
Effective tax rate (in %)2) 18.9 18.2 20.2 21.3 -1.3pp -3.1pp
Earnings per share, basic (in €) 1.19 1.74 1.32 1.70 -10 2

1) Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS numbers of the previous year's respective period.

2) The difference between our effective tax rate (IFRS) and effective tax rate (non-IFRS) in Q3 2021 and Q3 2020 mainly resulted from tax effects of share-based payment expenses and acquisition-related charges.

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 17

(E.2) Reconciliation from Non-IFRS Numbers to IFRS Numbers - Year-to-Date

€ millions, unless otherwise stated Q1-Q3 2021 Q1-Q3 2020 ∆ in %
IFRS Adj. Non-IFRS

Currency

Impact

Non-IFRS

Constant

Currency

IFRS Adj. Non-IFRS IFRS Non-IFRS

Non-IFRS

Constant

Currency1)

Revenue Numbers
Cloud 6,806 0 6,806 253 7,060 6,039 2 6,041 13 13 17
Software licenses 1,790 0 1,790 36 1,826 1,939 0 1,939 -8 -8 -6
Software support 8,491 0 8,491 225 8,716 8,671 0 8,671 -2 -2 1
Software licenses and support 10,281 0 10,281 261 10,542 10,610 0 10,610 -3 -3 -1
Cloud and software 17,088 0 17,088 514 17,602 16,649 2 16,651 3 3 6
Services 2,774 0 2,774 86 2,859 3,150 0 3,150 -12 -12 -9
Total revenue 19,861 0 19,861 600 20,461 19,800 2 19,801 0 0 3
Operating Expense Numbers
Cost of cloud -2,232 166 -2,066 -2,037 193 -1,844 10 12
Cost of software licenses and support -1,393 74 -1,319 -1,471 84 -1,387 -5 -5
Cost of cloud and software -3,625 240 -3,385 -3,508 277 -3,231 3 5
Cost of services -2,163 210 -1,953 -2,475 166 -2,309 -13 -15
Total cost of revenue -5,788 450 -5,338 -5,983 443 -5,540 -3 -4
Gross profit 14,073 450 14,523 13,816 445 14,261 2 2
Research and development -3,778 396 -3,382 -3,323 285 -3,037 14 11
Sales and marketing -5,336 749 -4,587 -5,362 628 -4,734 0 -3
General and administration -1,674 823 -850 -1,074 186 -888 56 -4
Restructuring -151 151 0 -4 4 0 >100 NA
Other operating income/expense, net 58 0 58 -86 0 -86 <-100 <-100
Total operating expenses -16,668 2,569 -14,100 -389 -14,489 -15,833 1,547 -14,286 5 -1 1
Profit Numbers
Operating profit (loss) 3,193 2,569 5,762 210 5,972 3,967 1,548 5,515 -20 4 8
Other non-operating income/expense, net 45 0 45 -122 0 -122 <-100 <-100
Finance income 2,265 0 2,265 1,142 0 1,142 98 98
Finance costs -614 0 -614 -474 0 -474 30 30
Financial income, net 1,651 0 1,651 669 0 669 >100 >100
Profit (loss) before tax 4,890 2,569 7,459 4,514 1,548 6,062 8 23
Income tax expense -954 -442 -1,396 -1,166 -389 -1,555 -18 -10
Profit (loss) after tax 3,936 2,126 6,063 3,348 1,159 4,507 18 35
Attributable to owners of parent 3,802 1,955 5,757 3,237 1,159 4,396 17 31
Attributable to non-controlling interests 134 171 306 112 0 112 20 >100
Key Ratios
Operating margin (in %) 16.1 29.0 29.2 20.0 27.9 -4.0pp 1.2pp 1.3pp
Effective tax rate (in %)2) 19.5 18.7 25.8 25.6 -6.3pp -6.9pp
Earnings per share, basic (in €) 3.22 4.88 2.74 3.71 18 31

1) Constant-currency period-over-period changes are calculated by comparing the current year's non-IFRS constant-currency numbers with the non-IFRS number of the previous year's respective period.

2) The difference between our effective tax rate (IFRS) and effective tax rate (non-IFRS) in the first nine months of 2021 mainly resulted from tax effects of share-based payment expenses, acquisition-related charges and restructuring expenses. The difference between our effective tax rate (IFRS) and effective tax rate (non-IFRS) in the first nine months of 2020 mainly resulted from tax effects of share-based payment expenses and acquisition-related charges.

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 18

(F) Non-IFRS Adjustments - Actuals and Estimates

€ millions

Estimated Amounts for

Full Year 2021

Q1-Q3 2021 Q3 2021

Q1-Q3

2020

Q3 2020
Operating profit (loss) (IFRS) 3,193 1,249 3,967 1,473
Revenue adjustments NA 0 0 2 0
Adjustment for acquisition-related charges 560-660 457 161 478 153
Adjustment for share-based payment expenses 2,300-2,800 1,961 705 1,064 452
Adjustment for restructuring 150-200 151 -13 4 -8
Operating expense adjustments 2,569 853 1,547 596
Operating profit (loss) adjustments 2,569 853 1,548 597
Operating profit (loss) (non-IFRS) 5,762 2,102 5,515 2,069

Due to rounding, numbers may not add up precisely.

(G) Non-IFRS Adjustments by Functional Areas

€ millions Q3 2021 Q3 2020
IFRS Acquisition-
Related
SBP1) Restruc-
turing
Non-IFRS IFRS Acquisition-
Related
SBP1) Restruc-
turing
Non-IFRS
Cost of cloud -788 42 16 0 -730 -667 50 15 0 -602
Cost of software licenses and support -454 8 16 0 -430 -472 10 21 0 -441
Cost of services -716 5 66 0 -645 -750 1 70 0 -679
Research and development -1,300 2 142 0 -1,155 -1,113 2 121 0 -990
Sales and marketing -1,845 91 175 0 -1,578 -1,678 89 151 0 -1,438
General and administration -576 12 289 0 -274 -345 1 73 0 -270
Restructuring 13 0 0 -13 0 8 0 0 -8 0
Other operating income/expense, net 70 0 0 0 70 -46 0 0 0 -46
Total operating expenses -5,596 161 705 -13 -4,742 -5,063 153 452 -8 -4,466
€ millions Q1-Q3 2021 Q1-Q3 2020
IFRS

Acquisition-

Related

SBP1) Restruc-
turing
Non-IFRS IFRS

Acquisition-

Related

SBP1) Restruc-
turing
Non-IFRS
Cost of cloud -2,232 122 44 0 -2,066 -2,037 156 38 0 -1,844
Cost of software licenses and support -1,393 24 50 0 -1,319 -1,471 32 52 0 -1,387
Cost of services -2,163 15 195 0 -1,953 -2,475 2 164 0 -2,309
Research and development -3,778 6 390 0 -3,382 -3,323 6 279 0 -3,037
Sales and marketing -5,336 272 477 0 -4,587 -5,362 280 348 0 -4,734
General and administration -1,674 18 805 0 -850 -1,074 3 183 0 -888
Restructuring -151 0 0 151 0 -4 0 0 4 0
Other operating income/expense, net 58 0 0 0 58 -86 0 0 0 -86
Total operating expenses -16,668 457 1,961 151 -14,100 -15,833 478 1,064 4 -14,286

1) Share-based Payments

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 19

If not presented in a separate line item in our income statement, the restructuring expenses would break down as follows:

€ millions Q3 2021 Q1-Q3 2021 Q3 2020 Q1-Q3 2020
Cost of cloud 5 -125 0 0

Cost of software licenses and support

0 -3 2 -1
Cost of services 1 -14 1 -4
Research and development 1 -10 3 -2
Sales and marketing 5 2 1 1
General and administration 0 -1 2 1
Restructuring expenses 13 -151 8 -4

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 20

Disaggregations

(H) Segment Reporting

(H.1) Segment Policies and Segment Changes

SAP has three reportable segments: the Applications, Technology & Support segment, the Qualtrics segment, and the Services segment.

For a more detailed description of SAP's segment reporting, see Note (C.1) "Results of Segments" of our Consolidated Half-Year Report 2021.

(H.2) Segment Reporting - Quarter

Applications, Technology & Support

€ millions, unless otherwise stated

(non-IFRS)

Q3 2021 Q3 2020 ∆ in % ∆ in %

Actual

Currency

Constant

Currency

Actual

Currency

Actual

Currency

Constant

Currency

Cloud 2,155 2,153 1,853 16 16
Software licenses 655 652 714 -8 -9
Software support 2,867 2,863 2,844 1 1
Software licenses and support 3,522 3,515 3,559 -1 -1
Cloud and software 5,677 5,667 5,411 5 5
Services 85 85 62 37 37
Total segment revenue 5,762 5,752 5,473 5 5
Cost of cloud -681 -682 -569 20 20
Cost of software licenses and support -394 -393 -406 -3 -3
Cost of cloud and software -1,076 -1,074 -975 10 10
Cost of services -96 -95 -87 10 10
Total cost of revenue -1,171 -1,170 -1,062 10 10
Segment gross profit 4,590 4,582 4,412 4 4
Other segment expenses -2,184 -2,173 -2,085 5 4
Segment profit (loss) 2,406 2,410 2,327 3 4
Margins
Cloud gross margin (in %) 68.4 68.3 69.3 -0.9pp -1.0pp
Segment gross margin (in %) 79.7 79.7 80.6 -0.9pp -0.9pp
Segment margin (in %) 41.8 41.9 42.5 -0.7pp -0.6pp

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 21

Qualtrics

€ millions, unless otherwise stated

(non-IFRS)

Q3 2021 Q3 2020 ∆ in % ∆ in %

Actual

Currency

Constant

Currency

Actual

Currency

Actual

Currency

Constant

Currency

Cloud 189 191 129 46 47
Cloud and software 189 191 129 46 47
Services 43 43 39 10 10
Total segment revenue 233 234 169 38 39
Cost of cloud -16 -16 -12 35 36
Cost of software licenses and support 0 0 0 NA NA
Cost of cloud and software -16 -16 -12 35 36
Cost of services -29 -29 -24 23 24
Total cost of revenue -45 -45 -35 27 28
Segment gross profit 188 189 134 41 42
Other segment expenses -174 -176 -125 39 40
Segment profit (loss) 14 13 8 71 68
Margins
Cloud gross margin (in %) 91.6 91.6 90.9 0.7pp 0.7pp
Segment gross margin (in %) 80.7 80.7 79.1 1.6pp 1.7pp
Segment margin (in %) 5.9 5.7 4.7 1.1pp 1.0pp

Due to rounding, numbers may not add up precisely.

Services

€ millions, unless otherwise stated

(non-IFRS)

Q3 2021 Q3 2020 ∆ in % ∆ in %

Actual

Currency

Constant

Currency

Actual

Currency

Actual

Currency

Constant

Currency

Cloud and software 0 0 1 <-100 <-100
Services 803 801 808 -1 -1
Total segment revenue 803 801 809 -1 -1
Cost of cloud -18 -18 -17 7 7
Cost of software licenses and support -4 -4 -6 -33 -33
Cost of cloud and software -21 -21 -22 -3 -4
Cost of services -489 -488 -493 -1 -1
Total cost of revenue -511 -509 -515 -1 -1
Segment gross profit 292 292 294 -1 -1
Other segment expenses -91 -91 -102 -10 -11
Segment profit (loss) 201 201 192 5 5
Margins
Services gross margin (in %) 39.1 39.1 39.0 0.1pp 0.2pp
Segment gross margin (in %) 36.4 36.5 36.3 0.1pp 0.2pp
Segment margin (in %) 25.0 25.1 23.7 1.3pp 1.5pp

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 22

(H.3) Segment Reporting - Year-to-Date

Applications, Technology & Support

€ millions, unless otherwise stated

(non-IFRS)

Q1-Q3 2021 Q1-Q3 2020 ∆ in % ∆ in %

Actual

Currency

Constant

Currency

Actual

Currency

Actual

Currency

Constant

Currency

Cloud 6,179 6,399 5,654 9 13
Software licenses 1,787 1,823 1,934 -8 -6
Software support 8,490 8,715 8,669 -2 1
Software licenses and support 10,277 10,537 10,603 -3 -1
Cloud and software 16,455 16,937 16,257 1 4
Services 239 245 209 14 17
Total segment revenue 16,694 17,181 16,466 1 4
Cost of cloud -1,930 -2,006 -1,742 11 15
Cost of software licenses and support -1,214 -1,243 -1,294 -6 -4
Cost of cloud and software -3,144 -3,248 -3,035 4 7
Cost of services -299 -306 -295 2 4
Total cost of revenue -3,443 -3,555 -3,330 3 7
Segment gross profit 13,251 13,626 13,136 1 4
Other segment expenses -6,479 -6,641 -6,511 0 2
Segment profit (loss) 6,772 6,985 6,625 2 5
Margins
Cloud gross margin (in %) 68.8 68.7 69.2 -0.4pp -0.5pp
Segment gross margin (in %) 79.4 79.3 79.8 -0.4pp -0.5pp
Segment margin (in %) 40.6 40.7 40.2 0.3pp 0.4pp

Due to rounding, numbers may not add up precisely.

Qualtrics

€ millions, unless otherwise stated

(non-IFRS)

Q1-Q3 2021 Q1-Q3 2020 ∆ in % ∆ in %

Actual

Currency

Constant

Currency

Actual

Currency

Actual

Currency

Constant

Currency

Cloud 522 554 380 38 46
Cloud and software 522 554 380 38 46
Services 123 130 118 4 10
Total segment revenue 645 685 498 30 38
Cost of cloud -42 -44 -35 20 26
Cost of software licenses and support 0 0 0 NA NA
Cost of cloud and software -42 -44 -35 20 26
Cost of services -86 -91 -77 13 18
Total cost of revenue -128 -134 -111 15 21
Segment gross profit 517 551 387 34 42
Other segment expenses -478 -513 -393 22 31
Segment profit (loss) 39 38 -6 <-100 <-100
Margins
Cloud gross margin (in %) 92.1 92.1 90.9 1.1pp 1.2pp
Segment gross margin (in %) 80.2 80.4 77.7 2.5pp 2.7pp
Segment margin (in %) 6.1 5.5 -1.2 7.3pp 6.7pp

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 23

Services

€ millions, unless otherwise stated

(non-IFRS)

Q1-Q3 2021 Q1-Q3 2020 ∆ in % ∆ in %

Actual

Currency

Constant

Currency

Actual

Currency

Actual

Currency

Constant

Currency

Cloud and software 0 0 3 -95 -96
Services 2,398 2,470 2,568 -7 -4
Total segment revenue 2,398 2,470 2,571 -7 -4
Cost of cloud -60 -62 -56 7 11
Cost of software licenses and support -14 -15 -22 -36 -33
Cost of cloud and software -74 -77 -78 -5 -2
Cost of services -1,497 -1,538 -1,673 -11 -8
Total cost of revenue -1,571 -1,614 -1,751 -10 -8
Segment gross profit 828 856 820 1 4
Other segment expenses -275 -282 -330 -17 -15
Segment profit (loss) 553 574 490 13 17
Margins
Services gross margin (in %) 37.6 37.7 34.8 2.7pp 2.9pp
Segment gross margin (in %) 34.5 34.6 31.9 2.6pp 2.8pp
Segment margin (in %) 23.0 23.2 19.1 4.0pp 4.2pp

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 24
(I) Reconciliation of Cloud Revenues and Margins
(I.1) Reconciliation of Cloud Revenues and Margins - Quarter

€ millions, unless otherwise stated

Q3 2021 Q3 2020 ∆ in %
IFRS Adj.

Non-

IFRS

Currency Impact Non-IFRS Constant Currency IFRS Adj. Non-IFRS IFRS

Non-

IFRS

Non-IFRS Constant Currency3)
Cloud revenue - SaaS/PaaS1) Intelligent Spend 714 0 714 1 715 650 0 650 10 10 10
Other 1,434 0 1,434 -3 1,431 1,127 0 1,127 27 27 27
Total 2,148 0 2,148 -1 2,146 1,777 0 1,777 21 21 21
Cloud revenue - IaaS2) 238 0 238 0 238 208 0 208 15 15 15
Cloud revenue 2,386 0 2,386 -1 2,384 1,984 0 1,984 20 20 20
Cloud gross margin - SaaS/PaaS1) (in %) Intelligent Spend 79.4 80.0 79.9 78.2 78.3 1.2pp 1.7pp 1.7pp
Other 66.2 69.8 69.7 65.9 71.4 0.4pp -1.6pp -1.7pp
Total 70.6 73.2 73.1 70.4 73.9 0.2pp -0.7pp -0.8pp
Cloud gross margin - IaaS2) (in %) 34.3 35.3 35.3 32.2 33.4 2.1pp 2.0pp 1.9pp
Cloud gross margin (in %) 67.0 69.4 69.3 66.4 69.7 0.6pp -0.3pp -0.4pp

1)Software as a Service/Platform as a Service

2)Infrastructure as a Service

3)Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS numbers of the previous year's respective period.

Due to rounding, numbers may not add up precisely.

(I.2) Reconciliation of Cloud Revenues and Margins - Year-to-Date

€ millions, unless otherwise stated Q1-Q3 2021 Q1-Q3 2020 ∆ in %
IFRS Adj. Non-
IFRS
Currency Impact Non-IFRS Constant Currency IFRS Adj. Non-IFRS IFRS

Non-

IFRS

Non-IFRS Constant Currency3)
Cloud revenue - SaaS/PaaS1) Intelligent Spend 2,066 0 2,066 93 2,159 2,061 0 2,061 0 0 5
Other 4,063 0 4,063 134 4,198 3,350 2 3,352 21 21 25
Total 6,129 0 6,129 227 6,356 5,411 2 5,413 13 13 17
Cloud revenue - IaaS2) 677 0 677 26 703 628 0 628 8 8 12
Cloud revenue 6,806 0 6,806 253 7,060 6,039 2 6,041 13 13 17
Cloud gross margin - SaaS/PaaS1) (in %) Intelligent Spend 78.7 79.3 79.3 78.7 79.0 0.0pp 0.3pp 0.3pp
Other 66.9 70.5 70.4 64.9 70.4 1.9pp 0.1pp 0.0pp
Total 70.9 73.4 73.4 70.2 73.7 0.7pp -0.2pp -0.2pp
Cloud gross margin - IaaS2) (in %) 34.2 35.3 34.8 32.5 33.5 1.6pp 1.8pp 1.4pp
Cloud gross margin (in %) 67.2 69.6 69.6 66.3 69.5 0.9pp 0.2pp 0.1pp

1) Software as a Service/Platform as a Service

2)Infrastructure as a Service

3)Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS numbers of the previous year's respective period.

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 25
(J) Revenue by Region (IFRS and Non-IFRS)
(J.1) Revenue by Region (IFRS and Non-IFRS) - Quarter
€ millions Q3 2021 Q3 2020 ∆ in %
IFRS Adj. Non-IFRS

Currency

Impact

Non-IFRS

Constant

Currency

IFRS Adj. Non-IFRS IFRS

Non-

IFRS

Non-IFRS

Constant

Currency1)

Cloud Revenue by Region
EMEA 850 0 850 -7 843 659 0 659 29 29 28
Americas 1,228 0 1,228 3 1,231 1,076 0 1,077 14 14 14
APJ 308 0 308 3 310 249 0 249 23 23 25
Cloud revenue 2,386 0 2,386 -1 2,384 1,984 0 1,984 20 20 20
Cloud and Software Revenue by Region
EMEA 2,642 0 2,642 -17 2,625 2,451 0 2,451 8 8 7
Americas 2,338 0 2,338 5 2,343 2,214 0 2,214 6 6 6
APJ 930 0 930 3 933 879 0 879 6 6 6
Cloud and software revenue 5,910 0 5,910 -9 5,901 5,544 0 5,544 7 7 6
Total Revenue by Region
Germany 1,087 0 1,087 0 1,087 952 0 952 14 14 14
Rest of EMEA 1,956 0 1,956 -20 1,936 1,908 0 1,908 3 3 1
Total EMEA 3,043 0 3,043 -20 3,024 2,860 0 2,860 6 6 6
United States 2,224 0 2,224 16 2,240 2,167 0 2,168 3 3 3
Rest of Americas 518 0 518 -10 508 494 0 494 5 5 3
Total Americas 2,742 0 2,742 6 2,748 2,661 0 2,662 3 3 3
Japan 324 0 324 14 338 317 0 317 2 2 7
Rest of APJ 735 0 735 -10 725 696 0 696 6 6 4
Total APJ 1,059 0 1,059 4 1,063 1,013 0 1,013 5 5 5
Total revenue 6,845 0 6,845 -10 6,834 6,535 0 6,535 5 5 5

1) Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS numbers of the previous year's respective period.

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 26

(J.2) Revenue by Region (IFRS and Non-IFRS) - Year-to-Date

€ millions Q1-Q3 2021 Q1-Q3 2020 ∆ in %
IFRS Adj. Non-IFRS

Currency

Impact

Non-IFRS
Constant

Currency

IFRS Adj. Non-IFRS IFRS

Non-

IFRS

Non-IFRS
Constant

Currency1)

Cloud Revenue by Region
EMEA 2,397 0 2,397 22 2,420 1,936 0 1,936 24 24 25
Americas 3,519 0 3,519 205 3,723 3,352 2 3,354 5 5 11
APJ 890 0 890 26 917 751 0 751 18 18 22
Cloud revenue 6,806 0 6,806 253 7,060 6,039 2 6,041 13 13 17
Cloud and Software Revenue by Region
EMEA 7,692 0 7,692 49 7,740 7,291 0 7,291 5 5 6
Americas 6,674 0 6,674 386 7,061 6,759 2 6,761 -1 -1 4
APJ 2,722 0 2,722 79 2,801 2,599 0 2,599 5 5 8
Cloud and software revenue 17,088 0 17,088 514 17,602 16,649 2 16,651 3 3 6
Total Revenue by Region
Germany 3,044 0 3,044 3 3,047 2,798 0 2,798 9 9 9
Rest of EMEA 5,854 0 5,854 52 5,906 5,770 0 5,770 1 1 2
Total EMEA 8,898 0 8,898 54 8,952 8,568 0 8,568 4 4 4
United States 6,390 0 6,390 393 6,783 6,744 2 6,746 -5 -5 1
Rest of Americas 1,492 0 1,492 63 1,555 1,477 0 1,477 1 1 5
Total Americas 7,882 0 7,882 456 8,338 8,221 2 8,223 -4 -4 1
Japan 952 0 952 70 1,022 959 0 959 -1 -1 7
Rest of APJ 2,129 0 2,129 19 2,149 2,052 0 2,052 4 4 5
Total APJ 3,081 0 3,081 90 3,171 3,011 0 3,011 2 2 5
Total revenue 19,861 0 19,861 600 20,461 19,800 2 19,801 0 0 3

1) Constant-currency period-over-period changes are calculated by comparing the current year's non-IFRS constant-currency numbers with the non-IFRS number of the previous year's respective period.

Due to rounding, numbers may not add up precisely.

SAP Quarterly Statement Q3 2021 27

(K) Employees by Region and Functional Areas

Full-time equivalents 9/30/2021 9/30/2020
EMEA Americas APJ Total EMEA Americas APJ Total
Cloud and software 6,037 4,536 5,154 15,726 6,241 4,496 5,469 16,205
Services 8,138 5,582 6,038 19,758 8,119 6,013 5,869 20,001
Research and development 14,769 6,103 10,330 31,202 13,176 6,115 9,664 28,955
Sales and marketing 10,852 11,047 5,149 27,048 10,303 10,501 5,028 25,832
General and administration 3,310 2,130 1,158 6,598 3,165 2,149 1,225 6,538
Infrastructure 2,590 1,289 805 4,683 2,187 1,060 671 3,918
SAP Group (9/30) 45,696 30,685 28,634 105,015 43,190 30,334 27,925 101,450
Thereof acquisitions1) 390 63 45 498 0 0 0 0
SAP Group (nine months' end average) 45,006 30,422 28,187 103,616 43,169 30,285 27,801 101,255
1) Acquisitions closed between January 1 and September 30of the respective year
SAP Quarterly Statement Q3 2021 28

Other Disclosures

(L) Financial Income, Net

Finance income mainly consists of gains from disposals and fair value adjustments of equity securities totaling €704 million in the third quarter of 2021 (Q3/2020: €715 million) and €2,219 million in the first nine months of 2021 (Q1-Q3/2020: €1,048 million).

Finance cost were primarily impacted by losses from disposals and fair value adjustments of equity securities totaling €171 million in the third quarter of 2021 (Q3/2020: €44 million) and €399 million in the first nine months of 2021 (Q1-Q3/2020: €203 million).

For more information about Financial Income, Net, see the Notes to the 2021 Consolidated Half-Year Financial Statements, Note (C.3).

(M) Business Combinations and Divestments
(M.1) Business Combinations

Signavio GmbH

In January 2021, SAP announced it had entered into an agreement to acquire Signavio GmbH (Berlin, Germany) ("Signavio"), a leader in the enterprise business process intelligence and process management space. The purchase price was €949 million. The transaction closed on March 5th, following satisfaction of regulatory and other approvals; the operating results and assets and liabilities are reflected in our consolidated financial statements starting on that date (the initial accounting for the Signavio acquisition is still incomplete, thus the amounts recorded for some assets and liabilities are regarded provisional as of September 30, 2021).

For more information about Business Combinations, see the Notes to the 2021 Consolidated Half-Year Financial Statements, Note (D.1).

Clarabridge Inc.

On October 1, 2021 (after receipt of required regulatory approvals and satisfaction or waiver of other customary closing conditions), Qualtrics completed its previously announced acquisition of Clarabridge, Inc. ("Clarabridge"), a customer experience management software company headquartered in Reston, Virginia, USA, pursuant to an Agreement and Plan of Reorganization and Merger. The number of Qualtrics class A common stock issued to the sellers was fixed based on a valuation of US$1.125 billion (subject to certain adjustments) - the assumed Qualtrics share price was US$37.33. The consideration transferred will be calculated based on the acquisition date fair value of the common stock. Pursuant to joinder and lockup agreements signed by Clarabridge's stockholders, the sale of the Qualtrics shares by the Clarabridge stockholders is subject to certain restrictions. The issuance of shares for this transaction will further dilute SAP's ownership in Qualtrics to approximately 78%.

In addition, pursuant to the terms of the Merger Agreement, Qualtrics has (1) assumed, amended and restated Clarabridge stock plans, and (2) converted the assumed options to purchase shares of Clarabridge stock outstanding into corresponding Qualtrics options. Qualtrics will grant equity incentive awards to certain continuing employees of Clarabridge and its subsidiaries under their own Qualtrics equity plan at Qualtrics' sole discretion.

Due to the timing of the close of the Clarabridge acquisition, the initial accounting for the business combination is incomplete and a preliminary allocation of purchase consideration cannot be estimated.

(M.2) Divestments

As a result of the close of the transaction in September (following satisfaction of all closing conditions including regulatory approvals), SAP and investment company Dediq GmbH ("Dediq") now jointly own the new "SAP Fioneer" entity (with SAP owning a minority share). SAP and SAP Fioneer have executed transition service and go-to-market agreements, among others. The disposal gain relating to the transfer of the business (predominantly IP and employees) was recorded in SAP's "Other operating income/expense, net" (€77 million for both IFRS and non-IFRS).

(N) Qualtrics Initial Public Offering (IPO)

On January 28, 2021, Qualtrics International Inc. successfully issued 12% of its shares on the Nasdaq Stock Market (NASDAQ). The IPO related cash inflow amounted to €1,847 million and the initial value of non-controlling interests in net assets was €909 million.

(O) Share Based Payments

In the first nine months of 2021, 73.0 million equity-settled Qualtrics RSU (Retention Share Units) awards were granted to encourage and enable Qualtrics executives and employees to acquire an ownership interest in Qualtrics.

Upon completion of a voluntary exchange offer for eligible Qualtrics employees in conjunction with the IPO on January 28, 2021, 5.4 million of Qualtrics rights and 1.3 million SAP RSU awards were exchanged into 12.8 million Qualtrics RSU awards. The terms and conditions of the

SAP Quarterly Statement Q3 2021 29

voluntary exchange offer, including the exchange ratio, were designed to preserve the intrinsic value of the Qualtrics rights and SAP RSUs that were tendered. The modification date fair value of the Qualtrics RSU awards was US$30.00.

(P) Financial Liabilities

In March 2021, SAP drew two short-term bank loans of €950 million and €500 million with tenors of one year. The loans can be repaid flexibly over time and bear interest at the Euribor reference rate plus 0.08% and 0.05%, respectively. In the same month, we repaid €500 million in Eurobonds. In June 2021, we repaid the outstanding €1,250 million of a term loan drawn in 2019 for the acquisition of Qualtrics. As at June 30, 2021, we had issued €1,080 million under our Commercial Paper (CP) program with short-term maturities, of which € 740 million were repaid during the third quarter of 2021. Additionally, as at September 30, 2021, we had issued further EUR 590 million under our Commercial Papers (CP) program with short-term maturities.

(Q) Change in non-IFRS revenue measures

In the second quarter of 2021 and effective for the full year 2021, we changed our non-IFRS definition. We no longer adjust our IFRS revenue measures by including the full amount of recurring revenue that is not recognized under IFRS due to fair value accounting for the contracts in effect at the time of the respective acquisitions. The adjustment amounts were immaterial for the first nine months of 2021.

Thus, our IFRS revenue is equal to our non-IFRS revenue at actual currencies. Stated 2020 results are based on our 2020 non-IFRS definition.

The adjustment of our non-IFRS definition also impacts our operating profit (non-IFRS), profit before tax (non-IFRS), profit after tax (non-IFRS), and our non-IFRS key ratios such as operating margin, effective tax rate, and earnings per share, basic.

SAP Quarterly Statement Q3 2021 30

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SAP SE published this content on 26 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 26 October 2021 10:15:19 UTC.