Objective


We report financial operating performance under four operating segments,
including our Rent-A-Center Business segment (formerly Core U.S.), which
represents our company-owned stores and e-commerce platform through
rentacenter.com; our Preferred Lease segment (formerly Acceptance Now), which
includes our virtual, staffed, and hybrid business models; and our Mexico and
Franchising segments.
The following discussion focuses on recent developments expected to have current
and future impacts on the results of our business, trends and uncertainties
within our industry and business model that may impact our financial results,
our recent results of operations, and discussion of our liquidity and capital
resources. You should read the following discussion in conjunction with the
consolidated financial statements and notes thereto included elsewhere in this
Annual Report on Form 10-K.
Recent Developments
Acima Acquisition. On December 20, 2020, we entered into the Merger Agreement
with Radalta, LLC, a Utah limited liability company and wholly owned subsidiary
of the Company, Acima, and Aaron Allred, solely in his capacity as the
representative of the former owners of Acima, providing for the merger of
Radalta, LLC with and into Acima, with Acima surviving the Merger as a wholly
owned subsidiary of the Company. The Merger was completed on February 17, 2021.
In accordance with the Merger Agreement, we issued to the former owners of Acima
an aggregate of 10,779,923 shares of our common stock (the "Aggregate Stock
Consideration"), with a value of $51.14 per share based on the closing price of
our common stock on the date of closing, and paid to them aggregate cash
consideration of $1,273.3 million (the "Aggregate Cash Consideration"). Under
the terms of the Merger Agreement, $50 million of the Aggregate Cash
Consideration was placed into escrow at the closing of the Merger to cover
certain potential tax and regulatory indemnification obligations of the former
owners of Acima under the Merger Agreement. Although the Company currently
believes the escrow holdback amount, which serves as the sole recourse of the
Company with respect to any indemnifiable claims, will be sufficient to cover
any such potential tax and regulatory matters, there is no assurance that any
actual payments by the Company with respect to such matters will not exceed the
escrow holdback amount.
In accordance with the terms of the Merger Agreement, the portion of the
Aggregate Stock Consideration issued to former owners of Acima who are also
employees of Acima is subject to certain vesting conditions over a three year
period. The portion of the Aggregate Stock Consideration issued to non-employee
former owners of Acima is subject to the terms of an 18-month lockup agreement,
pursuant to which one-third of the aggregate shares of common stock of the
Company received by a non-employee former owner in the Merger becomes
transferable after each six month period following the closing of the Merger.
The Company entered into a Registration Rights Agreement, dated as of February
17, 2021, pursuant to which certain former owners of Acima are entitled to
registration rights in respect of the portion of the Aggregate Stock
Consideration received by them in the Merger.
In connection with the signing of the Merger Agreement, we entered into
employment agreements with certain executives of Acima, including Aaron Allred,
Chairman and Founder of Acima, which became effective upon the closing of the
Merger.
Dividends. On December 3, 2020, we announced that our board of directors
approved an increased quarterly cash dividend of $0.31 per share for the first
quarter of 2021. The dividend was paid on January 12, 2021 to our common
stockholders of record as of the close of business on December 15, 2020.
                                       35
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Trends and Uncertainties
COVID-19 Pandemic. Beginning in the latter half of March 2020, the worldwide
spread of COVID-19 caused significant disruptions to the U.S. and world
economies. On March 11, 2020, the World Health Organization declared the
COVID-19 outbreak a worldwide pandemic. On March 13, 2020, the president of the
United States declared a national state of emergency for the nation. In response
to the issuance of U.S. federal guidelines to contain the spread of COVID-19,
U.S. state and local jurisdictions implemented various containment or mitigation
measures, including temporary shelter-in-place orders and the temporary closure
of non-essential businesses.
As a result of COVID-19 and related jurisdictional ordinances implemented in the
United States beginning in the latter half of March 2020 to contain the spread
of COVID-19 or mitigate its effects, a significant number of Preferred Lease
retail partner locations were temporarily closed, resulting in the initial
closure of approximately 65% of our staffed Preferred Lease locations, which
operated within those stores. In addition, while the majority of our
Rent-A-Center Business stores remained open, due to government orders in certain
jurisdictions, beginning in mid-March 2020 we temporarily shut down operations
at a small number of stores and approximately 24% of our stores were partially
closed. Our partially closed locations operated with closed showrooms,
conducting business only through e-commerce web orders and transitioned to a
contactless curbside service model or to a ship-from-store model, to the extent
permitted by local orders. Some franchise locations and stores in our Mexico
operating segment were also temporarily closed or had restricted operations due
to COVID-19. All locations in our Rent-A-Center Business, Franchising and Mexico
operating segments and staffed Preferred Lease locations, temporarily or
partially closed at the onset of the pandemic were reopened in the second
quarter of 2020. In the latter portion of 2020 and into the first couple weeks
of 2021, the number of COVID-19 cases increased significantly and certain
governmental authorities imposed or re-imposed restrictions on certain
businesses. As of February 19, 2021, all locations in our Rent-A-Center
Business, Franchising and Mexico operating segments and staffed Preferred Lease
locations are providing full in-store services subject to local requirements for
sanitization, social distancing and capacity limitations and, in Mexico, certain
restrictions regarding hours of operation.
In response to the negative impacts to our business resulting from COVID-19, in
2020, we proactively implemented certain measures to reduce operating expenses
and cash flow uses, including implementing temporary executive pay reductions,
temporarily furloughing certain employees at our store locations and corporate
headquarters, reducing store hours in certain locations, renegotiating real
estate leases, reducing inventory purchases and capital expenditures, and, for a
brief period of time, suspending further share repurchases. In addition, we
implemented additional electronic payment methods for our Rent-A-Center Business
and Preferred Lease customers to facilitate contactless transactions. There are
no assurances we will not be subject to future government actions negatively
impacting our business as the pandemic progresses. However, while we may also be
impacted by deteriorating worldwide economic conditions, including elevated
unemployment rates throughout the United States, which could have a sustained
impact on discretionary consumer spending, the lease-to-own industry has
remained resilient because it provides credit constrained customers with a
viable option to obtain merchandise they may not otherwise be able to obtain
through other retailers offering financing options due to the tightening of
credit by traditional financing. See "Risk Factors" in Part I, Item 1A in this
Annual Report on Form 10-K for additional discussion of operational impacts to
our business and additional risks associated with COVID-19.
Results of Operations
Overview
The following briefly summarizes certain of our financial information for the
twelve months ended December 31, 2020 as compared to the twelve
months ended December 31, 2019.
During the twelve months ended December 31, 2020, consolidated revenues
increased approximately $144.3 million, primarily due to increases in same store
sales in our Rent-A-Center Business and invoice volume growth in our Preferred
Lease segment, in addition to increases in merchandise sales and royalties in
our Franchising segment. Operating profit decreased approximately $16.5 million
for the twelve months ended December 31, 2020, primarily due to our receipt
during the second quarter of 2019 of $92.5 million in settlement of litigation
relating to our termination of the merger agreement by and among Vintage Rodeo
Parent, LLC, Vintage Rodeo Acquisition, Inc. and Rent-A-Center, Inc., of which
we retained net pre-tax proceeds of approximately $80 million following payment
of all remaining costs, fees and expenses relating to the termination (the
"Vintage Settlement Proceeds"), partially offset by decreases in labor in 2020
due to previous store closures and refranchise sales in addition to temporary
furloughs in response to COVID-19.
Revenues in our Rent-A-Center Business segment increased approximately $52.2
million for the twelve months ended December 31, 2020, driven primarily by an
increase in same store sales resulting from higher merchandise sales
                                       36
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and growth in e-commerce sales. Gross profit as a percentage of revenue
increased 0.2%. Operating profit increased $97.4 million for the twelve months
ended December 31, 2020, primarily driven by decreased labor and operating
expenses.
The Preferred Lease segment revenues increased approximately $60.9 million for
the twelve months ended December 31, 2020, primarily due to the implementation
and growth of the Preferred Lease virtual solution following the acquisition of
Merchants Preferred in August 2019, despite negative impacts related to the
temporary closure of stores due to the COVID-19 pandemic. Gross profit as a
percent of revenue decreased 5.0% and operating profit decreased approximately
$25.2 million for the twelve months ended December 31, 2020 primarily due to a
higher number of early payouts, higher merchandise losses primarily due to the
COVID-19 pandemic, and investments to support the growth of the business.
The Mexico segment revenues decreased by 6.3% for the twelve
months ended December 31, 2020, driving a decrease in gross profit of 4.9%, or
$1.8 million.
Cash flow from operations was $236.5 million for the twelve
months ended December 31, 2020. We paid down $42.0 million of debt during the
year, ending the period with $159.4 million of cash and cash equivalents. In
connection with the Merger, we refinanced and incurred substantial additional
indebtedness in February 2021 as discussed in the "Liquidity and Capital
Resources-Senior Debt" and "Liquidity and Capital Resources-Senior Notes"
sections below.

                                       37
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The following table is a reference for the discussion that follows.


                                                Year Ended December 31,                                2020-2019 Change                          2019-2018 Change
(Dollar amounts in thousands)        2020                 2019                 2018                 $                   %                     $                      %
Revenues
Store
Rentals and fees                $ 2,263,091          $ 2,224,402          $ 2,244,860          $  38,689                 1.7  %       $       (20,458)                (0.9) %
Merchandise sales                   378,717              304,630              304,455             74,087                24.3  %                   175                  0.1  %
Installment sales                    68,500               70,434               69,572             (1,934)               (2.7) %                   862                  1.2  %
Other                                 3,845                4,795                9,000               (950)              (19.8) %                (4,205)               (46.7) %
Total store revenues              2,714,153            2,604,261            2,627,887            109,892                 4.2  %               (23,626)                (0.9) %

Franchise


Merchandise sales                    80,023               49,135               19,087             30,888                62.9  %                30,048                157.4  %
Royalty income and fees              20,015               16,456               13,491              3,559                21.6  %                 2,965                 22.0  %
Total revenues                    2,814,191            2,669,852            2,660,465            144,339                 5.4  %                 9,387                  0.4  %
Cost of revenues
Store
Cost of rentals and fees            655,612              634,878              621,860             20,734                 3.3  %                13,018                  2.1  %
Cost of merchandise sold            382,182              319,006              308,912             63,176                19.8  %                10,094                  3.3  %
Cost of installment sales            24,111               23,383               23,326                728                 3.1  %                    57                  0.2  %
Total cost of store revenues      1,061,905              977,267              954,098             84,638                 8.7  %                23,169                  2.4  %

Franchise cost of merchandise
sold                                 80,134               48,514               18,199             31,620                65.2  %                30,315                166.6  %
Total cost of revenues            1,142,039            1,025,781              972,297            116,258                11.3  %                53,484                  5.5  %
Gross profit                      1,672,152            1,644,071            1,688,168             28,081                 1.7  %               (44,097)                (2.6) %
Operating expenses
Store expenses
Labor                               579,125              630,096              683,422            (50,971)               (8.1) %               (53,326)                (7.8) %
Other store expenses                609,370              617,106              656,894             (7,736)               (1.3) %               (39,788)                (6.1) %
General and administrative          153,108              142,634              163,445             10,474                 7.3  %               (20,811)               (12.7) %
Depreciation, amortization and
write-down of intangibles            56,658               61,104               68,946             (4,446)               (7.3) %                (7,842)               (11.4) %

Other charges and (gains)            36,555              (60,728)              59,324             97,283               160.2  %              (120,052)              (202.4) %
Total operating expenses          1,434,816            1,390,212            1,632,031             44,604                 3.2  %              (241,819)               (14.8) %
Operating profit                    237,336              253,859               56,137            (16,523)               (6.5) %               197,722                352.2  %
Write-off of debt issuance
costs                                     -                2,168                  475             (2,168)             (100.0) %                 1,693                356.4  %
Interest, net                        14,557               27,908               41,821            (13,351)              (47.8) %               (13,913)               (33.3) %
Earnings before income taxes        222,779              223,783               13,841             (1,004)               (0.4) %               209,942              1,516.8  %
Income tax expense                   14,664               50,237                5,349            (35,573)              (70.8) %                44,888                839.2  %
Net earnings                    $   208,115          $   173,546          $     8,492          $  34,569                19.9  %       $       165,054              1,943.6  %



Comparison of the Years Ended December 31, 2020 and 2019
Store Revenue. Total store revenue increased by $109.9 million, or 4.2%, to
$2,714.2 million for the year ended December 31, 2020, from $2,604.3 million for
2019. This increase was primarily due to increases of approximately $60.9
million and $52.2 million in the Preferred Lease and Rent-A-Center Business
segments, respectively, as discussed further in the "Segment Performance"
section below.
Cost of Rentals and Fees. Cost of rentals and fees consists primarily of
depreciation of rental merchandise. Cost of rentals and fees for the year ended
December 31, 2020 increased by $20.7 million, or 3.3%, to $655.6 million, as
compared to $634.9
                                       38
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million in 2019. This increase in cost of rentals and fees was primarily
attributable to an increase of $20.1 million in the Preferred Lease segment as a
result of higher rentals and fees revenue. Cost of rentals and fees expressed as
a percentage of rentals and fees revenue increased to 29.0% for the year ended
December 31, 2020 as compared to 28.5% in 2019.
Cost of Merchandise Sold. Cost of merchandise sold represents the net book value
of rental merchandise at time of sale. Cost of merchandise sold increased by
$63.2 million, or 19.8%, to $382.2 million for the year ended December 31, 2020,
from $319.0 million in 2019, attributable to increases of $53.5 million and $9.9
million in the Preferred Lease and Rent-A-Center Business segments,
respectively, as discussed further in the "Segment Performance" section below.
The gross margin percent of merchandise sales increased to (0.9)% for the year
ended December 31, 2020, from (4.7)% in 2019.
Gross Profit. Gross profit increased by $28.1 million, or 1.7%, to $1,672.2
million for the year ended December 31, 2020, from $1,644.1 million in 2019, due
primarily to an increase of $39.5 million in the Rent-A-Center Business segment,
partially offset by a decrease of $12.7 million in the Preferred Lease segment,
as discussed further in the "Segment Performance" section below. Gross profit as
a percentage of total revenue decreased to 59.4% in 2020, as compared to 61.6%
in 2019.
Store Labor. Store labor includes all salaries and wages paid to store-level
employees and district managers' salaries, together with payroll taxes and
benefits. Store labor decreased by $51.0 million, or 8.1%, to $579.1 million for
the year ended December 31, 2020, as compared to $630.1 million in 2019,
primarily attributable to decreases of $28.9 million and $21.3 million in the
Rent-A-Center Business and Preferred Lease segments, respectively, as discussed
further in the "Segment Performance" section below. Store labor expressed as a
percentage of total store revenue was 21.3% for the year ended December 31,
2020, as compared to 24.2% in 2019.
Other Store Expenses. Other store expenses include charge-offs due to customer
stolen merchandise and occupancy, delivery, advertising, selling, insurance,
travel and other store-level operating expenses. Other store expenses decreased
by $7.7 million, or 1.3%, to $609.4 million for the year ended December 31,
2020, as compared to $617.1 million in 2019, primarily attributable to a
decrease of $33.1 million in the Rent-A-Center Business segment, partially
offset by an increase of $27.4 million in the Preferred Lease segment, as
discussed further in the "Segment Performance" section below. Other store
expenses expressed as a percentage of total store revenue were 22.5% for the
year ended December 31, 2020, compared to 23.7% in 2019.
General and Administrative Expenses. General and administrative expenses include
all corporate overhead expenses related to our headquarters such as salaries,
payroll taxes and benefits, stock-based compensation, occupancy, administrative
and other operating expenses, as well as salaries and labor costs for our
regional directors, divisional vice presidents and executive vice presidents.
General and administrative expenses increased by $10.5 million, or 7.3%, to
$153.1 million for the year ended December 31, 2020, as compared to $142.6
million in 2019. General and administrative expenses expressed as a percentage
of total revenue were 5.4% for the year ended December 31, 2020, compared to
5.3% in 2019.
Other Charges and (Gains). Other charges and (gains) increased by $97.3 million
to $36.6 million in 2020, as compared to $(60.7) million in 2019. Other charges
for the year ended December 31, 2020 primarily related to a loss on the sale of
our stores in California, expenses related to the Merger and the related
financing transactions, legal settlement and state sales tax assessment
reserves, cost savings initiatives, inventory losses resulting from damage
related to looting, employee payroll and sanitation costs in connection with
COVID-19, store closure impacts, and asset disposals, partially offset by
proceeds from the sale of a legal antitrust claim, rent abatements, and
insurance proceeds related to hurricane Maria in 2017. Other gains for the year
ended December 31, 2019 primarily related to receipt of the Vintage Settlement
Proceeds and gain recorded on the sale of our corporate headquarters, partially
offset by merger termination and other incremental legal and professional fees,
legal settlements, state sales tax audit assessments, acquisition transaction
fees, and charges related to cost savings initiatives and store closures.
Operating Profit. Operating profit decreased $16.6 million, or 6.5%, to $237.3
million for the year ended December 31, 2020, as compared to $253.9 million in
2019, primarily due to an increase in other charges and (gains) driven by the
Vintage termination settlement received in 2019 documented above, partially
offset by the increase in gross profit, as described above. Operating profit
expressed as a percentage of total revenue was 8.4% for the year ended December
31, 2020, compared to 9.5% in 2019. Excluding other charges and (gains),
operating profit was $273.9 million, or 9.7% of revenue for the year ended
December 31, 2020, compared to $193.1 million or 7.2% of revenue for the
comparable period of 2019.
Income Tax Expense. Income tax expense for the twelve months ended December 31,
2020 was $14.7 million, as compared to $50.2 million in 2019. The effective tax
rate was 6.6% for the twelve months ended December 31, 2020, compared to 22.4%
in 2019. The decrease in income tax expense for the twelve months ended December
31, 2020 compared to 2019 was primarily related to the tax benefit of net
operating loss carrybacks at a 35% tax rate as a result of changes from the
Coronavirus Aid, Relief, and Economic Security Act, enacted on March 27, 2020
(the "CARES Act") and the release of domestic and foreign tax valuation
allowances.
                                       39
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Comparison of the Years Ended December 31, 2019 and 2018
Store Revenue. Total store revenue decreased by $23.6 million, or 0.9%, to
$2,604.3 million for the year ended December 31, 2019, from $2,627.9 million for
2018. This was primarily due to a decrease of approximately $55.2 million in the
Rent-A-Center Business segment, partially offset by an increase of $26.7 million
in the Preferred Lease segment, as discussed further in the "Segment
Performance" section below.
Cost of Rentals and Fees. Cost of rentals and fees consists primarily of
depreciation of rental merchandise. Cost of rentals and fees for the year ended
December 31, 2019 increased by $13.0 million, or 2.1%, to $634.9 million, as
compared to $621.9 million in 2018. The increase in cost of rentals and fees was
primarily attributable to an increase of $31.5 million in the Preferred Lease
segment as a result of higher rentals and fees revenue, partially offset by a
decrease of $19.9 million in the Rent-A-Center Business segment. Cost of rentals
and fees expressed as a percentage of rentals and fees revenue increased to
28.5% for the year ended December 31, 2019 as compared to 27.7% in 2018.
Cost of Merchandise Sold. Cost of merchandise sold represents the net book value
of rental merchandise at time of sale. Cost of merchandise sold increased by
$10.1 million, or 3.3%, to $319.0 million for the year ended December 31, 2019,
from $308.9 million in 2018, primarily attributable to increases of $9.3 million
and $1.0 million in the Rent-A-Center Business and Preferred Lease segments,
respectively. The gross margin percent of merchandise sales decreased to (4.7)%
for the year ended December 31, 2019, from (1.5)% in 2018.
Gross Profit. Gross profit decreased by $44.1 million, or 2.6%, to $1,644.1
million for the year ended December 31, 2019, from $1,688.2 million in 2018, due
primarily to decreases of $44.7 million and $5.8 million in the Rent-A-Center
Business and Preferred Lease segments, respectively partially offset by
increases of $3.3 million and $3.1 million in the Franchising and Mexico
segments, respectively, in each case as discussed further in the "Segment
Performance" section below. Gross profit as a percentage of total revenue
decreased to 61.6% in 2019 compared to 63.5% in 2018.
Store Labor. Store labor includes all salaries and wages paid to store-level
employees and district managers' salaries, together with payroll taxes and
benefits. Store labor decreased by $53.3 million, or 7.8%, to $630.1 million for
the year ended December 31, 2019, as compared to $683.4 million in 2018,
primarily attributable to a decrease of $53.7 million in the Rent-A-Center
Business segment, driven by our cost savings initiatives and lower Rent-A-Center
Business store base (see Note N to the consolidated financial statements for
additional detail). Store labor expressed as a percentage of total store revenue
was 24.2% for the year ended December 31, 2019, as compared to 26.0% in 2018.
Other Store Expenses. Other store expenses include occupancy, charge-offs due to
customer stolen merchandise, delivery, advertising, selling, insurance, travel
and other store-level operating expenses. Other store expenses decreased by
$39.8 million, or 6.1%, to $617.1 million for the year ended December 31, 2019,
as compared to $656.9 million in 2018, primarily attributable to a decrease of
$55.1 million in the Rent-A-Center Business segment, as a result of lower
Rent-A-Center Business store base, partially offset by an increase of $13.1
million in the Preferred Lease segment, primarily related to merchandise losses.
Other store expenses expressed as a percentage of total store revenue decreased
to 23.7% for the year ended December 31, 2019, from 25.0% in 2018.
General and Administrative Expenses. General and administrative expenses include
all corporate overhead expenses related to our headquarters such as salaries,
payroll taxes and benefits, stock-based compensation, occupancy, administrative
and other operating expenses, as well as salaries and labor costs for our
regional directors, divisional vice presidents and executive vice presidents.
General and administrative expenses decreased by $20.8 million, or 12.7%, to
$142.6 million for the year ended December 31, 2019, as compared to $163.4
million in 2018, primarily as a result of our cost savings initiatives. General
and administrative expenses expressed as a percentage of total revenue decreased
to 5.3% for the year ended December 31, 2019, compared to 6.1% in 2018.
Other (Gains) and Charges. Other charges decreased by $120.0 million, or 202.4%,
to $(60.7) million in 2019, as compared to $59.3 million in 2018. Other gains
for the year ended December 31, 2019 were primarily related to receipt of the
Vintage Settlement Proceeds and gain recorded on the sale of our corporate
headquarters, partially offset by merger termination and other incremental legal
and professional fees, legal settlements, state sales tax audit assessments,
acquisition transaction fees, and charges related to cost savings initiatives
and store closures.
Operating Profit. Operating profit increased $197.8 million, or 352.2%, to
$253.9 million for the year ended December 31, 2019, as compared to $56.1
million in 2018, primarily due to an increase of $114.9 million in the Corporate
segment primarily due to the other gains discussed above, and an increase of
$88.2 million in the Rent-A-Center Business segment, as discussed further in the
"Segment Performance" section below. Operating profit expressed as a percentage
of total revenue was 9.5% for the year ended December 31, 2019, as compared to
2.1% for 2018. Excluding other charges, profit was $193.1 million or 7.2%
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of revenue for the year ended December 31, 2019, compared to $115.5 million or
4.3% of revenue for the comparable period of 2018.
Income Tax Expense. Income tax expense for the twelve months ended December 31,
2019 was $50.2 million, as compared to $5.3 million in 2018. The effective tax
rate was 22.4% for the twelve months ended December 31, 2019, compared to 38.6%
in 2018.
Segment Performance
Rent-A-Center Business segment.
                                              Year Ended December 31,                               2020-2019 Change                         2019-2018 

Change


(Dollar amounts in thousands)      2020                 2019                 2018                 $                  %                     $                     %
Revenues                      $ 1,852,641          $ 1,800,486          $ 1,855,712          $  52,155                2.9  %       $       (55,226)             (3.0) %
Gross profit                    1,294,695            1,255,153            1,299,809             39,542                3.2  %               (44,656)             (3.4) %
Operating profit                  333,379              235,964              147,787             97,415               41.3  %                88,177              59.7  %
Change in same store revenue                                                                                          9.0  %                                     4.1  %
Stores in same store revenue
calculation                                                                                                         1,676                                      1,795


Revenues. The increase in revenue for the year ended December 31, 2020 was
driven primarily by an increase in same store sales resulting from higher
merchandise sales and growth in e-commerce sales, which were positively impacted
by government stimulus and supplemental unemployment benefits issued by the
federal government in response to the COVID-19 pandemic, as compared to 2019,
partially offset by decreases in revenue due to our refranchising efforts and
the rationalization of our Rent-A-Center Business store base.
Gross Profit. Gross profit increased in 2020 primarily due to the increases in
revenue described above, partially offset by increases in the cost of rentals
and fees and cost of merchandise sold. Gross profit as a percentage of segment
revenues increased to 69.9% in 2020 from 69.7% in 2019.
Operating Profit. Operating profit as a percentage of segment revenues was 18.0%
for 2020 compared to 13.1% for 2019. The increase in operating profit for the
year ended December 31, 2020 was partially due to the increase in gross profit
described above, in addition to decreases in store labor and other store
expenses. Declines in store labor and other store expenses were driven primarily
by lower store count and a decrease in customer stolen merchandise. Charge-offs
in our Rent-A-Center Business lease-to-own stores due to customer stolen
merchandise, expressed as a percentage of Rent-A-Center Business lease-to-own
revenues, were approximately 3.0% for the year ended December 31, 2020, compared
to 3.8% in 2019. Other merchandise losses include unrepairable and missing
merchandise, and loss/damage waiver claims. Charge-offs in our Rent-A-Center
Business lease-to-own stores due to other merchandise losses, expressed as a
percentage of revenues, were approximately 1.5% for the year ended December 31,
2020, compared to 1.3% in 2019.
Preferred Lease segment.
                                           Year Ended December 31,                            2020-2019 Change                      2019-2018 Change
(Dollar amounts in thousands)     2020               2019               2018                $                  %                  $                  %
Revenues                      $ 810,151          $ 749,260          $ 722,562          $  60,891                8.1  %       $  26,698                3.7  %
Gross profit                    321,110            333,798            339,616            (12,688)              (3.8) %          (5,818)              (1.7) %
Operating profit                 57,847             83,066             93,951            (25,219)             (30.4) %         (10,885)             (11.6) %


Revenues. The increase in revenue for the year ended December 31, 2020 compared
to 2019 was primarily due to the implementation and expansion of the Preferred
Lease virtual solution following the acquisition of Merchants Preferred in
August 2019, partially offset by challenges with availability of products at
many retail partners in the second half of 2020.
Gross Profit. Gross profit decreased for the year ended December 31, 2020
compared to 2019, primarily driven by a higher number of early payouts resulting
from government stimulus and supplemental unemployment benefits issued by the
federal government in response to the COVID-19 pandemic. Gross profit as a
percentage of segment revenue decreased to 39.6% in 2020 as compared to 44.6% in
2019.
Operating Profit. Operating profit decreased by 30.4% compared to 2019,
primarily due to increases in other store expenses. The increase in other store
expenses was primarily due to higher merchandise losses, primarily related to
COVID-19, a higher mix of virtual locations, and investments to support expected
revenue growth. Charge-offs in our Preferred Lease locations due to customer
stolen merchandise, expressed as a percentage of revenues, were approximately
13.3% in 2020 as compared to
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10.7% in 2019. Other merchandise losses include unrepairable merchandise and
loss/damage waiver claims. Charge-offs in our Preferred Lease locations due to
other merchandise losses, expressed as a percentage of revenues, were
approximately 0.4% and 0.3% in 2020 and 2019, respectively.
Mexico segment.
                                          Year Ended December 31,                          2020-2019 Change                    2019-2018 Change
(Dollar amounts in thousands)    2020              2019              2018                $                  %                 $                 %
Revenues                      $ 50,583          $ 53,960          $ 49,613          $  (3,377)             (6.3) %       $  4,347               8.8  %
Gross profit                    35,665            37,488            34,364             (1,823)             (4.9) %          3,124               9.1  %
Operating profit (loss)          5,798             5,357             2,605                441               8.2  %          2,752             105.6  %
Change in same store revenue                                                                                5.2  %                              9.7  %
Stores in same store revenue
calculation                                                                                                 121                                 108


Revenues. Revenues for 2020 were negatively impacted by exchange rate
fluctuations of approximately $5.5 million, as compared to 2019. On a constant
currency basis, revenues for the year ended December 31, 2020 increased
approximately $2.1 million.
Gross Profit. Gross profit for the year ended December 31, 2020 was negatively
impacted by exchange rate fluctuations of approximately $3.9 million, as
compared to 2019. On a constant currency basis, gross profit for the year ended
December 31, 2020 increased approximately $2.1 million. Gross profit as a
percentage of segment revenues increased to 70.5% in 2020, compared to 69.5% in
2019.
Operating Profit. Operating profit for the year ended December 31, 2020 was
negatively impacted by exchange rate fluctuations of approximately $0.6 million,
compared to 2019. On a constant currency basis, operating profit for the year
ended December 31, 2020 increased approximately $1.0 million. Operating profit
as a percentage of segment revenues increased to 11.5% in 2020, compared to 9.9%
in 2019.
Franchising segment.
                                          Year Ended December 31,                           2020-2019 Change                     2019-2018 Change
(Dollar amounts in thousands)     2020              2019              2018                $                  %                 $                  %
Revenues                      $ 100,816          $ 66,146          $ 32,578          $  34,670              52.4  %       $  33,568             103.0  %
Gross profit                     20,682            17,632            14,379              3,050              17.3  %           3,253              22.6  %
Operating profit                 12,570             7,205             4,385              5,365              74.5  %           2,820              64.3  %


Revenues. Revenues increased for the year ended December 31, 2020, compared to
2019, primarily due to an increase in franchise locations as a result of
refranchising Rent-A-Center Business corporate stores, and higher inventory
purchases by our franchisees.
Gross Profit. Gross profit as a percentage of segment revenues decreased to
20.5% in 2020 from 26.7% in 2019, primarily due to changes in our revenue mix of
franchise royalties and fees and rental merchandise sales, related to the
increase in franchise locations described above.
Operating Profit. Operating profit as a percentage of segment revenues increased
to 12.5% in 2020 from 10.9% for 2019, primarily due to a decrease in operating
expenses.

Liquidity and Capital Resources
Overview. For the year ended December 31, 2020, we generated $236.5 million in
operating cash flow. We paid down $42.0 million of debt using cash generated
from operations, and used cash in the amount of $63.1 million for dividends,
$26.6 million for share repurchases, and $34.5 million for capital expenditures.
We ended the year with $159.4 million of cash and cash equivalents and
outstanding indebtedness of $197.5 million. In connection with the Merger, we
refinanced and incurred substantial additional indebtedness in February 2021 as
discussed in the "Senior Debt" and "Senior Notes" sections below.
Analysis of Cash Flow. Cash provided by operating activities increased by $21.1
million to $236.5 million in 2020 from $215.4 million in 2019. This increase was
primarily attributable to a decrease in rental merchandise purchases during the
year ended December 31, 2020, compared to the same period in 2019, receipt of
our federal tax refund of approximately $30 million, and other net changes in
operating assets and liabilities.
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Cash (used in) provided by investing activities decreased approximately $41.4
million to $(20.6) million in 2020 from $20.8 million in 2019, primarily due to
an increase in capital expenditures and lower proceeds from the sale of property
assets, offset by cash consideration paid for the acquisition of Merchants
Preferred in 2019.
Cash used in financing activities decreased by $194.9 million to $126.7 million
in 2020 from $321.6 million in 2019, primarily due to a net decrease in debt
repayments compared to debt proceeds of $261.2 million, partially offset by
increases in dividends paid of $49.4 million, and share repurchases of $25.3
million during the twelve months ended December 31, 2020.
Liquidity Requirements. Our primary liquidity requirements are for rental
merchandise purchases. Other capital requirements include expenditures for
property assets, debt service, and dividends. Our primary sources of liquidity
have been cash provided by operations.
We utilize our ABL Credit Facility for the issuance of letters of credit, as
well as to manage normal fluctuations in operational cash flow caused by the
timing of cash receipts. In that regard, we may from time to time draw funds
under the ABL Credit Facility for general corporate purposes. Amounts are drawn
as needed due to the timing of cash flows and are generally paid down as cash is
generated by our operating activities. We believe cash flow generated from
operations and availability under our ABL Credit Facility, will be sufficient to
fund our operations during the next 12 months. At February 19, 2021, we had
approximately $70.7 million in cash on hand, and $294 million available under
our ABL Credit Facility.
Deferred Taxes. Certain federal tax legislation enacted during the period 2009
to 2017 permitted bonus first-year depreciation deductions ranging from 50% to
100% of the adjusted basis of qualified property placed in service during such
years. The depreciation benefits associated with these tax acts are now
reversing. The Protecting Americans from Tax Hikes Act of 2015 ("PATH") extended
the 50% bonus depreciation to 2015 and through September 26, 2017, when it was
updated by the Tax Cuts and Jobs Act of 2017 ("Tax Act"). The Tax Act allows
100% bonus depreciation for certain property placed in service between September
27, 2017 and December 31, 2022, at which point it will begin to phase out. The
bonus depreciation provided by the Tax Act resulted in an estimated benefit of
$211 million for us in 2020. We estimate the remaining tax deferral associated
with bonus depreciation from these Acts is approximately $260 million at
December 31, 2020, of which approximately 80%, or $207 million, will reverse in
2021, and the majority of the remainder will reverse between 2022 and 2023.
Merchandise Losses. Merchandise losses consist of the following:
                                          Year Ended December 31,
(In thousands)                      2020           2019           2018

Customer stolen merchandise(1) $ 174,527 $ 158,324 $ 136,705 Other merchandise losses(2) 30,660 25,830 33,219 Total merchandise losses $ 205,187 $ 184,154 $ 169,924




(1)Includes incremental losses related to COVID-19
(2)Other merchandise losses include unrepairable and missing merchandise, and
loss/damage waiver claims.
Capital Expenditures. We make capital expenditures in order to maintain our
existing operations, acquire new capital assets in new and acquired stores and
invest in information technology. We spent $34.5 million, $21.2 million and
$28.0 million on capital expenditures in the years 2020, 2019 and 2018,
respectively.
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Acquisitions and New Location Openings. During 2020, we acquired two new
Rent-A-Center Business locations and customer accounts for an aggregate purchase
price of approximately $0.7 million in two transactions. The store locations
were closed upon acquisition and consolidated into existing store operations in
our Rent-A-Center Business segment.
The tables below summarize the location activity for the years ended December
31, 2020, 2019 and 2018.
                                                                          Year Ended December 31, 2020
                                                           Rent-A-Center
                                                             Business                    Mexico           Franchising           Total
Locations at beginning of period(1)                               1,973                    123                   372            2,468

Conversions                                                         (99)                     -                    99                -
Closed locations
Merged with existing locations                                      (28)                    (2)                    -              (30)
Sold or closed with no surviving location                            (1)                     -                    (9)             (10)
Locations at end of period(1)                                     1,845                    121                   462            2,428

Acquired locations closed and accounts merged with existing locations

                                                    2                      -                     -                2
Total approximate purchase price (in millions)           $          0.7                $     -          $          -          $   0.7

(1) Does not include locations in our Preferred Lease segment.



                                                                          Year Ended December 31, 2019
                                                           Rent-A-Center
                                                             Business                    Mexico           Franchising           Total
Locations at beginning of period(1)                               2,158                    122                   281            2,561
New location openings                                                 -                      1                     2                3

Conversions                                                         (97)                     -                    97                -
Closed locations
Merged with existing locations                                      (84)                     -                     -              (84)
Sold or closed with no surviving location                            (4)                     -                    (8)             (12)
Locations at end of period(1)                                     1,973                    123                   372            2,468

Acquired locations closed and accounts merged with existing locations

                                                    4                      -                     -                4
Total approximate purchase price (in millions)           $          0.5                $     -          $          -          $   0.5

(1) Does not include locations in our Preferred Lease segment.

Year Ended December 31, 2018


                                                        Rent-A-Center
                                                          Business                Mexico              Franchising               Total
Locations at beginning of period(1)                            2,381                          131                       225               2,737
New location openings                                              -                            -                         3                   3
Acquired locations remaining open                                  1                            -                         -                   1
Conversions                                                      (71)                           -                        71                   -
Closed locations
Merged with existing locations                                  (137)                          (8)                        -                (145)
Sold or closed with no surviving location                        (16)                          (1)                      (18)                (35)
Locations at end of period(1)                                  2,158                          122                       281               2,561

Acquired locations closed and accounts merged with existing locations

                                                 6                            -                         -                   6

Total approximate purchase price (in millions) $ 2.0


              $     -                   $     -             $   2.0


(1) Does not include locations in our Preferred Lease segment.
Senior Debt. On February 17, 2021, we entered into a credit agreement with
JPMorgan Chase Bank, N.A., as administrative agent, and lenders party thereto,
that provides for a five-year asset-based revolving credit facility with
commitments of $550 million and a letter of credit sublimit of $150 million,
which commitments may be increased, at the Company's option and
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under certain conditions, by up to an additional $125 million in the aggregate
(the "ABL Credit Facility"). Under the ABL Credit Facility, the Company may
borrow only up to the lesser of the level of the then-current borrowing base and
the aggregate amount of commitments under the ABL Credit Facility. The borrowing
base is tied to the amount of eligible installment sales accounts, inventory and
eligible rental contracts, reduced by reserves. The ABL Credit Facility bears
interest at a fluctuating rate determined by reference to the eurodollar rate
plus an applicable margin of 1.50% to 2.00%, which margin, as of February 19,
2021, was 2.125%. A commitment fee equal to 0.250% to 0.375% of the unused
portion of the ABL Credit Facility fluctuates dependent upon average utilization
for the prior month as defined by a pricing grid included in the documentation
governing the ABL Credit Facility. Loans under the ABL Credit Facility may be
borrowed, repaid and re-borrowed until February 17, 2026, at which time all
amounts borrowed must be repaid. The obligations under the ABL Credit Facility
are guaranteed by the Company and certain of its wholly owned domestic
restricted subsidiaries, subject to certain exceptions. The obligations under
the ABL Credit Facility and such guarantees are secured on a first-priority
basis by all of the Company's and the subsidiary guarantors' accounts,
inventory, deposit accounts, securities accounts, cash and cash equivalents,
rental agreements, general intangibles (other than equity interests in the
Company's subsidiaries), chattel paper, instruments, documents, letter of credit
rights, commercial tort claims related to the foregoing and other related assets
and all proceeds thereof related to the foregoing, subject to permitted liens
and certain exceptions (such assets, collectively, the "ABL Priority
Collateral") and a second-priority basis in substantially all other present and
future tangible and intangible personal property of the Company and the
subsidiary guarantors, subject to certain exceptions.
At February 19, 2021, we had outstanding borrowings of $165 million and
available commitments of $294 million under our ABL Credit Facility, net of
letters of credit.
On February 17, 2021, we also entered into a term loan credit agreement with
JPMorgan Chase Bank, N.A., as administrative agent, and lenders party thereto,
that provides for a seven-year $875 million senior secured term loan facility
(the "Term Loan Facility"). Subject in each case to certain restrictions and
conditions, the Company may add up to $500 million of incremental term loan
facilities to the Term Loan Facility or utilize incremental capacity under the
Term Loan Facility at any time by issuing or incurring incremental equivalent
term debt. Interest on borrowings under the Term Loan Facility is payable at a
fluctuating rate of interest determined by reference to the eurodollar rate plus
an applicable margin of 4.00%, subject to a 0.75% LIBOR floor. Borrowings under
the Term Loan Facility amortize in equal quarterly installments in an amount
equal to 1.000% per annum of the original aggregate principal amount thereof,
with the remaining balance due at final maturity. The Term Loan Facility is
secured by a first-priority security interest in substantially all of present
and future tangible and intangible personal property of the Company and the
subsidiary guarantors, other than the ABL Priority Collateral, and by a
second-priority security interest in the ABL Priority Collateral, subject to
certain exceptions. The obligations under the Term Loan Facility are guaranteed
by the Company and the Company's material wholly-owned domestic restricted
subsidiaries that also guarantee the ABL Credit Facility.
The Term Loan Facility was fully drawn at the closing of the Merger to fund a
portion of the Aggregate Cash Consideration payable in the Merger, repay certain
outstanding indebtedness of the Company and its subsidiaries, repay all
outstanding indebtedness of Acima and its subsidiaries and pay certain fees and
expenses incurred in connection with the Merger. A portion of such proceeds were
used to repay $197.5 million outstanding under the Company's prior term loan
facility, dated as of August 5, 2019, among the Company, JPMorgan Chase Bank,
N.A., as administrative agent, and the lenders party thereto (the "Prior Term
Loan Facility"), which Prior Term Loan Facility was terminated in connection
with such repayment. At February 19, 2021, we had outstanding borrowings of $875
million under the Term Loan Facility.
Senior Notes. On February 17, 2021, we issued $450.0 million in senior unsecured
notes due February 15, 2029, at par value, bearing interest at 6.375% (the
"Notes"), the proceeds of which were used to fund a portion of the Aggregate
Cash Consideration upon closing of the Merger to acquire Acima. Interest on the
Notes is payable in arrears on February 15 and August 15 of each year, beginning
on August 15, 2021. The Company may redeem some or all of the Notes at any time
on or after February 15, 2024 for cash at the redemption prices set forth in the
indenture governing the Notes, plus accrued and unpaid interest to, but not
including, the redemption date. Prior to February 15, 2024, the Company may
redeem up to 40% of the aggregate principal amount of the Notes with the
proceeds of certain equity offerings at a redemption price of 106.375% plus
accrued and unpaid interest to, but not including, the redemption date. In
addition, the Company may redeem some or all of the Notes prior to February 15,
2024, at a redemption price of 100% of the principal amount of the Notes plus
accrued and unpaid interest to, but not including, the redemption date, plus a
"make-whole" premium. If the Company experiences specific kinds of change of
control, it will be required to offer to purchase the Notes at a price equal to
101% of the principal amount thereof plus accrued and unpaid interest.
                                       45
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Operating Leases. We lease space for all of our Rent-A-Center Business and
Mexico stores under operating leases expiring at various times through 2027. In
addition we lease space for certain support facilities under operating leases
expiring at various times through 2032. Most of our store leases are five year
leases and contain renewal options for additional periods ranging from three to
five years at rental rates adjusted according to agreed-upon formulas. As of
December 31, 2020, our total remaining obligation for existing store lease
contracts was approximately $322.3 million.
We lease vehicles for all of our Rent-A-Center Business stores under operating
leases with lease terms expiring twelve months after the start date of the
lease. We classify these leases as short-term and have elected the short-term
lease exemption for our vehicle leases, and have therefore excluded them from
our operating lease right-of-use assets within our condensed consolidated
balance sheet. As of December 31, 2020, our total remaining minimum obligation
for existing Rent-A-Center Business vehicle lease contracts was approximately
$0.7 million.
We also lease vehicles for all of our Mexico stores which have terms expiring at
various times through 2024 with rental rates adjusted periodically for
inflation. As of December 31, 2020, our total remaining obligation for existing
Mexico vehicle lease contracts was approximately $1.0 million.
Reference Note G of our consolidated financial statements for additional
discussion of our store operating leases.
Uncertain Tax Position. As of December 31, 2020, we have recorded $22.2 million
in uncertain tax positions. Although these positions represent a potential
future cash liability to the Company, the amounts and timing of such payments
are uncertain.
Seasonality. Our revenue mix is moderately seasonal, with the first quarter of
each fiscal year generally providing higher merchandise sales than any other
quarter during a fiscal year. Generally, our customers will more frequently
exercise the early purchase option on their existing rental purchase agreements
or purchase pre-leased merchandise off the showroom floor during the first
quarter of each fiscal year, primarily due to the receipt of federal income tax
refunds. Furthermore, we tend to experience slower growth in the number of
rental purchase agreements in the third quarter of each fiscal year compared to
other quarters throughout the year.
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Critical Accounting Estimates, Uncertainties or Assessments in Our Financial
Statements
The preparation of our consolidated financial statements in conformity with
accounting principles generally accepted in the United States of America
requires us to make estimates and assumptions that affect the reported amounts
of assets and liabilities, disclosure of contingent losses and liabilities at
the date of the consolidated financial statements and the reported amounts of
revenues and expenses during the reporting period. In applying accounting
principles, we must often make individual estimates and assumptions regarding
expected outcomes or uncertainties. Our estimates, judgments and assumptions are
continually evaluated based on available information and experience. Because of
the use of estimates inherent in the financial reporting process, actual results
could differ from those estimates. We believe the following are areas where the
degree of judgment and complexity in determining amounts recorded in our
consolidated financial statements make the accounting policies critical.
If we make changes to our reserves in accordance with the policies described
below, our earnings would be impacted. Increases to our reserves would reduce
earnings and, similarly, reductions to our reserves would increase our earnings.
A pre-tax change of approximately $0.6 million in our estimates would result in
a corresponding $0.01 change in our diluted earnings per common share as of
December 31, 2020.
Self-Insurance Liabilities. We have self-insured retentions with respect to
losses under our workers' compensation, general liability, vehicle liability and
health insurance programs. We establish reserves for our liabilities associated
with these losses by obtaining forecasts for the ultimate expected losses and
estimating amounts needed to pay losses within our self-insured retentions.
We continually institute procedures to manage our loss exposure and increases in
health care costs associated with our insurance claims through our risk
management function, including a transitional duty program for injured workers,
ongoing safety and accident prevention training, and various other programs
designed to minimize losses and improve our loss experience in our store
locations. We make assumptions on our liabilities within our self-insured
retentions using actuarial loss forecasts, company-specific development factors,
general industry loss development factors, and third-party claim administrator
loss estimates which are based on known facts surrounding individual claims.
These assumptions incorporate expected increases in health care costs.
Periodically, we reevaluate our estimate of liability within our self-insured
retentions. At that time, we evaluate the adequacy of our reserves by comparing
amounts reserved on our balance sheet for anticipated losses to our updated
actuarial loss forecasts and third-party claim administrator loss estimates, and
make adjustments to our reserves as needed.
As of December 31, 2020, the amount reserved for losses within our self-insured
retentions with respect to workers' compensation, general liability and vehicle
liability insurance was $88.3 million, as compared to $97.3 million at
December 31, 2019. However, if any of the factors that contribute to the overall
cost of insurance claims were to change, the actual amount incurred for our
self-insurance liabilities could be more or less than the amounts currently
reserved.
Rental Merchandise. Rental merchandise is carried at cost, net of accumulated
depreciation. Depreciation for merchandise is generally provided using the
income forecasting method, which is intended to match as closely as practicable
the recognition of depreciation expense with the consumption of the rental
merchandise, and assumes no salvage value. The consumption of rental merchandise
occurs during periods of rental and directly coincides with the receipt of
rental revenue over the rental purchase agreement period. Under the income
forecasting method, merchandise held for rent is not depreciated and merchandise
on rent is depreciated in the proportion of rents received to total rents
provided in the rental contract, which is an activity-based method similar to
the units of production method. We depreciate merchandise (including computers
and tablets) that is held for rent for at least 180 consecutive days using the
straight-line method over a period generally not to exceed 18 months. Beginning
in 2016, smartphones are depreciated over an 18-month straight-line basis
beginning with the earlier of on rent or 90 consecutive days on held for rent.
Rental merchandise which is damaged and inoperable is expensed when such
impairment occurs. In addition, any minor repairs made to rental merchandise are
expensed at the time of the repair. If a customer does not return merchandise
on-rent or make a payment, the remaining book value of the rental merchandise
associated with delinquent accounts is generally charged off on or before the
90th day following the time the account became past due in the Rent-A-Center
Business and Mexico segments, and during the month following the 150th day in
the Preferred Lease segment. We maintain a reserve for these expected losses,
which estimates the merchandise losses incurred but not yet identified by
management as of the end of the accounting period based on a combination of
historical write-offs and expected future losses. As of December 31, 2020 and
2019, the reserve for merchandise losses was $58.1 million and $55.2 million,
respectively.
Income Taxes. Our annual tax rate is affected by many factors, including the mix
of our earnings, legislation and acquisitions, and is based on our income,
statutory tax rates and tax planning opportunities available to us in the
jurisdictions in which we operate. Tax laws are complex and subject to differing
interpretations between the taxpayer and the taxing authorities. Significant
judgment is required in determining our tax expense, evaluating our tax
positions and evaluating uncertainties. Deferred income tax assets represent
amounts available to reduce income taxes payable in future years. Such assets
arise
                                       47
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because of temporary differences between the financial reporting and tax bases
of assets and liabilities, as well as from net operating loss and tax credit
carryforwards. We evaluate the recoverability of these future tax deductions and
credits by assessing the future expected taxable income from all sources,
including reversal of taxable temporary differences, forecasted operating
earnings and available tax planning strategies. These sources of income rely
heavily on estimates. We use our historical experience and our short- and
long-range business forecasts to provide insight and assist us in determining
recoverability. We recognize the financial statement benefit of a tax position
only after determining that the relevant tax authority would more likely than
not sustain the position following an audit. For tax positions meeting the
more-likely-than not threshold, the amount recognized in the financial
statements is the largest benefit that has a greater than 50 percent likelihood
of being realized upon the ultimate settlement with the relevant tax authority.
A number of years may elapse before a particular matter, for which we have
recorded a liability, is audited and effectively settled. We review our tax
positions quarterly and adjust our liability for unrecognized tax benefits in
the period in which we determine the issue is effectively settled with the tax
authorities, the statute of limitations expires for the relevant taxing
authority to examine the tax position, or when more information becomes
available.
Valuation of Goodwill. We perform an assessment of goodwill for impairment at
the reporting unit level annually on October 1, or between annual tests, if an
event occurs or circumstances change that would more likely than not reduce the
fair value of a reporting unit below its carrying amount. Factors which could
necessitate an interim impairment assessment include, but are not limited to, a
sustained decline in our market capitalization, prolonged negative industry or
economic trends and significant underperformance relative to historical or
projected future operating results.
Based on our assessment, if the fair value of the reporting unit exceeds its
carrying value, then the goodwill is not deemed impaired. If the carrying value
of the reporting unit exceeds fair value, goodwill is deemed impaired and the
impairment is measured as the difference between the carrying value and the fair
value of the respective reporting unit. As an alternative to performing a
quantitative assessment to measure the fair value of the relevant unit, the
Company may perform a qualitative assessment for impairment if it believes it is
not more likely than not that the carrying value of the net assets of the
reporting unit exceeds its fair value.
Our reporting units are our reportable operating segments identified in Note T
to the consolidated financial statements. Determining the fair value of a
reporting unit is judgmental in nature and involves the use of significant
estimates and assumptions that we believe are reasonable but inherently
uncertain, and actual results may differ from those estimates. These estimates
and assumptions include, but are not limited to, future cash flows based on
revenue growth rates and operating margins, and future economic and market
conditions approximated by a discount rate derived from our weighted average
cost of capital. Factors that could affect our ability to achieve the expected
growth rates or operating margins include, but are not limited to, the general
strength of the economy and other economic conditions that affect consumer
preferences and spending and factors that affect the disposable income of our
current and potential customers. Factors that could affect our weighted average
cost of capital include changes in interest rates and changes in our effective
tax rate.
During the period from our 2019 goodwill impairment assessment through the third
quarter 2020, we periodically analyzed whether any indicators of impairment had
occurred, including by comparing the estimated fair value of the Company, as
determined based on our consolidated stock price, to its net book value. As the
estimated fair value of the company was higher than its net book value during
each of these periods, no additional testing was deemed necessary.
We completed a qualitative assessment for impairment of goodwill as of October
1, 2020, concluding it was not more likely than not that the carrying value of
net assets of our reporting units exceeded their fair value.
At December 31, 2020 and 2019, the amount of goodwill allocated to the
Rent-A-Center Business and Preferred Lease segments was $1.5 million and $68.7
million, respectively.
Based on an assessment of our accounting policies and the underlying judgments
and uncertainties affecting the application of those policies, we believe our
consolidated financial statements fairly present in all material respects the
financial condition, results of operations and cash flows of our company as of,
and for, the periods presented in this Annual Report on Form 10-K. However, we
do not suggest that other general risk factors, such as those discussed
elsewhere in this report as well as changes in our growth objectives or
performance of new or acquired locations, could not adversely impact our
consolidated financial position, results of operations and cash flows in future
periods.
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Recently Issued Accounting Pronouncements
In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740):
Simplifying the Accounting for Income Taxes, which is intended to simplify
various aspects related to accounting for income taxes. The standard removes
certain exceptions to the general principles in Topic 740 and also clarifies and
amends existing guidance to improve consistent application. The adoption of ASU
2019-12 will be required for us beginning January 1, 2021. We do not believe
this ASU will have a material impact on our financial statements upon adoption.
From time to time, new accounting pronouncements are issued by the FASB or other
standards setting bodies that we adopt as of the specified effective date.
Unless otherwise discussed, we believe the impact of any other recently issued
standards that are not yet effective are either not applicable to us at this
time or will not have a material impact on our consolidated financial statements
upon adoption.
Please reference Note A for discussion of recently adopted accounting
pronouncements, and the impacts of adoption to our consolidated financial
statements.
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