RBI's CRO Hannes Mösenbacher accepted the award on behalf of the project team during a virtual awards ceremony. In his speech, he emphasized the enormous meaning of the award, given by renowned parties, as it is one more confirmation that RBI is on the right path toachieving our mission of becoming the most recommended financial services group in the CEE region.
The digital advisor Nicole embodies - in a nutshell - how we transform continuous innovation into superior customer experience. And Nicole is a shining example of how a bank like RBI can use the internal creativity, teamwork and knowledge of its people to create innovative and customer-centric solutions.
In 2019, "Nicole" was invented by Christian Schwarz, Mihaela-Daniela Morariu, Ani Hoxha and Vitold Sanotskyy during RBI's group-wide intrapreneurship program Innovation Garden.
Nicole is an AI-driven digital advisor that helps people to manage their money by showing how others are doing it.
While there are plenty of Personal Finance Management (PFM) solutions on the market, Nicole is the first and only one in the CEE region to provide the users benchmarks by showing them how people just like them are managing their money. This allows users not only to understand their personal finances, but also learn from others in similar situations. The solution enables them to improve their money management and plan a stable and sustainable financial future.
To see the post-visibility, to be able to distinguish, to belong to the service provider. Under "Individual settings" you can see broader and more personal information.
Raiffeisen Bank International AG published this content on 23 November 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 23 November 2021 14:49:04 UTC.