11 Nov 2020
Guinness's recall of first batch of alcohol-free stout is unfortunate but not insurmountable
Posted in Consumer

Following today's news (Wednesday 11 November) that Guinnesshas recalled its new alcohol-freestoutover fears ofmicrobiological contamination;

Ryan Whittaker, Consumer Analyst at GlobalData, a leading data and analytics company, offers his view:

'A product recallciting microbiological contamination in the current climate isprobably one ofthe worst starts a new product launch can have, especially as consumers have been deeply invested in health and wellbeing trends during the pandemic. Even though the products were notcontaminated with COVID-19, even the smallest bad press stating 'microbiological contamination' may make consumers extremely nervous right now and bring along bad connotations for the future.

'A survey by GlobalData* found that 17% ofUK consumers described themselves as 'extremely concerned' about their health. While this, in itself, ishigh, this number shot up to 26% for UK millennials -the main consumers ofalcohol-freebeer- with a further 37% describing themselves as 'quite concerned'. The survey also found that a staggering 58% ofUK millennials said that how a product affects their health or wellbeing always or often influences their product choice.

'One saving grace for the brand isthat alcohol-freeand low-ABV beers are expected to do well during the pandemic, as the category isoften perceived as healthier. While it islikely that this setback for Guinnesswill harm the new product in the short term, the approach to Christmas may also convince many consumers to give it another try.'

* Survey published on 9 November, surveying 5,820 people in 11 countries

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GlobalData plc published this content on 11 November 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 11 November 2020 18:08:07 UTC