The following Management's Discussion and Analysis ("MD&A") covers: (i) the
results of operations for the three and nine months ended September 30, 2021 and
2020 and (ii) the financial condition as of September 30, 2021. You should read
the following discussion and analysis in conjunction with the audited
consolidated financial statements (the "Audited Consolidated Financial
Statements") and related notes for the fiscal year ended December 31, 2020,
included in the Company's Annual Report on Form 10-K and with the unaudited
condensed consolidated financial statements (the "Unaudited Condensed
Consolidated Financial Statements") and related notes appearing elsewhere
herein. This MD&A contains forward-looking statements that involve risks and
uncertainties. Our actual results may differ from those indicated in the
forward-looking statements. See "Forward-Looking Statements" for a discussion of
the risks, uncertainties and assumptions associated with these statements.

Except as otherwise indicated or unless the context otherwise requires, (a) the
terms "EVERTEC," "we," "us," "our," "our Company" and "the Company" refer to
EVERTEC, Inc. and its subsidiaries on a consolidated basis, (b) the term
"Holdings" refers to EVERTEC Intermediate Holdings, LLC, but not any of its
subsidiaries and (c) the term "EVERTEC Group" refers to EVERTEC Group, LLC and
its predecessor entities and their subsidiaries on a consolidated basis. EVERTEC
Inc.'s subsidiaries include Holdings, EVERTEC Group, EVERTEC Dominicana, SAS,
Evertec Chile Holdings SpA (formerly known as Tecnopago SpA), Evertec Chile SpA
(formerly known as EFT Group SpA), Evertec Chile Global SpA (formerly known as
EFT Global Services SpA), Evertec Chile Servicios Profesionales SpA (formerly
known as EFT Servicios Profesionales SpA), EFT Group S.A., Tecnopago España SL,
Paytrue S.A., Caleidon, S.A., Evertec Brasil Solutions Informática Ltda.
(formerly known as Paytrue Solutions Informática Ltda.), EVERTEC Panamá, S.A.,
EVERTEC Costa Rica, S.A. ("EVERTEC CR"), EVERTEC Guatemala, S.A., Evertec
Colombia, SAS (formerly known as Processa, SAS), EVERTEC USA, LLC, Evertec
Placetopay, S.A.S. (formerly known as EGM Ingeniería sin Fronteras, S.A.S.)
("Place to Pay") and EVERTEC México Servicios de Procesamiento, S.A. de C.V.
Neither EVERTEC nor Holdings conducts any operations other than with respect to
its indirect or direct ownership of EVERTEC Group.
Executive Summary

EVERTEC is a leading full-service transaction-processing business in Puerto
Rico, the Caribbean and Latin America, providing a broad range of merchant
acquiring, payment services and business process management services. According
to the August 2020 Nilson Report, we are one of the largest merchant acquirers
in Latin America based on total number of transactions and we believe we are the
largest merchant acquirer in the Caribbean and Central America. We serve 26
countries out of 11 offices, including our headquarters in Puerto Rico. We own
and operate the ATH network, one of the leading personal identification number
("PIN") debit networks in Latin America. We manage a system of electronic
payment networks and offer a comprehensive suite of services for core banking,
cash processing, and fulfillment in Puerto Rico, that process approximately
three billion transactions annually. Additionally we offer technology
outsourcing in all the regions we serve. We serve a diversified customer base of
leading financial institutions, merchants, corporations and government agencies
with "mission-critical" technology solutions that enable them to issue, process
and accept transactions securely. We believe our business is well-positioned to
continue to expand across the fast-growing Latin American region.

We are differentiated, in part, by our diversified business model, which enables
us to provide our varied customer base with a broad range of
transaction-processing services from a single source across numerous channels
and geographic markets. We believe this capability provides several competitive
advantages that will enable us to continue to penetrate our existing customer
base with complementary new services, win new customers, develop new sales
channels and enter new markets. We believe these competitive advantages include:

•Our ability to provide competitive products;
•Our ability to provide in one package a range of services that traditionally
had to be sourced from different vendors;
•Our ability to serve customers with disparate operations across several
geographies with technology solutions that enable them to manage their business
as one enterprise; and
•Our ability to capture and analyze data across the transaction-processing value
chain and use that data to provide value-added services that are differentiated
from those offered by pure-play vendors that serve only one portion of the
transaction-processing value chain (such as only merchant acquiring or payment
services).

Our broad suite of services spans the entire transaction-processing value chain
and includes a range of front-end customer-facing solutions such as the
electronic capture and authorization of transactions at the point-of-sale, as
well as back-end support services such as the clearing and settlement of
transactions and account reconciliation for card issuers. These include: (i)
merchant acquiring services, which enable point of sales ("POS") and e-commerce
merchants to accept and process electronic
                                       22
--------------------------------------------------------------------------------

methods of payment such as debit, credit, prepaid and electronic benefit
transfer ("EBT") cards; (ii) payment processing services, which enable financial
institutions and other issuers to manage, support and facilitate the processing
of credit, debit, prepaid, automated teller machines ("ATM") and EBT card
programs; and (iii) business process management solutions, which provide
"mission-critical" technology solutions such as core bank processing, as well as
IT outsourcing and cash management services to financial institutions,
corporations and governments. We provide these services through scalable,
end-to-end technology platforms that we manage and operate in-house and that
generate significant operating efficiencies that enable us to maximize
profitability.

We sell and distribute our services primarily through a proprietary direct sales
force with established customer relationships. We continue to pursue joint
ventures and merchant acquiring alliances. We benefit from an attractive
business model, the hallmarks of which are recurring revenue, scalability,
significant operating margins and moderate capital expenditure requirements. Our
revenue is predominantly recurring in nature because of the mission-critical and
embedded nature of the services we provide. In addition, we generally negotiate
multi-year contracts with our customers. We believe our business model should
enable us to continue to grow our business organically in the primary markets we
serve without significant incremental capital expenditures.

Relationship with Popular



On September 30, 2010, EVERTEC Group entered into a 15-year Master Services
Agreement ("MSA"), and several related agreements with Popular. Under the terms
of the MSA, Popular agreed to use EVERTEC services on an ongoing exclusive basis
for the duration of the agreement. Additionally, Popular granted us a right of
first refusal on the development of certain new financial technology products
and services for the duration of the MSA.

Factors and Trends Affecting the Results of Our Operations



The ongoing migration from cash and paper methods of payment to electronic
payments continues to benefit the transaction-processing industry globally. We
believe that the penetration of electronic payments in the markets in which we
operate is significantly lower relative to the U.S. market, and that this
ongoing shift will continue to generate substantial growth opportunities for our
business. For example, the adoption of banking products, including electronic
payments, in the Latin American and Caribbean regions is lower relative to the
mature U.S. and European markets. We believe that the unbanked and underbanked
population in our markets will continue to shrink, and therefore drive
incremental penetration and growth of electronic payments in Puerto Rico and
other Latin American regions. We also benefit from the trend of financial
institutions and government agencies outsourcing technology systems and
processes. Many medium- and small-size institutions in the Latin American
markets in which we operate have outdated computer systems and updating these IT
legacy systems is financially and logistically challenging, which presents a
business opportunity for us.

Finally, our financial condition and results of operations are, in part, dependent on the economic and general conditions of the geographies in which we operate.



Results of Operations

Comparison of the three months ended September 30, 2021 and 2020



                                            Three months ended September 30,
In thousands                                    2021                2020                            Variance

Revenues                                    $  145,883          $ 136,507                $   9,376                  7  %
Operating costs and expenses
Cost of revenues, exclusive of depreciation
and amortization                                62,995             57,854                    5,141                  9  %
Selling, general and administrative
expenses                                        17,126             16,682                      444                  3  %
Depreciation and amortization                   18,745             18,127                      618                  3  %
Total operating costs and expenses              98,866             92,663                    6,203                  7  %
Income from operations                      $   47,017          $  43,844                $   3,173                  7  %



                                       23

--------------------------------------------------------------------------------

Revenues



Total revenues for the three months ended September 30, 2021 increased by $9.4
million or 7% to $145.9 million when compared to the prior year quarter,
primarily driven by transactional revenue growth in Puerto Rico as we continue
to benefit from federal stimulus, and increased revenue from ATH Movil and ATH
Movil Business. Revenue growth in Latin America is driven mainly by client
implementations in the beginning of the current year, organic growth from
existing customers and the continued expansion of Place to Pay. Prior year
revenue includes $4.4 million recognized in connection with one-time services
provided to the Puerto Rico Department of Education.

Cost of Revenues



Cost of revenues for the three months ended September 30, 2021 amounted to $63.0
million, an increase of $5.1 million or 9% when compared to the same period in
the prior year. The increase during the three months was primarily driven by an
increase in personnel costs, higher professional fees, and an increase in
technology services.

Selling, General and Administrative



Selling, general and administrative expenses for the three months ended
September 30, 2021 increased by $0.4 million or 3% when compared to the same
period in the prior year. The increase is primarily driven by an increase in
personnel costs, partially offset by a decrease on professional services.

Depreciation and Amortization



Depreciation and amortization expense for the three months ended September 30,
2021 amounted to $18.7 million, an increase of $0.6 million or 3% when compared
to the same period in the prior year. Increased expense during the three months
is driven by software amortization due to key projects that went into production
as well as increased capital expenditures.

Non-Operating Expenses
                                               Three months ended September 30,
In thousands                                    2021                   2020                               Variance

Interest income                          $            504          $      429                $       75                   17  %
Interest expense                                   (5,684)             (5,867)                      183                    3  %
Earnings of equity method investment                  411                 202                       209                  103  %
Other income, net                                     146               2,486                    (2,340)                 (94) %
Total non-operating expenses             $         (4,623)         $   (2,750)               $   (1,873)                 (68) %



Non-operating expenses for the three months ended September 30, 2021 increased
by $1.9 million to $4.6 million when compared to the same period in the prior
year. The increase is related to a $2.3 million decrease in other income as the
prior year includes the favorable impact of foreign currency exchange on
remeasurement of assets and liabilities denominated in US dollars.

Income Tax Expense
                                 Three months ended September 30,
   In thousands                         2021                       2020                   Variance
   Income tax expense   $           7,134                        $ 6,513            $    621        10  %



Income tax expense for the three months ended September 30, 2021 amounted to
$7.1 million, an increase of $0.6 million when compared to the same period in
the prior year. The effective tax rate for the period was 16.8%, compared with
15.8% in the 2020 period. The increase in the effective tax rate primarily
reflects the impact of certain discrete items in the Company's Latin America
operations.


                                       24

--------------------------------------------------------------------------------

Comparison of the nine months ended September 30, 2021 and 2020


                                            Nine months ended September 30,
In thousands                                    2021                2020                             Variance

Revenues                                    $  434,559          $ 376,386                $  58,173                  15  %
Operating costs and expenses
Cost of revenues, exclusive of depreciation
and amortization                               182,180            168,900                   13,280                   8  %
Selling, general and administrative
expenses                                        49,980             51,528                   (1,548)                 (3) %
Depreciation and amortization                   56,091             53,761                    2,330                   4  %
Total operating costs and expenses             288,251            274,189                   14,062                   5  %
Income from operations                      $  146,308          $ 102,197                $  44,111                  43  %



Revenues

Total revenues for the nine months ended September 30, 2021 increased by $58.2
million or 15% to $434.6 million when compared to the same period in the prior
year. Revenue increased across all of the Company's segments. The increase in
Puerto Rico was primarily driven by transactional revenue growth which was
positively impacted by incremental federal stimulus, increased consumer demand
and the continuous adoption of the Company's digital solutions, mainly ATH Movil
and ATH Movil Business. Latin America revenue growth was mainly driven from new
business and projects that went into production, and organic growth from
existing clients and the expansion of our payment gateway Place to Pay. Revenue
in the prior year period was impacted by COVID-19 stay-at-home orders in all of
the regions in which the Company operates.

Cost of Revenues



Cost of revenues for the nine months ended September 30, 2021 amounted to $182.2
million, an increase of $13.3 million or 8% when compared to the same period in
the prior year. The increase is primarily driven by an increase in personnel
costs, increases in technology services, higher professional services and an
increase in costs of sales.

Selling, General and Administrative



Selling, general and administrative expenses for the nine months ended September
30, 2021 decreased by $1.5 million or 3% when compared to the same period in the
prior year. The decrease is almost entirely related to a decrease in
professional services as prior year includes expenses for corporate
transactions, partially offset by an increase in personnel costs.

Depreciation and Amortization



Depreciation and amortization expense for the nine months ended September 30,
2021 amounted to $56.1 million, an increase of $2.3 million or 4% when compared
to the same period in the prior year. Increased expense during the period is
driven by the same factors explained above for the quarter.


                                       25
--------------------------------------------------------------------------------


Non-Operating Expenses
                                                Nine months ended September 30,
In thousands                                    2021                   2020                               Variance

Interest income                          $          1,343          $    1,165                $      178                   15  %
Interest expense                                  (17,248)            (18,829)                    1,581                    8  %
Earnings of equity method investment                1,307                 733                       574                   78  %
Other income, net                                   2,719               2,766                       (47)                  (2) %
Total non-operating expenses             $        (11,879)         $  (14,165)               $    2,286                   16  %



Non-operating expenses for the nine months ended September 30, 2021 decreased by
$2.3 million to $11.9 million when compared to the same period in the prior
year, primarily due to a $1.6 million decrease in interest expense as a result
of lower interest rates and a lower outstanding balance as a result of debt
repayments completed in the prior year and in the first half of 2021.

Income Tax Expense
                                 Nine months ended September 30,
        In thousands              2021                        2020                   Variance
        Income tax expense     14,474                        15,551            $ (1,077)       (7) %



Income tax expense for the nine months ended September 30, 2021 amounted to
$14.5 million, a decrease of $1.1 million when compared to the same period in
the prior year. The effective tax rate for the period was 10.8% compared with
17.7% in the 2020 period. The decrease in the effective tax rate primarily
reflects the impact from the reversal of a liability for uncertain tax positions
as a result of the expiration of the statute of limitation in the current year,
while the prior year was impacted by the revenue mix towards higher taxed
businesses.


Segment Results of Operations

The Company operates in four business segments: Payment Services - Puerto Rico & Caribbean, Payment Services - Latin America (collectively "Payment Services segments"), Merchant Acquiring, and Business Solutions.



The Payment Services - Puerto Rico & Caribbean segment revenues are comprised of
revenues related to providing access to the ATH debit network and other card
networks to financial institutions, including related services such as
authorization, processing, management and recording of ATM and point of sale
("POS") transactions, and ATM management and monitoring. The segment revenues
also include revenues from card processing services (such as credit and debit
card processing, authorization and settlement and fraud monitoring and control
to debit or credit issuers), payment processing services (such as payment and
billing products for merchants, businesses and financial institutions), ATH
Movil (person-to-person and person-to-merchant digital transactions) and EBT
(which principally consist of services to the government of Puerto Rico for the
delivery of benefits to participants). For ATH debit network and processing
services, revenues are primarily driven by the number of transactions processed.
Revenues are derived primarily from network fees, transaction switching and
processing fees, and the leasing of POS devices. For card issuer processing,
revenues are primarily dependent upon the number of cardholder accounts on file,
transactions and authorizations processed, the number of cards embossed and
other processing services. For EBT services, revenues are primarily derived from
the number of beneficiaries on file.

The Payment Services - Latin America segment revenues consist of revenues
related to providing access to the ATH network of ATMs and other card networks
to financial institutions, including related services such as authorization,
processing, management and recording of ATM and POS transactions, and ATM
management and monitoring. The segment revenues also include revenues from card
processing services (such as credit and debit card processing, authorization and
settlement and fraud monitoring and control to debit or credit issuers), payment
processing services (such as payment and billing products for merchants,
businesses and financial institutions), as well as licensed software solutions
for risk and fraud management and card
                                       26
--------------------------------------------------------------------------------

payment processing. For network and processing services, revenues are primarily
driven by the number of transactions processed. Revenues are derived primarily
from network fees, transaction switching and processing fees, and the leasing of
POS devices. For card issuer processing, revenues are primarily dependent upon
the number of cardholder accounts on file, transactions and authorizations
processed, the number of cards embossed, and other processing services.

The Merchant Acquiring segment consists of revenues from services that allow
merchants to accept electronic methods of payment. In the Merchant Acquiring
segment, revenues include a discount fee and membership fees charged to
merchants, debit network fees and rental fees from POS devices and other
equipment, net of credit card interchange and assessment fees charged by credit
cards associations (such as VISA or MasterCard) or payment networks. The
discount fee is generally a percentage of the transaction value. EVERTEC also
charges merchants for other services that are unrelated to the number of
transactions or the transaction value.

The Business Solutions segment consists of revenues from a full suite of
business process management solutions in various product areas such as core bank
processing, network hosting and management, IT professional services, business
process outsourcing, item processing, cash processing, and fulfillment. Core
bank processing and network services revenues are derived in part from a
recurrent fixed fee and from fees based on the number of accounts on file (i.e.
savings or checking accounts, loans, etc.) or computer resources utilized.
Revenues from other processing services within the Business Solutions segment
are generally volume-based and depend on factors such as the number of accounts
processed. In addition, EVERTEC is a reseller of hardware and software products
and these resale transactions are generally non-recurring.

In addition to the four operating segments described above, management
identified certain functional cost areas that operate independently and do not
constitute businesses in themselves. These areas could neither be concluded as
operating segments nor could they be combined with any other operating segments.
Therefore, these areas are aggregated and presented within the "Corporate and
Other" category in the financial statements alongside the operating segments.
The Corporate and Other category consists of corporate overhead expenses,
intersegment eliminations, certain leveraged activities and other non-operating
and miscellaneous expenses that are not included in the operating segments. The
overhead and leveraged costs relate to activities such as:

•marketing,


•corporate finance and accounting,
•human resources,
•legal,
•risk management functions,
•internal audit,
•corporate debt related costs,
•non-operating depreciation and amortization expenses generated as a result of
merger and acquisition activity,
•intersegment revenues and expenses, and
•other non-recurring fees and expenses that are not considered when management
evaluates financial performance at a segment level

The Chief Operating Decision Maker ("CODM") reviews the operating segments
separate financial information to assess performance and to allocate resources.
Management evaluates the operating results of each of its operating segments
based upon revenues and Adjusted EBITDA. Adjusted EBITDA is defined as EBITDA
further adjusted to exclude unusual items and other adjustments. Adjusted
EBITDA, as it relates to operating segments, is presented in conformity with ASC
Topic 280, Segment Reporting, given that it is reported to the CODM for purposes
of allocating resources. Segment asset disclosure is not used by the CODM as a
measure of segment performance since the segment evaluation is driven by
revenues and Adjusted EBITDA. As such, segment assets are not disclosed in the
notes to the accompanying unaudited condensed consolidated financial statements.

                                       27
--------------------------------------------------------------------------------

The following tables set forth information about the Company's operations by its four business segments for the periods indicated below.

Comparison of the three months ended September 30, 2021 and 2020

Payment Services - Puerto Rico & Caribbean


                                  Three months ended September 30,
In thousands                             2021                     2020
Revenues                                             $38,773      $33,284
Adjusted EBITDA                                       21,805       18,473
Adjusted EBITDA Margin                               56.2  %      55.5  %



Payment Services - Puerto Rico & Caribbean segment revenues for the three months
ended September 30, 2021 increased by $5.5 million to $38.8 million when
compared to the same period in the prior year, driven by increased transactional
revenue from POS transactions, an incremental $0.9 million in revenue from ATH
Movil and ATH Movil Business as consumer preference continues to shift towards
digital payment products and an increase in transaction processing and
monitoring revenue recognized for services provided to the Payment Services -
Latin America Segment. Adjusted EBITDA increased by $3.3 million to $21.8
million driven by the increase in revenues, partially offset by higher operating
expenses mainly higher technology services.

Payment Services - Latin America


                                  Three months ended September 30,
In thousands                             2021                     2020
Revenues                                             $26,792      $21,241
Adjusted EBITDA                                        9,991        9,538
Adjusted EBITDA Margin                               37.3  %      44.9  %



Payment Services - Latin America segment revenues for the three months ended
September 30, 2021 increased by $5.6 million to $26.8 million driven mainly by
revenues generated by new client implementations that went into production in
early 2021, expansion of services with existing clients and the continued
expansion of Place to Pay, partially offset by anticipated client attrition.
Adjusted EBITDA increased by $0.5 million when compared to the same period in
the prior year primarily due to the increase in revenues, partially offset by
lower non-operating income as the prior year included the favorable impact of
the remeasurement of assets and liabilities denominated in US dollar and an
increase in other operating taxes.

Merchant Acquiring
                                  Three months ended September 30,
In thousands                             2021                     2020
Revenues                                             $37,606      $30,646
Adjusted EBITDA                                       19,230       15,885
Adjusted EBITDA Margin                               51.1  %      51.8  %



Merchant Acquiring segment revenues for the three months ended September 30,
2021 increased by $7.0 million to $37.6 million primarily driven by an increase
in transactional revenue due to higher sales volume, as we continue to benefit
from the impact of COVID related federal stimulus, and revenue generated from
the expanded relationship with FirstBank. Adjusted EBITDA increased by $3.3
million driven by the increase in revenues, partially offset by an increase in
operating expenses driven by the increased transaction volume and higher
personnel costs.

                                       28
--------------------------------------------------------------------------------


Business Solutions
                                  Three months ended September 30,
In thousands                             2021                     2020
Revenues                                             $58,134      $63,018
Adjusted EBITDA                                       26,034       32,991
Adjusted EBITDA Margin                               44.8  %      52.4  %



Business Solutions segment revenues for the three months ended September 30,
2021 decreased by $4.9 million to $58.1 million mainly as a result of the
favorable impact in the prior year of a one-time contract with the Puerto Rico
Department of Education that amounted to $4.4 million. Adjusted EBITDA decreased
by $7.0 million to $26.0 million as a result of the impact of the aforementioned
contract recorded net of expenses, and higher operating expenses.

Comparison of the nine months ended September 30, 2021 and 2020

Payment Services - Puerto Rico & Caribbean


                                  Nine months ended September 30,
In thousands                             2021                    2020
Revenues                                           $113,626      $90,632
Adjusted EBITDA                                      66,228       47,823
Adjusted EBITDA Margin                              58.3  %      52.8  %



Payment Services - Puerto Rico & Caribbean segment revenues for the nine months
ended September 30, 2021 increased by $23.0 million to $113.6 million, due to an
increase in transactions when compared to the same period in the prior year
which was impacted by a decline in transaction volumes due to the impact of
COVID-19, while the current year is benefiting from incremental federal stimulus
and increased consumer demand. Revenue during the year has also benefited from
an incremental $5.1 million recognized from ATH Movil and ATH Movil Business, as
well as an increase in transaction processing and monitoring revenue recognized
for services provided to the Payment Services - Latin America Segment. Adjusted
EBITDA increased by $18.4 million to $66.2 million driven by the increase in
revenues, partially offset by higher operating expenses driven by higher
equipment expenses.

Payment Services - Latin America


                                  Nine months ended September 30,
In thousands                             2021                    2020
Revenues                                            $77,641      $62,678
Adjusted EBITDA                                      30,985       23,864
Adjusted EBITDA Margin                              39.9  %      38.1  %



Payment Services - Latin America segment revenues for the nine months ended
September 30, 2021 increased by $15.0 million to $77.6 million driven mainly by
revenues generated by new client implementations as well as expanded existing
relationships and increased volume from Place to Pay, partially offset by client
attrition. Adjusted EBITDA increased by $7.1 million when compared to the same
period in the prior year primarily due to the increase in revenues, partially
offset by an increase in fees for transaction processing and monitoring services
from the Payment Services - Puerto Rico & Caribbean segment.


                                       29
--------------------------------------------------------------------------------


Merchant Acquiring
                                  Nine months ended September 30,
In thousands                             2021                    2020
Revenues                                           $106,808      $80,531
Adjusted EBITDA                                     $55,293       40,551
Adjusted EBITDA Margin                              51.8  %      50.4  %



Merchant Acquiring segment revenues for the nine months ended September 30, 2021
increased by $26.3 million to $106.8 million as a result of an increase in
transaction volumes that benefited from the impact of federal stimulus, while
the prior year period was impacted by lower sales volume as a result of the
beginning of the COVID-19 pandemic. Adjusted EBITDA increased by $14.7 million
driven by the increase in revenues, partially offset by an increase in operating
expenses driven by the increased transaction volume.

Business Solutions
                                    Nine months ended September 30,
In thousands                             2021                      2020
Revenues                                           $179,438         $174,455
Adjusted EBITDA                                      86,287           84,459
Adjusted EBITDA Margin                              48.1  %          48.4  %



Business Solutions segment revenues for the nine months ended September 30, 2021
increased by $5.0 million to $179.4 million as a result of an increase in core
banking revenues and an increase in IT consulting services revenue, as the
Company continues to benefit from the shift to digital, partially offset by the
impact in the prior year of the aforementioned one-time Department of Education
contract. Adjusted EBITDA increased by $1.8 million to $86.3 million as a result
of the increase in revenue, partially offset by an increase in costs of sales.

Liquidity and Capital Resources



Our principal source of liquidity is cash generated from operations, and our
primary liquidity requirements are the funding of working capital needs, capital
expenditures, and acquisitions. We also have a $125.0 million Revolving
Facility, of which $119.1 million was available for borrowing as of
September 30, 2021. The Company issues letters of credit against our Revolving
Facility which reduce our availability of funds to be drawn.

As of September 30, 2021, we had cash and cash equivalents of $244.1 million, of
which $87.8 million resides in our subsidiaries located outside of Puerto Rico
for purposes of (i) funding the respective subsidiary's current business
operations and (ii) funding potential future investment outside of Puerto Rico.
We intend to indefinitely reinvest these funds outside of Puerto Rico, and based
on our liquidity forecast, we will not need to repatriate this cash to fund the
Puerto Rico operations or to meet debt-service obligations. However, if in the
future we determine that we no longer need to maintain cash balances within our
foreign subsidiaries, we may elect to distribute such cash to the Company in
Puerto Rico. Distributions from the foreign subsidiaries to Puerto Rico may be
subject to tax withholding and other tax consequences. Additionally, our credit
agreement imposes certain restrictions on the distribution of dividends from
subsidiaries.

Our primary use of cash is for operating expenses, working capital requirements, capital expenditures, debt service, acquisitions, dividend payments, share repurchases, and other transactions as opportunities present themselves.



Based on our current level of operations, we believe our cash flows from
operations and the available secured Revolving Facility will be adequate to meet
our liquidity needs for the next twelve months. However, our ability to fund
future operating expenses, dividend payments, capital expenditures, mergers and
acquisitions, and our ability to make scheduled payments of interest, to pay
principal on or refinance our indebtedness and to satisfy any other of our
present or future debt obligations will depend on our future operating
performance, which may be affected by general economic, financial and other
factors beyond our control.
                                       30
--------------------------------------------------------------------------------

                                                                         Nine months ended September 30,
(In thousands)                                                             2021                    2020

Cash provided by operating activities                               $        175,855          $    121,159
Cash used in investing activities                                            (60,305)              (36,920)
Cash used in financing activities                                            (74,077)              (50,780)

Effect of foreign exchange rate on cash, cash equivalents and restricted cash

                                                                  215                (2,384)
Increase in cash, cash equivalents and restricted cash              $       

41,688 $ 31,075





Net cash provided by operating activities for the nine months ended September
30, 2021 was $175.9 million compared to $121.2 million for the same period in
the prior year. The $54.7 million increase in cash provided by operating
activities is primarily driven by the increase in net income, an increase in
collections for accounts receivable and a decrease in cash used to pay down
accounts payable and accrued liabilities.

Net cash used in investing activities for the nine months ended September 30,
2021 was $60.3 million compared to $36.9 million for the same period in the
prior year. The $23.4 million increase is primarily attributable to the
acquisition of a $14.8 million customer relationship, an increase in additions
to software of $7.5 million, and the purchase of $3.0 million in
available-for-sale debt securities during the period.

Net cash used in financing activities for the nine months ended September 30,
2021 was $74.1 million compared to $50.8 million for the same period in the
prior year. The $23.3 million increase was mainly attributed to an increase in
cash used to repurchase common stock of $17.1 million and a $5.3 million
increase in withholding taxes paid on share-based compensation.

Capital Resources



Our principal capital expenditures are for hardware and computer software
(purchased and internally developed) and additions to property and equipment. We
invested approximately $43.4 million and $36.9 million, during the nine months
ended September 30, 2021 and 2020, respectively. In addition, in 2021, the
Company acquired a $14.8 million customer relationship as well as $3.0 million
in available-for-sale debt securities. Generally, we fund capital expenditures
with cash flow generated from operations and, if necessary, borrowings under our
Revolving Facility.

Dividend Payments

On February 18, 2021, April 22, 2021 and July 22, 2021, respectively the Board
declared quarterly cash dividends of $0.05 per share of common stock, which were
paid on March 26, 2021, June 4, 2021 and September 3, 2021, respectively, to
stockholders of record as of the close of business on March 1, 2021, May 3, 2021
and August 2, 2021, respectively.

On October 21, 2021, our Board declared a regular quarterly cash dividend of
$0.05 per share on the Company's outstanding shares of common stock. The
dividend will be paid on December 3, 2021 to stockholders of record as of the
close of business on November 1, 2021. The Board anticipates declaring this
dividend in future quarters on a regular basis; however future declarations of
dividends are subject to the Board's approval and may be adjusted as business
needs or market conditions change.

Financial Obligations

Secured Credit Facilities



On November 27, 2018, EVERTEC and EVERTEC Group, LLC ("EVERTEC Group")
(collectively, the "Borrower") entered into a credit agreement providing for the
secured credit facilities, consisting of a $220.0 million term loan A facility
that matures on November 27, 2023 (the "2023 Term A Loan"), a $325.0 million
term loan B facility that matures on November 27, 2024 (the "2024 Term B Loan"),
and a $125.0 million revolving credit facility (the "Revolving Facility") that
matures on November 27, 2023, with a syndicate of lenders and Bank of America,
N.A. ("Bank of America"), as administrative agent, collateral agent, swingline
lender and line of credit issuer (collectively the "2018 Credit Agreement").

                                       31
--------------------------------------------------------------------------------

The 2018 Credit Agreement requires mandatory repayment of outstanding principal
balances based on a percentage of excess cash flow, provided that no such
payment shall be due if the resulting amount of the excess cash flow multiplied
by the applicable percentage is less than $10 million. On March 8, 2021 and
March 5, 2020, in connection with this mandatory repayment clause, the Company
repaid $17.8 million and $17.0 million, respectively, as a result of excess cash
flow calculation performed for the years ended December 31, 2020 and 2019,
respectively.

The unpaid principal balance at September 30, 2021 of the 2023 Term A Loan and
the 2024 Term B Loan was $174.4 million and $296.7 million, respectively. The
additional borrowing capacity under our Revolving Facility at September 30, 2021
was $119.1 million. The Company issues letters of credit against the Revolving
Facility which reduce the additional borrowing capacity of the Revolving
Facility.

Notes Payable



In December 2019, EVERTEC Group entered into two non-interest bearing financing
agreements amounting to $2.4 million to purchase software and maintenance. As of
September 30, 2021 and December 31, 2020, the outstanding principal balance of
the notes payable was $0.8 million and $1.5 million, respectively. These notes
are included in accounts payable in the Company's unaudited condensed
consolidated balance sheets.

Interest Rate Swaps

As of September 30, 2021, the Company has an interest rate swap agreement, entered into in December 2018, which converts a portion of the interest rate payments on the Company's 2024 Term B Loan from variable to fixed:


   Swap Agreement              Effective date               Maturity Date              Notional Amount              Variable Rate               Fixed Rate

      2018 Swap                  April 2020                 November 2024               $250 million                1-month LIBOR                  2.89%


The Company has accounted for this agreement as a cash flow hedge.



As of September 30, 2021 and December 31, 2020, the carrying amount of the
derivative included on the Company's unaudited condensed consolidated balance
sheets was $18.1 million and $25.6 million, respectively. The fair value of this
derivative is estimated using Level 2 inputs in the fair value hierarchy on a
recurring basis. Refer to Note 8 for disclosure of losses recorded on cash flow
hedging activities.

During the three and nine months ended September 30, 2021, the Company reclassified losses of $1.8 million and $5.3 million, respectively, from accumulated other comprehensive loss into interest expense compared to $1.7 million and $3.3 million for the corresponding period in 2020. Based on current LIBOR rates, the Company expects to reclassify losses of $7.0 million from accumulated other comprehensive loss into interest expense over the next 12 months.

The cash flow hedge is considered highly effective.

Covenant Compliance

As of September 30, 2021, our secured leverage ratio was 1.47 to 1.00, as determined in accordance with the 2018 Credit Agreement. As of the date of filing of this Form 10-Q, no event has occurred that constitutes an Event of Default or Default under our 2018 Credit Agreement.

Net Income Reconciliation to EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted Earnings per common share (Non-GAAP Measures)



We define "EBITDA" as earnings before interest, taxes, depreciation and
amortization. We define "Adjusted EBITDA" as EBITDA further adjusted to exclude
unusual items and other adjustments described below. Adjusted EBITDA by segment
is reported to the chief operating decision maker for purposes of making
decisions about allocating resources to the segments and assessing their
performance. For this reason, Adjusted EBITDA, as it relates to our segments, is
presented in conformity with ASC Topic 280, Segment Reporting, and is excluded
from the definition of non-GAAP financial measures under the Securities and
Exchange Commission's Regulation G and Item 10(e) of Regulation S-K. We define
"Adjusted Net Income" as net income adjusted to exclude unusual items and other
adjustments described below. We define "Adjusted Earnings per common share" as
Adjusted Net Income divided by diluted shares outstanding.

                                       32
--------------------------------------------------------------------------------

We present EBITDA and Adjusted EBITDA because we consider them important
supplemental measures of our performance and believe they are frequently used by
securities analysts, investors and other interested parties in the evaluation of
ourselves and other companies in our industry. In addition, our presentation of
Adjusted EBITDA is substantially consistent with the equivalent measurements
that are contained in the senior secured credit facilities in testing EVERTEC
Group's compliance with covenants therein such as the secured leverage ratio. We
use Adjusted Net Income to measure our overall profitability because we believe
better reflects our comparable operating performance by excluding the impact of
the non-cash amortization and depreciation that was created as a result of the
Merger. In addition, in evaluating EBITDA, Adjusted EBITDA, Adjusted Net Income
and Adjusted Earnings per common share, you should be aware that in the future
we may incur expenses such as those excluded in calculating them. Further, our
presentation of these measures should not be construed as an inference that our
future operating results will not be affected by unusual or nonrecurring items.

Some of the limitations of EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted earnings per common share are as follows:



•they do not reflect cash outlays for capital expenditures or future contractual
commitments;
•they do not reflect changes in, or cash requirements for, working capital;
•although depreciation and amortization are non-cash charges, the assets being
depreciated and amortized will often have to be replaced in the future, and
EBITDA and Adjusted EBITDA do not reflect cash requirements for such
replacements;
•in the case of EBITDA and Adjusted EBITDA, they do not reflect interest
expense, or the cash requirements necessary to service interest, or principal
payments, on indebtedness;
•in the case of EBITDA and Adjusted EBITDA, they do not reflect income tax
expense or the cash necessary to pay income taxes; and
•other companies, including other companies in our industry, may not use EBITDA,
Adjusted EBITDA, Adjusted Net Income, and Adjusted Earnings per common share or
may calculate EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted Earnings
per common share differently than as presented in this Report, limiting their
usefulness as a comparative measure.

EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted Earnings per common
share are not measurements of liquidity or financial performance under GAAP. You
should not consider EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted
Earnings per common share as alternatives to cash flows from operating
activities or any other performance measures determined in accordance with GAAP,
as an indicator of cash flows, as a measure of liquidity or as an alternative to
operating or net income determined in accordance with GAAP.

A reconciliation of net income to EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted Earnings per common share is provided below:


                                       33
--------------------------------------------------------------------------------

                                                                                                                                          Twelve months
                                              Three months ended September 30,                 Nine months ended September 30,                ended
(In thousands, except per share                                                                                                           September 30,
information)                                     2021                    2020                    2021                    2020                  2021
Net income                                $         35,260          $     34,581          $        119,955          $     72,481          $   152,325
Income tax expense                                   7,134                 6,513                    14,474                15,551               17,925
Interest expense, net                                5,180                 5,438                    15,905                17,664               21,813
Depreciation and amortization                       18,745                18,127                    56,091                53,761               73,848
EBITDA                                              66,319                64,659                   206,425               159,457              265,911
Equity income (1)                                     (411)                 (202)                       10                  (733)                (393)
Compensation and benefits (2)                        3,493                 3,669                    11,280                10,920               14,743
Transaction, refinancing and other
fees (3)                                               369                 1,907                     1,205                 6,880                2,602
Adjusted EBITDA                                     69,770                70,033                   218,920               176,524              282,863
Operating depreciation and
amortization (4)                                   (10,779)               (9,888)                  (32,385)              (28,943)             

(42,526)


Cash interest expense, net (5)                      (4,926)               (5,301)                  (14,946)              (16,917)             

(20,314)


Income tax expense (6)                              (9,125)               (7,472)                  (24,416)              (21,729)             

(29,879)


Non-controlling interest (7)                            17                  (155)                      (55)                 (412)                (189)
Adjusted net income                       $         44,957          $     

47,217 $ 147,118 $ 108,523 $ 189,955 Net income per common share (GAAP): Diluted

                                   $           0.48          $       0.47          $           1.65          $       0.99
Adjusted Earnings per common share
(Non-GAAP):
Diluted                                   $           0.62          $       0.65          $           2.02          $       1.49
Shares used in computing adjusted
earnings per common share:
Diluted                                         72,876,253            73,001,780                72,817,707            73,049,817




1)Represents the elimination of non-cash equity earnings from the Company's
19.99% equity investment in Dominican Republic, Consorcio de Tarjetas
Dominicanas S.A. ("CONTADO"), net of cash dividends received.
2)Primarily represents share-based compensation and severance payments.
3)Represents fees and expenses associated with corporate transactions as defined
in the 2018 Credit Agreement, recorded as part of selling, general and
administrative expenses, a software impairment charge and a gain from sale of
assets.
4)Represents operating depreciation and amortization expense, which excludes
amounts generated as a result of merger and acquisition activity.
5)Represents interest expense, less interest income, as they appear on our
condensed consolidated statements of income and comprehensive income, adjusted
to exclude non-cash amortization of the debt issue costs, premium and accretion
of discount.
6)Represents income tax expense calculated on adjusted pre-tax income using the
applicable GAAP tax rate, adjusted for certain discrete items.
7)Represents the 35% non-controlling equity interest in Evertec Colombia, net of
amortization for intangibles created as part of the purchase.

Off-Balance Sheet Arrangements

In the ordinary course of business, the Company may enter into commercial commitments. With the exception of the letters of credit issued against the Revolving Facility which reduce the additional borrowing capacity of the Revolving Facility, as of September 30, 2021, the Company did not have any off-balance sheet items.

Seasonality



Our payment businesses generally experience moderate increased activity during
the traditional holiday shopping periods and around other nationally recognized
holidays, which follow consumer spending patterns.

                                       34
--------------------------------------------------------------------------------

Effect of Inflation



While inflationary increases in certain input costs, such as occupancy, labor
and benefits, and general administrative costs, have an impact on our operating
results, inflation has had minimal net effect on our operating results during
the last three years as overall inflation has been offset by increased selling
process and cost reduction actions. We cannot assure you, however, that we will
not be affected by general inflation in the future.

© Edgar Online, source Glimpses