General Information
As a result of the current situation, our offices are closed and we are working with minimum labor.
We apologize for the inconvenience and thank you for your understanding.
Due to the special circumstances surrounding the Coronavirus, the
Credit for canceled flight tickets due to the Covid-19 crisis
In recent months,
As a result, we have had to take extreme but necessary steps that have impaired our ability to provide you with the service you rightly expect in all areas where you are used to being serviced. we apologize to you and thank you for your patience and understanding.
Due to the fact that the assistance plan of the State has commenced, we would like to update you on the refund policy for customers whose flight was canceled due to the Coronavirus pandemic. The credit process allows you to select the compensation you prefer instead of the canceled flight/future flight ticket - a credit or a refund (based on the conditions).
Please note, at this point, you are able to request a credit voucher for a flight that is planned to depart between these dates:
More information
As of
From
From
From
Flights Schedule:
Origin - Destination
?Days
Starting of
Athenes -
Flights 541/542 - Sunday to Friday
Flights 543/544 - Monday to Wednesday & Friday
Flights 323/324 - Sunday to Thursday
London
Flights 315/316
Flights 001 - Sunday to Friday
Flights 008 - Sunday to Wednesday & Saturday
Flights 010 - Days vary
?Flights 001 -
Flights 008 -
Flight 010 -
You can choose a class of service: Economy, Premium, and Business.
All other
All flight tickets for canceled flights are currently frozen, and you will be able to use them in the future.
Booking a Flight
To avoid inconveniences, before booking a flight, please read the Ministry of Health requirements published on the Ministry of Health website >>
Please note, according to the instruction of the Ministry of Health, any person who does not meet the specified requirements is not allowed to board the plane.
For information regarding the valid regulations related to the COVID-19 Virus in certain countries, see the attached information provided by IATA >>.
It is hereby clarified that the costumers are responsible and liable for getting the most updated information and regulations from the official bodies/regulators of each country.
It is recommended to bring hand baggage that can be stored under the seat in the aircraft.
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