The following discussion should be read in conjunction with our interim
Condensed Consolidated Financial Statements and the related notes and other
financial information appearing elsewhere in this report, as well as
Management's Discussion and Analysis of Financial Condition and Results of
Operations included in our Annual Report on Form 10-K for the year ended
December 31, 2020 and this Quarterly Report on Form 10-Q for the quarter ended
June 30, 2021.
Business Summary
ARC Document Solutions, Inc. ("ARC Document Solutions," "ARC," "we," "us," or
"our") is a leading document solutions provider to design, engineering,
construction, and facilities management professionals, while also providing
document solutions to businesses of all types.
Our customers need us to manage the scale, complexity and workflow of their
documents. We help them reduce their costs and increase their efficiency by
improving their access and control over documents, and we offer a wide variety
of ways to access, distribute, collaborate on, and store documents.
Each of our service offerings is enabled through a suite of supporting
proprietary technology and a wide variety of value-added services. We have
categorized our service and product offerings to report distinct sales
recognized from:

Construction Document and Information Management (CDIM), which consists of
professional services to manage and distribute documents and information related
to construction projects and related project-based businesses outside of the
architectural, engineering and construction (AEC) industry. Our reconfiguration
of the Company's sales and marketing functions in late-2019, as well as customer
needs driven by the COVID-19 pandemic, have led to the significant expansion of
the non-AEC segment of our CDIM business, primarily through the provision of
color graphics and signage. CDIM sales also include software services such as
SKYSITE®, our cloud-based project communication application, as well as
providing document and information management services that are often
technology-enabled. The bulk of our current revenue from CDIM comes from
large-format and small-format printing services we provide in both black and
white and in color.

Managed Print Services (MPS), which consists of placement, management, and
optimization of print and imaging equipment in our customers' offices, job
sites, and other facilities. MPS relieves our customers of the burden of owning
and managing print devices and print networks, and shifts their costs to a
"per-use" basis. MPS is supported by our proprietary technology, Abacus, which
allows our customers to capture, control, manage, print, and account for their
documents. MPS sales represent recurring, contracted revenue in which we are
paid a single cost per unit of material used, often referred to as a "click
charge." MPS sales are driven by the ongoing print needs of our customers at
their facilities. Because the recent pandemic has forced a large number of our
clients to direct their employees to work from home, MPS volume and sales have
declined over the past year.

Archiving and Information Management (AIM), which consists of software and
professional services to facilitate the capture, management, access and
retrieval of documents and information that have been produced in the past. AIM
includes our SKYSITE software application to organize, search and retrieve
documents, as well as the provision of services that include the capture and
conversion of hardcopy and electronic documents, and their cloud-based storage
and maintenance. A growing portion of our sales are being driven by our ability
to handle protected health information (PHI) as our regional scanning centers
are HIPAA-compliant. AIM sales are driven by the need to leverage past
intellectual property for present or future use, facilitate cost savings and
efficiency improvements over current hardcopy and digital storage methods, as
well as comply with regulatory and records retention requirements. Remote access
to digital documents driven by work-from-home conditions created by the recent
pandemic have also contributed to recent sales in this area of our business.

Equipment and Supplies, which consists of reselling printing, imaging, and related equipment to customers primarily to architectural, engineering and construction firms.



We have expanded our business beyond the services we traditionally provided to
the architectural, engineering, construction, and building owner/operator
(AEC/O) industry in the past and are currently focused on growing MPS, AIM and
CDIM, as we believe the mix of services demanded by the AEC/O industry continues
to shift toward document management at customer locations and in the cloud, and
away from its historical emphasis on large-format construction drawings produced
"offsite" in our service centers.
                                       19
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We deliver our services via the cloud, through a nationwide network of service
centers, regionally-based technical specialists, locally-based sales executives,
and a national/regional sales force known as Global Solutions.
Based on our analysis of our operating results, we estimate that sales to the
AEC/O industry accounted for approximately 67% of our net sales for the six
months ended June 30, 2021, with the remaining 33% consisting of sales to
businesses outside of the AEC/O industry.
Costs and Expenses
Our cost of sales consists primarily of materials (paper, toner, and other
consumables), labor, and indirect costs, which consist primarily of equipment
expenses related to our MPS contracts and our service center facilities.
Facilities and equipment expenses include maintenance, repairs, rental payments,
insurance, and depreciation. Paper is the largest component of our material
cost; however, paper pricing typically does not significantly affect our
operating margins due, in part, to our efforts to pass increased costs on to our
customers. We closely monitor material cost as a percentage of net sales to
measure volume and waste. We also track labor utilization, or net sales per
employee, to measure productivity and determine staffing levels.
We maintain low levels of inventory. Historically, our capital expenditure
requirements have varied due to the cost and availability of finance lease lines
of credit. Our relationships with credit providers have provided attractive
lease rates over the recent years, and as a result, we chose to lease rather
than purchase equipment in a significant portion of our engagements.
Research and development costs consist mainly of the salaries, leased building
space, and computer equipment that comprises our data storage and development
centers in San Ramon, California, and Kolkata, India. Such costs are primarily
recorded to cost of sales.
                                       20
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COVID-19 Pandemic
The global spread of the novel coronavirus (COVID-19) has negatively impacted
the global economy, disrupted global supply chains and created significant
volatility and disruption of financial markets. The impact of this pandemic has
created significant prolonged uncertainty in the global economy and has
negatively affected our business, employees, suppliers, and customers. While our
sales during the second quarter of 2021 increased as the negative effects of the
recent pandemic began to subside with increasing economic activity compared to
the same period in 2020, there is still uncertainty regarding COVID-19 variants,
including but not limited to the Delta variant. The duration of these trends and
the magnitude of such impacts cannot be precisely estimated at this time, as
they are affected by a number of factors, many of which are outside management's
control, including those presented in "Part I - Item 1A. Risk Factors" of
our Annual Report on Form 10-K for the year ended December 31, 2020.
To adapt to the uncertainty and shifting demands brought on by the COVID-19
pandemic, we transformed our business during the second quarter of 2020 into a
smaller but stronger company, offering a range of products beyond the
construction vertical and our historical print segments, and reconfiguring our
operations and cost structure to fit the needs of our customers in the current
market. We have repositioned the Company based on the belief that there is
potential for new growth and similar, if not better margins, barring any
unforeseen changes that may arise due to the COVID-19 pandemic or otherwise.
Sustained adverse impacts to us, as well as to certain of our suppliers, dealers
or customers may also affect our future valuation of certain assets and
therefore may increase the likelihood of an impairment charge, write-off, or
reserve associated with such assets, including goodwill, intangible assets,
property and equipment, inventories, accounts receivable, tax assets, and other
assets.
We believe that we have taken appropriate measures to mitigate the impacts of
the COVID-19 pandemic as it relates to the health and safety of our employees
and customers. As the situation continues to persist, we will continue to
analyze additional mitigation measures that may be needed to preserve the health
and safety of our workforce and our customers, and the ongoing continuity of our
business operations. Those measures might include temporarily suspending
operations at select service centers, modifying workspaces, continuing social
distancing protocols, incorporating additional personal protective equipment
and/or incorporating health screening policies at our facilities, or such other
industry best practices needed to comply with applicable government orders and
to continue to maintain a healthy and safe environment for our employees during
the COVID-19 pandemic.
Given the ongoing economic uncertainty resulting from the COVID-19 pandemic, we
have taken actions to improve our current liquidity position, including reducing
working capital, postponing capital expenditures, reducing operating costs,
initiating workforce reductions, and substantially reducing discretionary
spending.
We are the largest document services provider to industries that build and
maintain our country's infrastructure and thus considered an essential business.
We also serve the housing, healthcare, and technology industries, and have been
able to keep almost all of our service centers open during the pandemic, though
at reduced volumes, in order to fulfill our customers' needs. However, there is
uncertainty around the extent and duration of interruptions to our business
related to the COVID-19 pandemic, as well as the pandemic's overall impact on
the U.S. economy, on our clients' ongoing business operations, and on our
results of operations and financial condition. While our management team is
actively monitoring the impacts of the COVID-19 pandemic, and may take further
actions altering our business operations that we determine are in the best
interests of our employees and clients or as required by federal, state, or
local authorities, the full impact of the COVID-19 pandemic on the results of
our operations, financial condition, or liquidity for the remainder of fiscal
year 2021 and beyond cannot be estimated at this point. The following
discussions are subject to the future effects of the COVID-19 pandemic on our
ongoing business operations.

                                       21
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Results of Operations

                                                                                                                                               Six Months Ended
                                          Three Months Ended June 30,                         Increase (decrease)                                   June 30,                            Increase (decrease)
(In millions, except percentages)          2021(1)            2020(1)                        $                            %                 2021(1)           2020(1)                   $                      %
CDIM                                     $    43.1          $   41.1          $             2.0                             4.9  %       $     80.5          $  90.2          $             (9.7)             (10.8) %
MPS                                           18.0              16.2                        1.8                            10.9  %             35.3             43.5                        (8.2)             (18.8) %
AIM                                            3.3               2.7                        0.6                            23.9  %              6.3              6.3                         0.1                0.9  %

Equipment and supplies sales                   4.4               4.4                        0.1                             1.3  %              8.4             12.7                        (4.4)             (34.3) %
Total net sales                          $    68.8          $   64.3          $             4.5                             7.0  %       $    130.5          $ 152.7          $            (22.2)             (14.5) %

Gross profit                             $    22.8          $   20.4          $             2.3                            11.5  %       $     41.6          $  48.0          $             (6.5)             (13.5) %

Selling, general and administrative $ 18.5 $ 17.3

   $             1.3                             7.3  %       $     35.5          $  41.6          $             (6.1)             (14.6) %

expenses

Amortization of intangible assets $ 0.1 $ 0.5

  $            (0.4)                          (88.1) %       $      0.1          $   1.1          $             (0.9)             (87.7) %

Interest expense, net                    $     0.6          $    1.1          $            (0.6)                          (49.1) %       $      1.2          $   2.2          $             (1.0)             (46.6) %
Income tax provision                     $     1.2          $    0.1          $             1.0                           680.4  %       $      1.7          $   1.3          $              0.4               31.6  %
Net income attributable to ARC           $     2.6          $    1.5          $             1.1                            76.2  %       $      3.4          $   2.1          $              1.2               56.9  %
Non-GAAP (2)
Adjusted net income attributable to ARC  $     2.6          $    1.2          $             1.4                           116.4  %       $      3.6          $   2.4          $              1.2               48.2  %
(2)
EBITDA (2)                               $    10.7          $   10.3          $             0.4                             4.0  %       $     19.1          $  21.2          $             (2.1)              (9.7) %
Adjusted EBITDA (2)                      $    11.1          $   10.7          $             0.4                             3.7  %       $     19.9          $  22.1          $             (2.2)             (10.1) %



(1)Column does not foot due to rounding.
(2)See "Non-GAAP Financial Measures" on pg. 25 for additional information.

The following table provides information on the percentages of certain items of
selected financial data as a percentage of net sales for the periods indicated:
                                                                    As Percentage of Net Sales                                            As Percentage of Net Sales
                                                                    Three Months Ended June 30,                                           Six Months Ended June 30,
                                                                  2021 (1)                          2020                                2021 (1)                        2020(1)
Net sales                                                                       100.0  %              100.0  %                                       100.0  %              100.0  %
Cost of sales                                                                    66.9                  68.2                                           68.1                  68.5
Gross profit                                                                     33.1                  31.8                                           31.9                  31.5
Selling, general and administrative expenses                                     27.0                  26.9                                           27.2                  27.3
Amortization of intangible assets                                                 0.1                   0.7                                            0.1                   0.7

Income from operations                                                            6.1                   4.2                                            4.5                   3.5

Interest expense, net                                                             0.8                   1.8                                            0.9                   1.5
Income before income tax provision                                                5.3                   2.4                                            3.6                   2.1
Income tax provision                                                              1.7                   0.2                                            1.3                   0.8
Net income                                                                        3.6                   2.2                                            2.4                   1.2
Loss attributable to the noncontrolling interest                                  0.2                   0.1                                            0.2                   0.2
Net income attributable to ARC                                                    3.7  %                2.3  %                                         2.6  %                1.4  %
Non-GAAP (2)
EBITDA (2)                                                                       15.5  %               16.0  %                                        14.6  %               13.9  %
Adjusted EBITDA (2)                                                              16.1  %               16.6  %                                        15.2  %               14.5  %



(1)Column does not foot due to rounding.
(2)See "Non-GAAP Financial Measures" on pg. 25 for additional information.
                                       22
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Three and Six Months Ended June 30, 2021 Compared to Three and Six Months Ended
June 30, 2020
Net Sales
Net sales for the three months ended June 30, 2021 increased 7.0% compared to
the same period in 2020. The increase in net sales in the second quarter of 2021
is primarily due to increasing year-over-year economic activity as the negative
effects of the COVID-19 pandemic began to subside. Sales in the second quarter
also benefited from targeted marketing of services to address the changing
graphic printing and scanning needs of customers.
Net sales for the six months ended June 30, 2021 decreased 14.5% compared to the
same period in 2020. The decrease in net sales is primarily due to stronger
pre-pandemic results during the three months ended March 31, 2020, which are
included in the comparative period.
CDIM. Year-over-year sales of CDIM services increased $2.0 million, or 4.9% for
the three months ended June 30, 2021 compared to the same period in 2020.
Year-over-year sales of CDIM services decreased $9.7 million or 10.8% for the
six months ended June 30, 2021 compared to the same period in 2020. CDIM
services represented 63% and 62% of total net sales for the three and six months
ended June 30, 2021, respectively, compared to 64% and 59% for the three and six
months ended June 30, 2020, respectively. The impact of the COVID-19 pandemic on
sales from CDIM was not as pronounced as it was on other parts of our business
due to the changes we made in 2019 and 2020 to expand our products and services
beyond the construction vertical ("Expanded Offerrings") and to reconfigure our
sales and marketing functions. During the second quarter of 2021, sales
increases were due to increased sales of our Expanded Offerings, as well as
increased demand from businesses re-openings, and the increase in general
economic activity for the period.
MPS. Year-over-year sales of MPS services for the three months ended June 30,
2021 increased $1.8 million, or 10.9%. MPS sales increased as work from home
directives ended for some of our customers, which in turn, lead to increased
demand for our services performed on site.
Year-over year sales of MPS services for the six months ended June 30, 2021
decreased $8.2 million or 18.8%. The decline during the six months ended June
30, 2021, was primarily caused by employer work-from-home directives issued in
2020 that significantly reduced the volume of printing done in our customers'
offices. MPS engagements on construction job sites continued to operate, and
many customers have required minimums that helped mitigate the drop in print
volumes.
MPS sales represented approximately 26% and 27% of total net sales for the three
and six months ended June 30, 2021, respectively, compared to 25% and 29% for
the three and six months ended June 30, 2020.
The number of MPS locations have declined slightly year over year to
approximately 10,780 as of June 30, 2021, representing a net decrease of
approximately 165 locations compared to June 30, 2020.
AIM. Year-over-year sales of AIM services increased $0.6 million, or 23.9%, and
$0.1 million or 0.9% for the three and six months ended June 30, 2021,
respectively. The increase in sales of our AIM services was primarily
attributable to the end of work from home directives for some of our customers
resulting in greater demand for scanning services. We continue to drive an
expansion of our addressable market for AIM services by targeting building
owners and facility managers that require on-demand access to their legacy
documents to operate their assets efficiently. We believe that, with the
expansion of our addressable market and the desire of our customers to have
digital access to documents, our AIM services will grow in the future.
Equipment and Supplies Sales. Year-over-year sales of Equipment and Supplies
increased $0.1 million, or 1.3% for the three months ended June 30, 2021
compared to the same period in 2020. The increase is a reflection of the more
favorable economic conditions in 2021 when compared to the second quarter of
2020, especially in the U.S.
Year-over-year sales of Equipment and Supplies decreased $4.4 million or 34.3%,
for the six months ended June 30, 2021. The decline in Equipment and Supplies
sales for the six months ended June 30, 2021 was primarily driven by the
economic slowdown in China related to the COVID-19 pandemic, which decreased
sales from UNIS Document Solutions Co. Ltd ("UDS"), our Chinese joint venture.
Equipment and Supplies sales at UDS were $0.8 million and $1.6 million for the
three and six months ended June 30, 2021, respectively, compared to $1.4 million
and $4.8 million for the three and six months ended June 30, 2020.
We generally do not anticipate growth in Equipment and Supplies sales as we
continue to place more focus on growing MPS sales and converting sales contracts
to MPS agreements.

                                       23
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Gross Profit
During the three months ended June 30, 2021, gross profit and gross margin
increased to $22.8 million, or 33.1%, compared to $20.4 million, or 31.8% during
the three months ended June 30, 2020, on a sales increase of $4.5 million.
During the six months ended June 30, 2021, gross profit decreased to $41.6
million and gross margin increased to 31.9%, compared to $48.0 million, or 31.5%
during the six months ended June 30, 2020, on a sales decline of $22.2 million.
During the three months ended Jun 30, 2020, we began to reconfigure our
operating structure and costs to serve new customer needs and to reflect the
reduction in our revenues as a result of the COVID-19 pandemic. The leverage
provided by the new cost structure drove a year-over-year gross margin increase
of 130 basis points on higher sales for the three months ended June 30, 2021.
The benefits of the new cost structure also increased year-over-year gross
margin in the first six-months of 2021 by 40 basis points, despite lower sales
compared to the same period in 2020.
Selling, General and Administrative Expenses
Selling, general and administrative expenses increased $1.3 million, or 7.3%,
for the three months ended June 30, 2021, compared to the three months ended
June 30, 2020, primarily driven by an increase in commissions and bonus payments
as a result of improved sales and profitability for the period. Additionally, in
2021 we eliminated the temporary wage reductions for most employees that were
put in place at the beginning of the pandemic.
Selling, general and administrative expenses decreased $6.1 million, or 14.6%
for the six months ended June 30, 2021, compared to the six months ended June
30, 2020. The reduction was due to cost savings initiated in response to the
current COVID-19 pandemic that included headcount reductions, suspension of
business travel, reduced consulting expenses, reduced bonuses and commissions,
and the elimination of discretionary spending.
Amortization of Intangibles
Amortization of intangibles of $0.1 million for the three and six months ended
June 30, 2021, decreased by $0.4 million and $0.9 million compared to the three
and six months ended June 30, 2020, respectively, due to the completed
amortization of certain customer relationship intangibles related to historical
acquisitions.
Interest Expense, Net
Net interest expense of $0.6 million and $1.2 million for the three and six
months ended June 30, 2021, respectively, decreased by $0.6 million and $1.0
million compared to the three and six months ended June 30, 2020, respectively,
due to the continued pay-down of our long-term debt, decrease in LIBOR, and a
decrease in the bank debt interest spread due to an improvement in our leverage
ratio.
Income Taxes
We recorded an income tax provision of $1.2 million and $1.7 million and in
relation to pretax income of $3.6 million and $4.7 million for the three and six
months ended June 30, 2021, respectively, which resulted in an effective income
tax rate of 31.9% and 34.9%. Our effective income tax rate for the three and six
months ended June 30, 2021, was primarily affected by certain stock-based
compensation, a change in valuation allowances against certain deferred tax
assets, and non-deductible expenses. Excluding the impact of the change in
valuation allowances, certain nondeductible stock-based compensation, and other
discrete tax items, our effective income tax rate would have been 29.9% and
29.7%, respectively, for the three and six months ended June 30, 2021.
By comparison, we recorded an income tax provision of $0.1 million and $1.3
million in relation to pretax income of $1.6 million and $3.1 million for the
three and six months ended June 30, 2020, respectively, which resulted in an
effective income tax rate of 9.4% and 40.0%. The increase in our effective
income tax rate for the three and six months ended June 30, 2020, was primarily
affected by certain stock-based compensation, a change in valuation allowances
against certain deferred tax assets, and non-deductible expenses. Excluding the
impact of the change in valuation allowances, certain nondeductible stock-based
compensation, and other discrete tax items, our effective income tax rate would
have been 24.9% and 29.1% for the three and six months ended June 30, 2020.
We have a $2.2 million valuation allowance against certain deferred tax assets
as of June 30, 2021.
                                       24
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Noncontrolling Interest
Net loss attributable to noncontrolling interest represents 35% of the
income/loss of UDS and its subsidiaries, which together comprise our Chinese
joint venture operations.
Net Income Attributable to ARC
Net income attributable to ARC increased to $2.6 million and $3.4 million during
the three and six months ended June 30, 2021, respectively. The increase in net
income attributable to ARC compared to the prior year period for the three and
six months ending June 30, 2020 was driven primarily by improved gross margin,
reduction in amortization expense, and significantly lower net interest expense
as a result of debt pay-downs and a decrease in LIBOR.
EBITDA
EBITDA margin and Adjusted EBITDA margin is not a recognized measure under GAAP.
When analyzing our operating performance, investors should use EBITDA margin and
Adjusted EBITDA in addition to, and not as an alternative for, operating income
or any other performance measure presented in accordance with GAAP. It is a
measure we use to measure our performance and liquidity. We believe EBITDA
margin and Adjusted EBITDA reflect an additional way of viewing aspects of our
operations that, when viewed with our GAAP results, provides a more complete
understanding of factors and trends affecting our business. We believe the
measure is used by investors and is a useful indicator to measure our
performance. Because not all companies use identical calculations, our
presentation of EBITDA margin and Adjusted EBITDA may not be comparable to
similarly titled measures of other companies. See Non-GAAP Financial Measures
below for additional discussion.
EBITDA margin decreased to 15.5% for the three months ended June 30, 2021, from
16.0% for the same period in 2020. Excluding the effect of stock-based
compensation, adjusted EBITDA margin decreased to 16.1% during the three months
ended June 30, 2021, as compared to 16.6% for the same period in 2020. The
decrease in adjusted EBITDA margin for the three months ended June 30, 2021, was
primarily due to the increase in selling, general and administrative expenses,
as noted above.
EBITDA margin increased to 14.6% for the six months ended June 30, 2021, from
13.9% for the same period in 2020. Excluding the effect of stock-based
compensation, adjusted EBITDA margin increased to 15.2% during the six months
ended June 30, 2021, as compared to 14.5% for the same period in 2020. The
increase in adjusted EBITDA margin for the six months ended June 30, 2021, was
primarily due to the increase in gross margins, as noted above.
Impact of Inflation
We do not believe inflation has had a significant effect on our operations.
Price increases for raw materials, such as paper and fuel charges, typically
have been, and we expect will continue to be, passed on to customers in the
ordinary course of business.
Non-GAAP Financial Measures
EBITDA and related ratios presented in this report are supplemental measures of
our performance that are not required by or presented in accordance with
accounting principles generally accepted in the United States of America
("GAAP"). These measures are not measurements of our financial performance under
GAAP and should not be considered as alternatives to net income, income from
operations, or any other performance measures derived in accordance with GAAP or
as an alternative to cash flows from operating, investing or financing
activities as a measure of our liquidity.
EBITDA represents net income before interest, taxes, depreciation and
amortization. EBITDA margin is a non-GAAP measure calculated by dividing EBITDA
by net sales.
We have presented EBITDA and related ratios because we consider them important
supplemental measures of our performance and liquidity. We believe investors may
also find these measures meaningful, given how our management makes use of them.
The following is a discussion of our use of these measures.
We use EBITDA to measure and compare the performance of our operating segments.
Our operating segments' financial performance includes all of the operating
activities except debt and taxation which are managed at the corporate level for
U.S. operating segments. We use EBITDA to compare the performance of our
operating segments and to measure performance for determining consolidated-level
compensation. In addition, we use EBITDA to evaluate potential acquisitions and
potential capital expenditures.
EBITDA and related ratios have limitations as analytical tools, and should not
be considered in isolation, or as a substitute for
                                       25
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analysis of our results as reported under GAAP. Some of these limitations are as
follows:
•They do not reflect our cash expenditures, or future requirements for capital
expenditures and contractual commitments;
•They do not reflect changes in, or cash requirements for, our working capital
needs;
•They do not reflect the significant interest expense, or the cash requirements
necessary, to service interest or principal payments on our debt;
•Although depreciation and amortization are non-cash charges, the assets being
depreciated and amortized will often have to be replaced in the future, and
EBITDA does not reflect any cash requirements for such replacements; and
•Other companies, including companies in our industry, may calculate these
measures differently than we do, limiting their usefulness as comparative
measures.
Because of these limitations, EBITDA and related ratios should not be considered
as measures of discretionary cash available to us to invest in business growth
or to reduce our indebtedness. We compensate for these limitations by relying
primarily on our GAAP results and using EBITDA and related ratios only as
supplements.
Our presentation of adjusted net income and adjusted EBITDA over certain periods
is an attempt to provide meaningful comparisons to our historical performance
for our existing and future investors. The unprecedented changes in our end
markets over the past several years have required us to take measures that are
unique in our history and specific to individual circumstances. Comparisons
inclusive of these actions make normal financial and other performance patterns
difficult to discern under a strict GAAP presentation. Each non-GAAP
presentation, however, is explained in detail in the reconciliation tables
below.
Specifically, we have presented adjusted net income attributable to ARC and
adjusted earnings per share attributable to ARC shareholders for the three and
six months ended June 30, 2021 and 2020 to reflect the exclusion of changes in
the valuation allowances related to certain deferred tax assets and other
discrete tax items. This presentation facilitates a meaningful comparison of our
operating results for the three and six months ended June 30, 2021 and 2020. We
believe these charges were the result of items which are not indicative of our
actual operating performance.
We have presented adjusted EBITDA for the three and six months ended June 30,
2021 and 2020 to exclude stock-based compensation expense. The adjustment to
exclude stock-based compensation expense to EBITDA is consistent with the
definition of adjusted EBITDA in our 2021 Credit Agreement; therefore, we
believe this information is useful to investors in assessing our financial
performance.
The following is a reconciliation of cash flows provided by operating activities
to EBITDA:

                                                               Three Months Ended                     Six Months Ended
                                                                     June 30,                              June 30,
(In thousands)                                                2021               2020               2021              2020
Cash flows provided by operating activities              $    11,514          $ 23,481          $  16,889          $ 26,255
Changes in operating assets and liabilities                   (1,165)          (13,689)             1,329            (6,188)
Non-cash expenses, including depreciation and
amortization                                                  (7,881)           (8,372)           (15,138)          (18,185)
Income tax provision                                           1,155               148              1,651             1,255
Interest expense, net                                            576             1,131              1,196             2,240
Loss attributable to the noncontrolling interest                 106                41                283               262
Depreciation and amortization                                  6,375             7,528             12,899            15,532
EBITDA                                                   $    10,680          $ 10,268          $  19,109          $ 21,171


                                       26

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The following is a reconciliation of net income attributable to ARC Document Solutions, Inc. to EBITDA and adjusted EBITDA:


                                                             Three Months Ended                     Six Months Ended
                                                                   June 30,                              June 30,
(In thousands)                                              2021               2020               2021              2020
Net income attributable to ARC Document Solutions,
Inc.                                                   $     2,574          $  1,461          $   3,363          $  2,144
Interest expense, net                                          576             1,131              1,196             2,240
Income tax provision                                         1,155               148              1,651             1,255
Depreciation and amortization                                6,375             7,528             12,899            15,532
EBITDA                                                      10,680            10,268             19,109            21,171

Stock-based compensation                                       404               416                743               920
Adjusted EBITDA                                        $    11,084          $ 10,684          $  19,852          $ 22,091

The following is a reconciliation of net income margin attributable to ARC Document Solutions, Inc. to EBITDA margin and adjusted EBITDA margin:


                                                               Three Months Ended                         Six Months Ended
                                                                    June 30,                                   June 30,
                                                            2021                 2020                2021(1)                2020
Net income margin attributable to ARC Document
Solutions, Inc.                                                3.7  %               2.3  %                2.6  %               1.4  %
Interest expense, net                                          0.8                  1.8                   0.9                  1.5
Income tax provision                                           1.7                  0.2                   1.3                  0.8
Depreciation and amortization                                  9.3                 11.7                   9.9                 10.2
EBITDA margin                                                 15.5                 16.0                  14.6                 13.9

Stock-based compensation                                       0.6                  0.6                   0.6                  0.6
Adjusted EBITDA margin                                        16.1  %              16.6  %               15.2  %              14.5  %


(1)Column does not foot due to rounding.


                                       27
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The following is a reconciliation of net income attributable to ARC Document
Solutions, Inc. to adjusted net income attributable to ARC Document Solutions,
Inc.:
                                                              Three Months Ended                            Six Months Ended
                                                                   June 30,                                      June 30,
(In thousands, except per share amounts)                     2021                 2020                    2021               2020

Net income attributable to ARC Document Solutions, Inc.

$     2,574              $ 1,461                $    3,363          $ 2,144

Deferred tax valuation allowance and other discrete tax items

                                                      68                 (240)                      199              259
Adjusted net income attributable to ARC Document
Solutions, Inc.                                       $     2,642              $ 1,221                $    3,562          $ 2,403

Actual:


Earnings per share attributable to ARC Document
Solutions, Inc. shareholders:
Basic                                                 $      0.06              $  0.03                $     0.08          $  0.05
Diluted                                               $      0.06              $  0.03                $     0.08          $  0.05
Weighted average common shares outstanding:
Basic                                                      42,304               42,672                    42,284           43,154
Diluted                                                    42,597               42,767                    42,613           43,277
Adjusted:
Earnings per share attributable to ARC Document
Solutions, Inc. shareholders:
Basic                                                 $      0.06              $  0.03                $     0.08          $  0.06
Diluted                                               $      0.06              $  0.03                $     0.08          $  0.06
Weighted average common shares outstanding:
Basic                                                      42,304               42,672                    42,284           43,154
Diluted                                                    42,597               42,767                    42,613           43,277



Liquidity and Capital Resources
Our principal sources of cash have been cash flows from operations and
borrowings under our debt and lease agreements. Our recent historical uses of
cash have been for ongoing operations, payment of principal and interest on
outstanding debt obligations, capital expenditures, dividends and stock
repurchases.
Total cash and cash equivalents as of June 30, 2021 was $52.4 million. Of this
amount, $16.0 million was held in foreign countries, with $14.6 million held in
China. Repatriation of some of our cash and cash equivalents in foreign
countries could be subject to delay for local country approvals and could have
potential adverse tax consequences. As a result of holding cash and cash
equivalents outside of the U.S., our financial flexibility may be reduced.
Supplemental information pertaining to our historical sources and uses of cash
is presented as follows and should be read in conjunction with our interim
Condensed Consolidated Statements of Cash Flows and notes thereto included
elsewhere in this report.

                                                           Three Months Ended                           Six Months Ended
                                                                 June 30,                                    June 30,
(In thousands)                                            2021               2020                     2021              2020
Net cash provided by operating activities            $    11,514          $ 23,481                $  16,889          $ 26,255
Net cash used in investing activities                $      (897)         $ (1,453)               $  (1,334)         $ (2,501)
Net cash (used in) provided by financing activities  $    (7,983)         $ (2,105)               $ (18,364)         $  5,438




                                       28

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Operating Activities
Cash flows from operations are primarily driven by sales and net profit
generated from these sales, excluding non-cash charges.
The decrease in cash flows from operations during the three and six months ended
June 30, 2021, compared to the same period in 2020, reflect normalized levels of
cash generation and collectibles for the period, compared to the same period in
2020 when aggressive measures were implemented to manage working capital and
preserve cash in response to the COVID-19 pandemic. Days sales outstanding
("DSO") was 50 days as of June 30, 2021 and 59 as of June 30, 2020. We are
closely managing cash collections which have remained relatively consistent
since the outbreak of the COVID-19 pandemic.
Investing Activities
Net cash used in investing activities was primarily related to capital
expenditures. We incurred capital expenditures totaling $1.6 million and $2.6
million for the six months ended June 30, 2021 and 2020, respectively. The
decrease in capital expenditures is driven primarily by a concerted effort to
reduce and closely manage capital expenditures during the COVID-19 pandemic.
As we continue to foster our relationships with credit providers and obtain
attractive lease rates, we have increasingly chosen to lease rather than
purchase equipment.
Financing Activities
Net cash of $18.4 million used in financing activities during the six months
ended June 30, 2021, primarily relates to payments on our revolver debt
agreement, finance leases, dividends and share repurchases.
Our cash position, working capital, and debt obligations as of June 30, 2021 and
December 31, 2020 are shown below and should be read in conjunction with our
interim Condensed Consolidated Balance Sheets and related notes contained
elsewhere in this report.
(In thousands)                                June 30, 2021       December 31, 2020
Cash and cash equivalents                    $       52,372      $           54,950
Working capital                              $       32,779      $           32,500

Borrowings from revolving credit facility $ 48,750 $


 55,000
Other debt obligations                               34,896                  42,236
Total debt obligations                       $       83,646      $           97,236



The increase of $0.3 million in working capital was primarily driven by the
increase in accounts receivable and decrease in the current portion of operating
and finance lease liabilities, as we entered into fewer leases since the
beginning of the COVID-19 pandemic. To manage our working capital, we chiefly
focus on our DSO and monitor the aging of our accounts receivable, as
receivables are the most significant element of our working capital.
We believe that our current cash and cash equivalents balance of $52.4 million,
combined with availability under our revolving credit facility, availability
under our equipment lease lines, and cash flows provided by operations should be
sufficient to cover the next twelve months working capital needs, leasing
requirements consisting of scheduled principal and interest payments, and
planned capital expenditures, to the extent such items are known or are
reasonably determinable based on current business and market conditions.
However, as the impact of the COVID-19 pandemic on the economy and our
operations evolves, we will continue to assess our liquidity needs. The COVID-19
pandemic has negatively impacted the global economy, disrupted global supply
chains and created significant volatility and disruption of financial markets.
An extended period of global supply chain and economic disruption could
materially affect our business, results of operations, ability to meet debt
covenants, access to sources of liquidity and financial condition. Given the
economic uncertainty as a result of the COVID-19 pandemic, we have taken actions
to improve our current liquidity position by reducing working capital, reducing
capital expenditures, reducing operating costs, initiating workforce reductions,
and substantially reducing discretionary spending. See "Debt Obligations"
section for further information related to our revolving credit facility.
We generate the majority of our revenue from sales of services and products to
the AEC/O industry. As a result, our operating results and financial condition
can be significantly affected by economic factors that influence the AEC/O
industry, including the COVID-19 pandemic which has already reduced
non-residential and residential construction spending. Additionally, a
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general economic downturn may adversely affect the ability of our customers and
suppliers to obtain financing for significant operations and purchases, and to
perform their obligations under their agreements with us. We believe that credit
constraints in the financial markets could result in a decrease in, or
cancellation of, existing business, could limit new business, and could
negatively affect our ability to collect our accounts receivable on a timely
basis.
We have not been actively seeking growth through acquisition, nor do we intend
to in the near future.
Debt Obligations
Credit Agreement
On April 22, 2021, we entered into a Credit Agreement with U.S. Bank National
Association, as administrative agent and the lender party thereto (the "2021
Credit Agreement"). The 2021 Credit Agreement provides for the extension of
revolving loans in an aggregate principal amount not to exceed $70 million and
replaces the 2014 Credit Agreement dated as of November 20, 2014, as amended
(the "2014 Credit Agreement"). The 2021 Credit Agreement features terms similar
to the 2014 Credit Agreement, including the ability to use excess cash of up to
$15 million per year for restricted payments such as share repurchases and
dividends. The obligation under the 2021 Credit Agreement matures on April 22,
2026.
The 2021 Credit Agreement also includes certain tests we are required to meet in
order to pay dividends, repurchase stock and make other restricted payments. In
order to make such payments which are permitted subject to certain customary
conditions set forth in the 2021 Credit Agreement, the amount of all such
payments will be limited to $15 million during any twelve-month period. When
calculating the fixed charge coverage ratio, we may exclude up to $10 million of
such restricted payments that would otherwise constitute fixed charges in any
twelve-month period.
As of June 30, 2021, our borrowing availability under the revolving loan
commitment was $19.1 million, after deducting outstanding letters of credit of
$2.2 million and outstanding revolving loans of $48.8 million.
Loans borrowed under the 2021 Credit Agreement bear interest, in the case of
LIBOR loans, at a per annum rate equal to the applicable LIBOR (which rate shall
not be less than zero), plus a margin ranging from 1.25% to 1.75%, based on our
Total Leverage Ratio (as defined in the 2021 Credit Agreement). Loans borrowed
under the 2021 Credit Agreement that are not LIBOR loans bear interest at a per
annum rate (which rate shall not be less than zero) equal to (i) the greatest of
(A) the Federal Funds Rate plus 0.50%, (B) the one month LIBOR plus 1.00% per
annum, and (C) the rate of interest announced, from time to time, by U.S. Bank
National Association as its "prime rate," plus (ii) a margin ranging from 0.25%
to 0.75%, based on our Total Leverage Ratio. We pay certain recurring fees with
respect to the 2021 Credit Agreement, including administration fees to the
administrative agent.
Subject to certain exceptions, including, in certain circumstances, reinvestment
rights, the loans extended under the 2021 Credit Agreement are subject to
customary mandatory prepayment provisions with respect to: the net proceeds from
certain asset sales; the net proceeds from certain issuances or incurrences of
debt (other than debt permitted to be incurred under the terms of the 2021
Credit Agreement); the net proceeds from certain issuances of equity securities;
and net proceeds of certain insurance recoveries and condemnation events.
The 2021 Credit Agreement contains customary representations and warranties,
subject to limitations and exceptions, and customary covenants restricting the
ability (subject to various exceptions) of us and our subsidiaries to: incur
additional indebtedness (including guarantee obligations); incur liens; sell
certain property or assets; engage in mergers or other fundamental changes;
consummate acquisitions; make investments; pay dividends, other distributions or
repurchase equity interest of us or our subsidiaries; change the nature of their
business; prepay or amend certain indebtedness; engage in certain transactions
with affiliates; amend our organizational documents; or enter into certain
restrictive agreements. In addition, the 2021 Credit Agreement contains
financial covenants which requires us to maintain (i) at all times, a Total
Leverage Ratio in an amount not to exceed 2.75 to 1.00; and (ii) a Fixed Charge
Coverage Ratio (as defined in the 2021 Credit Agreement), as of the last day of
each fiscal quarter, an amount not less than 1.15 to 1.00. We were in compliance
with our covenants as of June 30, 2021. After considering a variety of potential
effects the COVID-19 pandemic could have on our consolidated sales, as well as
the actions we have already taken and other options available to us, we
currently believe we will be in compliance with our covenants for the remainder
of the term of the 2021 Credit Agreement. The impact of the COVID-19 pandemic,
however, and the speed of economic recovery in the markets we serve is highly
uncertain. If conditions change in the future due to the ongoing COVID-19
pandemic or for other reasons and we expect to be out of compliance as a result,
we will likely seek waivers from the lenders prior to any covenant violation.
Any covenant waiver may lead to increased costs, increased interest rates,
additional restrictive covenants and other available lender protections that
would be applicable. There can be no assurance that we would be able to obtain
any such waivers in a timely manner, or on acceptable terms, or at all. If we
were not able to obtain covenant violation waivers or repay our debt facilities,
this would lead to an event of default and potential acceleration of
                                       30
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amounts due under all of our outstanding debt. As a result, the failure to
obtain covenant violation waivers or repay our debt obligations when they become
due would have a material adverse effect on us. Refer to "Part I - Item 1A. Risk
Factors" of our Annual Report on Form 10-K for the year ended December 31, 2020,
for more information.
The 2021 Credit Agreement contains customary events of default, including with
respect to: nonpayment of principal, interest, fees or other amounts; failure to
perform or observe covenants; material inaccuracy of a representation or
warranty when made; cross-default to other material indebtedness; bankruptcy,
insolvency and dissolution events; inability to pay debts; monetary judgment
defaults; actual or asserted invalidity or impairment of any definitive loan
documentation, repudiation of guaranties or subordination terms; certain ERISA
related events; or a change of control.
The obligations of our subsidiary that is the borrower under the 2021 Credit
Agreement are guaranteed by us and each of our other United States domestic
subsidiaries. The 2021 Credit Agreement and any interest rate protection and
other hedging arrangements provided by any lender party to the credit facility
or any affiliate of such a lender are secured on a first priority basis by a
perfected security interest in substantially all of our and each guarantor's
assets (subject to certain exceptions).
Finance Leases
As of June 30, 2021, we had $34.9 million of finance lease obligations
outstanding, with a weighted average interest rate of 4.9% and maturities
between 2021 and 2026. Refer to Note 7, Leasing, as previously disclosed on our
Annual Form 10-K for the fiscal year ended for December 31, 2020 for the
schedule on maturities of finance lease liabilities, as there have been no
material changes to report as of June 30, 2021.
Off-Balance Sheet Arrangements
As of June 30, 2021, we did not have any off-balance-sheet arrangements as
defined in Item 303(a)(4)(ii) of Regulation S-K.
Contractual Obligations and Other Commitments
Operating Leases. We have entered into various non-cancelable operating leases
primarily related to facilities, equipment and vehicles used in the ordinary
course of business. Refer to Note 7, Leasing, as previously disclosed in our
Annual Report on Form 10-K for the fiscal year ended for December 31, 2020 for
the schedule on maturities of operating lease liabilities as there were no
material changes as of June 30, 2021.
Legal Proceedings. We are involved, and will continue to be involved, in legal
proceedings arising out of the conduct of our business, including commercial and
employment-related lawsuits. Some of these lawsuits purport or may be determined
to be class actions and seek substantial damages, and some may remain unresolved
for several years. We establish accruals for specific legal proceedings when it
is considered probable that a loss has been incurred and the amount of the loss
can be reasonably estimated. Our evaluation of whether a loss is reasonably
probable is based on our assessment and consultation with legal counsel
regarding the ultimate outcome of the matter. As of June 30, 2021 we have
accrued for the potential impact of loss contingencies that are probable and
reasonably estimable. We do not currently believe that the ultimate resolution
of any of these matters will have a material adverse effect on our results of
operations, financial condition, or cash flows. However, the results of these
matters cannot be predicted with certainty, and an unfavorable resolution of one
or more of these matters could have a material adverse effect on our results of
operations, financial condition, or cash flows.
                                       31
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Critical Accounting Policies
Critical accounting policies are those accounting policies that we believe are
important to the portrayal of our financial condition and results and require
our most difficult, subjective or complex judgments, often as a result of the
need to make estimates about the effect of matters that are inherently
uncertain. Our Annual Report on Form 10-K for the year ended December 31, 2020
includes a description of certain critical accounting policies, including those
with respect to goodwill, revenue recognition, and income taxes. There have been
no material changes to our critical accounting policies described in our Annual
Report on Form 10-K for the year ended December 31, 2020.
Goodwill Impairment
In accordance with ASC 350, Intangibles - Goodwill and Other, we assess goodwill
for impairment annually as of September 30, and more frequently if events and
circumstances indicate that goodwill might be impaired. At September 30, 2020,
the Company performed its assessment and determined that goodwill was not
impaired.
Goodwill impairment testing is performed at the reporting unit level. Goodwill
is assigned to reporting units at the date the goodwill is initially recorded.
Once goodwill has been assigned to reporting units, it no longer retains its
association with a particular acquisition, and all of the activities within a
reporting unit, whether acquired or internally generated, are available to
support the value of the goodwill. In 2017, we elected to early-adopt ASU
2017-04 which simplifies subsequent goodwill measurement by eliminating step two
from the goodwill impairment test.
We determine the fair value of our reporting units using an income approach.
Under the income approach, we determined fair value based on estimated
discounted future cash flows of each reporting unit. Determining the fair value
of a reporting unit is judgmental in nature and requires the use of significant
estimates and assumptions, including revenue growth rates and EBITDA margins,
discount rates and future market conditions, among others. The level of judgment
and estimation is inherently higher in the current environment considering the
uncertainty created by the COVID-19 pandemic.  We have evaluated numerous
factors disrupting our business and made significant assumptions which include
the severity and duration of our business disruption, the timing and degree of
economic recovery and ultimately, the combined effect of these assumptions on
our future operating results and cash flows.
The results of the annual goodwill impairment test, as of September 30, 2020,
were as follows:
                                                                     Number of
                                                                     Reporting             Representing
(Dollars in thousands)                                                 Units               Goodwill of
No goodwill balance                                                         6            $           -

Fair value of reporting units exceeds their carrying values by
more than 50%                                                               2                  121,051
                                                                            8            $     121,051


Based upon a sensitivity analysis, a reduction of approximately 50-basis points
of projected EBITDA in 2020 and beyond, assuming all other assumptions remain
constant, would result in no impairment of goodwill.
Based upon a separate sensitivity analysis, a 50-basis point increase to the
weighted average cost of capital would result in no further impairment of
goodwill.
Given the uncertainty regarding the ultimate financial impact of the COVID-19
pandemic and the proceeding economic recovery, and the changing document and
printing needs of our customers and the uncertainties regarding the effect on
our business, there can be no assurance that the estimates and assumptions made
for purposes of our goodwill impairment testing in 2020 will prove to be
accurate predictions of the future. If our assumptions, including forecasted
EBITDA of certain reporting units, are not achieved, or our assumptions change
regarding disruptions caused by the pandemic, and the impact on the recovery
from COVID-19 change, then we may be required to record goodwill impairment
charges in future periods, whether in connection with our next annual impairment
testing in the third quarter of 2021, or on an interim basis, if any such change
constitutes a triggering event (as defined under ASC 350, Intangibles - Goodwill
and Other) outside of the quarter when we regularly perform our annual goodwill
impairment test. It is not possible at this time to determine if any such future
impairment charge would result or, if it does, whether such charge would be
material.
Income Taxes
Deferred tax assets and liabilities reflect temporary differences between the
amount of assets and liabilities for financial and tax reporting purposes. Such
amounts are adjusted, as appropriate, to reflect changes in tax rates expected
to be in effect when the temporary differences reverse. A valuation allowance is
recorded to reduce our deferred tax assets to the amount that is more
                                       32
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likely than not to be realized. Changes in tax laws or accounting standards and
methods may affect recorded deferred taxes in future periods.
When establishing a valuation allowance, we consider future sources of taxable
income such as future reversals of existing taxable temporary differences,
future taxable income exclusive of reversing temporary differences and
carryforwards and tax planning strategies. A tax planning strategy is an action
that: is prudent and feasible; an enterprise ordinarily might not take, but
would take to prevent an operating loss or tax credit carryforward from expiring
unused; and would result in realization of deferred tax assets. In the event we
determine that our deferred tax assets, more likely than not, will not be
realized in the future, the valuation adjustment to the deferred tax assets will
be charged to earnings in the period in which we make such a determination. We
have a $2.2 million valuation allowance against certain deferred tax assets as
of June 30, 2021.
In future quarters we will continue to evaluate our historical results for the
preceding twelve quarters and our future projections to determine whether we
will generate sufficient taxable income to utilize our deferred tax assets, and
whether a valuation allowance is required.
We calculate our current and deferred tax provision based on estimates and
assumptions that could differ from the actual results reflected in income tax
returns filed in subsequent years. Adjustments based on filed returns are
recorded when identified.
Income taxes have not been provided on certain undistributed earnings of foreign
subsidiaries because such earnings are considered to be permanently reinvested.
The amount of taxable income or loss we report to the various tax jurisdictions
is subject to ongoing audits by federal, state and foreign tax authorities. We
estimate of the potential outcome of any uncertain tax issue is subject to
management's assessment of relevant risks, facts, and circumstances existing at
that time. We use a more-likely-than-not threshold for financial statement
recognition and measurement of tax positions taken or expected to be taken in a
tax return. We record a liability for the difference between the benefit
recognized and measured and tax position taken or expected to be taken on its
tax return. To the extent that our assessment of such tax positions changes, the
change in estimate is recorded in the period in which the determination is made.
We report tax-related interest and penalties as a component of income tax
expense.
Recent Accounting Pronouncements
See Note 1, "Description of Business and Basis of Presentation" to our interim
Condensed Consolidated Financial Statements for disclosure on recent accounting
pronouncements not yet adopted.
Item 3. Quantitative and Qualitative Disclosures About Market Risk

Not applicable.

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