American Water Works : New York American Water Launches Fall Flushing Program

Merrick, NY (September 16, 2021)-As part of its routine maintenance program, New York American Water (NYAW) will begin flushing of water mains throughout its service territory on September 27, 2021, to deliver quality water service to its customers. Water main flushing clears harmless sediment and mineral deposits that may have built up over time inside the pipes. The process of flushing water mains by opening fire hydrants helps to alleviate this issue while also providing an opportunity to ensure hydrants are operational and there are adequate flows in the system.

'Flushing our water mains is an operational best practice and helps improve water quality for our customers,' said NYAW Senior Manager of Production Rich Kern. 'The process of flushing water mains may cause minor temporary inconveniences such as water discoloration or low pressure. If discoloration occurs, please run your cold water from the lowest point in the home until the water runs clear.'

Water main flushing will occur between Monday to Friday, 8 a.m. to 4 p.m. in the following areas on the following dates. No flushing will be conducted in observance of Columbus Day (Oct. 11), Diwali (Nov. 4) and Veterans Day (Nov. 11).

Dates	Community
September 27 - October 1	Baldwin, Baldwin Harbor, North Merrick, Roosevelt
October 4 - October 8	Hewlett, Hewlett Bay Park, Hewlett Harbor, Hewlett Neck, Oceanside
October 12 - October 15	Lakeview, Merrick, South Hempstead, South Merrick, West Hempstead
October 15	Mill Neck
October 18 - October 22	Glen Head, Lynbrook, North Bellmore, North Woodmere, Roslyn Harbor, Woodmere, Woodsburgh
October 25 - October 29	Bellmore, Glenwood Landing, Island Park, South Bellmore, Valley Stream
November 1 - November 5	Bay Park, East Rockaway, Levittown, Malverne, North Seaford, North Wantagh, Sea Cliff
November 8 - November 12	Inwood, Lawrence, Meadowmere, Seaford, South Seaford, South Wantagh, Wantagh
November 15 - November 19	Atlantic Beach, Cedarhurst, East Atlantic Beach, Massapequa

To prepare for flushing in your neighborhood, please take a look at the following tips from NYAW:

• Make note on your calendar of your community's scheduled flushing times.
• Draw water needed for cooking ahead of time and set aside a large bottle of water in the refrigerator for drinking or future use.
• If water pressure or volume appears low after the flushing has finished, inspect the faucet screens for any trapped particles.
• Check for discolored water prior to using a washing machine or a dishwasher.
• If laundry does become stained, do not put it in the dryer. Rewash clothes right away with a heavy duty detergent and add a rust remover.

NYAW asks all residents to please continue adhering to all social distancing rules if they are near a crew performing flushing in their area. The employees and contractors are doing essential work to keep your water safe, so please help keep them safe as well.

New York American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water company in New York, providing high-quality and reliable water and/or wastewater services to approximately 335,000 people. For more information, visit www.newyorkamwater.com and follow New York American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook, and LinkedIn.