One of
The chief executive of Cable and Wireless Seychelles,
Clients will soon be getting their bills through email, SMS messages, through the Mycare service or by using a client's card with a unique QR code. To get a QR code - a machine-readable code consisting of an array of black and white squares - a customer will need to register on Mycare. Clients can use cable kiosks to scan the code, which will display their bill and information.
Customers appeared to welcome news of the change.
"I always used #155# to check my bill as sometimes the paper bill comes too late after my bill was due even. The fact that I can now get my bill via SMS is better and now that you can pay your bill online facilitates things," said Neil Azemia.
For the non-tech savvy customer, a free card can be obtained from their customer service centre, which will contain their QR codes and account number.
"There are people who do not use digital platforms or smartphones. Cable and Wireless Seychelles has a customer card on which the person has their QR code and account number. People who will be making payments on a kiosk simply need to scan the card and proceed," said
She added that alternatively "a client can come to our centres, produce the card to a staff who will assist the client to make payments."
Hammond said that going paperless will cut greatly on operation costs among other benefits.
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The director general in the public education and community outreach division of the
Hammond added that over the past three months the company has noticed that more people have been using digital options.
"With COVID-19, it is clear that the safest thing to do and especially for our customers, is to go digital as it is faster and more convenient," said Hammond.
Other than Cable and Wireless Seychelles, other companies such as the
Copyright Seychelles News Agency. Distributed by AllAfrica Global Media (allAfrica.com)., source