Cautionary Note Regarding Forward-Looking Statements



This report includes statements of the Company's expectations, intentions, plans
and beliefs that constitute "forward-looking statements" within the meanings of
the Private Securities Litigation Reform Act of 1995. These statements, which
may be identified by words such as "may," "will," "should," "expects,"
"intends," "plans," "anticipates," "believes," "thinks," "estimates," "seeks,"
"predicts," "could," "projects," "potential" and other similar terms and
phrases, are based on the beliefs of the Company's management, as well as
assumptions made by, and information currently available to, the Company's
management as of the date of such statements. These statements are subject to
risks and uncertainties, all of which are difficult to predict and many of which
are beyond the Company's control. These risks include, without limitation, the
impact on us of any of the following:

· an overall decline in the health of the economy, the hard-surface flooring

industry, the housing market and overall consumer spending, including the

effects of the COVID-19 pandemic;

· impact on sales, ability to obtain and distribute products, and employee safety

and retention, including the effects of the COVID-19 pandemic;

· obligations related to and impacts of new laws and regulations, including

pertaining to tariffs and exemptions;

· the outcomes of legal proceedings, and the related impact on liquidity;




 ·  reputational harm;

· obtaining products from abroad, including the effects of COVID-19 and tariffs,

as well as the effects of antidumping and countervailing duties;

· obligations under various settlement agreements and other compliance matters;

· disruption due to cybersecurity threats, including any impacts from a network

security incident;

· inability to open new stores, find suitable locations for our new store

concept, and fund other capital expenditures;




 ·  inability to execute on our key initiatives or such key initiatives do not
    yield desired results;


 ·  managing growth;


 ·  transportation costs;


 ·  damage to our assets;

· disruption in our ability to distribute our products, including due to

disruptions from the impacts of severe weather;

· operating stores in Canada and an office in China;




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· managing third-party installers and product delivery companies;

· renewing store, warehouse, or other corporate leases;

· having sufficient suppliers;

· our, and our suppliers', compliance with complex and evolving rules,

regulations, and laws at the federal, state, and local level;

· disruption in our ability to obtain products from our suppliers;

· product liability claims;

· availability of suitable hardwood, including due to disruptions from the

impacts of severe weather;

· sufficient insurance coverage, including cybersecurity insurance;

· access to and costs of capital;

· the handling of confidential customer information, including the impacts from

the California Consumer Privacy Act;

· management information systems disruptions;

· alternative e-commerce offerings;

· our advertising and overall marketing strategy;

· anticipating consumer trends;

· competition;

· impact of changes in accounting guidance, including the implementation

guidelines and interpretations;

· maintenance of valuation allowances on deferred tax assets and the impacts


    thereof;


 ·  internal controls;


· stock price volatility; and




 ·  anti-takeover provisions



Information regarding risks and uncertainties is contained in the Company's reports filed with the SEC, including the Item 1A, "Risk Factors," section of this quarterly report and the Form 10­K for the year ended December 31, 2019.



This management discussion should be read in conjunction with the financial
statements and notes included in Part I, Item 1. "Financial Statements" of this
quarterly report and the audited financial statements and notes and management
discussion included in the Company's annual report filed on Form 10­K for
the year ended December 31, 2019.

Overview

Lumber Liquidators is one of the leading specialty retailers of hard-surface
flooring in North America, offering a complete purchasing solution across an
extensive assortment of domestic and exotic hardwood species, engineered
hardwood, laminate, resilient vinyl, waterproof vinyl plank and porcelain tile.
We also feature the renewable flooring products bamboo and cork, and provide a
wide selection of flooring enhancements and accessories, including moldings,
noise-reducing underlayment, adhesives and flooring tools. We offer installation
and delivery services through third-party independent contractors for customers
who purchase our floors. At March 31, 2020, we sold our products through
420 stores in 47 states in the United States and in Canada, a call center and
websites.

We believe we have achieved a reputation for offering great value, superior
service, and a broad selection of high-quality flooring products. With a balance
of price, selection, quality, availability and service, we believe our value
proposition is the most complete within a highly fragmented hard-surface
flooring market. The foundation for our value proposition is strengthened by our
unique store model, the industry expertise of our people, our singular focus on
hard-surface flooring, and our advertising reach and frequency.

To supplement the financial measures prepared in accordance with GAAP, we use
the following non-GAAP financial measures: (i) Adjusted SG&A,  (ii) Adjusted
SG&A as a percentage of sales, (iii) Adjusted Operating Income, (iv) Adjusted
Operating Margin, (v) Adjusted Earnings and (vi) Adjusted Earnings per Diluted
Share. The non-GAAP financial measures should be viewed in addition to, and not
in lieu of, financial measures calculated in accordance with

                                       19

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GAAP. These supplemental measures may vary from, and may not be comparable to, similarly titled measures by other companies.



The non-GAAP financial measures are presented because management uses these
non-GAAP financial measures to evaluate our operating performance and to
determine incentive compensation. Therefore, we believe that the presentation of
non-GAAP financial measures provides useful supplementary information to, and
facilitates additional analysis by, investors. The presented non-GAAP financial
measures exclude items that management does not believe reflect our core
operating performance, which include regulatory and legal settlements and
associated legal and operating costs, and changes in antidumping and
countervailing duties, as such items are outside of our control due to their
inherent unusual, non-operating, unpredictable, non-recurring, or non-cash
nature.

Impact of COVID-19 Pandemic on Our Business



The end of the first quarter of 2020 was marked by the impact of the COVID-19
pandemic but we remain focused on serving our customers while keeping the health
and safety of employees paramount. Aligning with these priorities, we are
executing a variety of flexible operating models that utilize safety measures
such as personal protective equipment for employees and allow for contact-free
engagement. We have also established a crisis team in reaction to the pandemic
to identify and execute our business continuity plan in order to mitigate the
impact while safely serving customers across our national footprint. Starting
March 22, 2020 we closed as many as 56 stores for a period of time while all
other stores operated under reduced hours and/or warehouse-only conditions,
offering curbside pickup and job site delivery for our Pro and DIY
customers. Our comparable store sales results were down from the prior year by
approximately 45% in the last week of the month of March. As of the date of this
report, in compliance with state and local regulatory orders, approximately 60%
of our stores are fully operational, approximately 25% are scheduling
appointments to allow customers to visit our showrooms, and approximately 15%
are utilizing our warehouse-only model, while less than 10 stores remain
closed.. In addition, we are leveraging strategic investments in digital
capabilities made over the past 18 months, including the Floor Finder and
Picture It! tools, to serve customers at LLFlooring.com. Web traffic has
increased meaningfully in recent weeks, and adapting to the change in consumer
behaviors, we have expanded availability of online flooring samples and are
currently offering extended hours for voice and click-to-chat customer support,
curbside store pickup and enhanced home-delivery options.

As a result of reduced demand and the changes in the current operating model
related to COVID-19, we made the difficult decision to temporarily furlough a
number of store associates and reduce operating hours in our distribution
centers in April. Subsequently we have recalled a number of these associates,
and returned to normal operations in our Virginia distribution center. Impacted
employees received two weeks of pay and have the opportunity to utilize up to 80
hours of paid time off. In addition, we are currently paying the employee
portion of benefit premiums for any employee impacted beyond four weeks. We have
implemented a range of other measures to increase financial flexibility and
maintain agility during this challenging time. These measures include reducing
costs, managing inventory flow, deferring payments, and delaying or stopping
non-critical projects, including a pause in the planned opening of certain new
stores and reducing capital spending. We also implemented a temporary reduction
in all salaried employee compensation including a 25% reduction in the base pay
of the interim President, the Chief Financial Officer and certain other C-level
executives, and a corresponding 30% reduction in the cash compensation of the
Board of Directors.

As of March 31, 2020, the Company had $39 million outstanding under its
revolving credit facility and $25 million outstanding under its FILO Term Loan.
Collectively, this is an $18 million decrease from the end of the fourth quarter
2019 while the cash and cash equivalents balance increased by $13 million. As of
March 31, 2020, the Company had $131 million in liquidity, comprised of $22
million of cash and cash equivalents and $109 million of availability under the
Credit Agreement.


On April 17, 2020, the Company amended its Credit Agreement. While the Credit Agreement maturity remains March, 2024, the amendment is effective through August 30, 2020 and provides:

· A temporary increase in the senior asset-based revolving credit facility from

$175 million to $212.5 million which increases the total availability under the

Revolving Credit Facility from $200 million to $237.5 million, subject to the

borrowing base calculation




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· A temporary increased in advance rate against inventory under the borrowing

base

· Pricing permanently increased by 1.25% with respect to the margin rate on LIBOR

Rate loans, and permanently increased by 1.50% with respect to the margin rate

on the FILO Term Loan. Pricing on the unused commitment fee also permanently


    increased by 0.25%.






Executive Summary

Results of operations for the three months ended March 31, 2020 as described
below are not necessarily indicative of future results to be expected for the
full year due to a number of factors, including seasonality and general economic
conditions that may impact sales for the remainder of fiscal 2020. Additionally,
we cannot predict the impact of the COVID-19 pandemic to our sales, supply
chain, and distribution as well as to overall construction, renovation and
consumer spending.

Net sales in the first quarter of 2020 increased $1.2 million, or 0.4%, to $267
million from the first quarter of 2019.  Through the week ending March 21, 2020,
the Company's quarter-to-date comparable store sales increased approximately 4%,
but as the impact of COVID-19 began to broadly impact consumers, orders declined
significantly and first quarter comparable stores sales fell to negative 0.9% by
the end of the quarter. Partially offsetting the decline from COVID-19 was the
impact of one additional day, February 29, in the first quarter of 2020. We
opened one new store in the first quarter of 2020 bringing total store count to
420 as of March 31, 2020.

Gross profit increased 12% in the first quarter of 2020 to $105 million from $94
million in the comparable period in 2019.  Gross margin increased to 39.3% in
the first quarter of 2020 from 35.2% in the first quarter of 2019 as margin
enhancement efforts, tariff exclusions and supply chain efficiency positively
impacted results. Gross margin was also aided by a mix of higher-margin
manufactured products and reduced discounting in stores.

SG&A expense decreased 0.9% to $96 million in the first quarter of 2020 from the
comparable period in 2019 but included certain costs in both periods related to
investigations and lawsuits.  Excluding these items as shown in the table that
follows, Adjusted SG&A (a non-GAAP measure) was essentially flat to the same
period in the prior year and Adjusted SG&A as a percentage of sales decreased to
35.7% in the first quarter of 2020 from 35.8% in the first quarter of 2019. 

A

focus on expense management and process efficiency helped deliver the year-over-year reduction in Adjusted SG&A as a percent of sales in the quarter.



Operating income was $8.8 million for the first quarter of 2020 compared to an
operating loss of $3.4 million for the first quarter of 2019. Adjusted Operating
Income (a non-GAAP measure) was $9.6 million for the first quarter of 2020, 

a


year-over-year increase of over $11 million compared to an Adjusted Operating
Loss of $1.6 million for the first quarter of 2019. The most significant driver
of the increase was the impact on gross margin for the reasons outlined above.



Income tax benefit was $4.4 million for the first quarter of 2020 compared to
income tax expense of $0.2 million for the first quarter of 2019. The benefit in
2020 was driven by the impact of the March 27, 2020 CARES Act which allowed us
to carryback certain losses to prior periods and deduct certain capital
expenditures from prior periods more quickly giving rise to a $4.9 million
Federal tax refund which is expected to be received later this year.



Net income for the first quarter of 2020 was $12 million, or $0.42 per diluted
share, compared to a net loss of $4.9 million, or $0.17 per diluted share, for
the first quarter of 2019. Adjusted Earnings and Adjusted Earnings per Diluted
Share (non-GAAP measures) for the first quarter of 2020 increased $16 million
and $0.57 year over year and were $13 million and $0.44 per diluted
share, compared to an Adjusted Loss of $3.6 million and $0.13 per diluted share
for the first quarter of 2019.





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Results of Operations

We believe the selected sales data, the percentage relationship between net
sales and major categories in the condensed consolidated statements of
operations and the percentage change in the dollar amounts of each of the items
presented below are important in evaluating the performance of our business
operations.


                                                                                           % Increase (Decrease)
                                                                % of Net Sales               in Dollar Amounts
                                                        Three Months Ended March 31,            2020
                                                         2020               2019              vs. 2019
Net Sales
Net Merchandise Sales                                         89.3 %             89.4 %                 0.4 %
Net Services Sales                                            10.7 %             10.6 %                 1.0 %
Total Net Sales                                              100.0 %            100.0 %                 0.4 %
Gross Profit                                                  39.3 %             35.2 %                12.1 %
Selling, General, and Administrative Expenses                 36.0 %             36.5 %               (0.9) %
Operating Income (Loss)                                        3.3 %            (1.3) %                  NM
Other Expense                                                  0.3 %              0.5 %              (31.6) %
Income (Loss)/ Before Income Taxes                             2.9 %            (1.8) %                  NM
Income Tax (Benefit) Expense                                 (1.6) %              0.1 %                  NM
Net Income (Loss)                                              4.6 %            (1.9) %                  NM

SELECTED SALES DATA
Average Sale1                                        $       1,355      $       1,303                   4.0 %
Average Retail Price per Unit Sold2                            2.5 %            (1.9) %
Comparable Store Sales (Decrease) Increase (%)               (0.9) %        

(0.8) %



Number of Stores Open, end of period                           420          

413


Number of Stores Opened in Period, net                           1          

-


Number of Stores Relocated in Period3                            1          

-



Comparable Stores4 (% change to prior year):
Customers Invoiced5                                          (4.9) %            (1.0) %
Net Sales of Stores Operating for 13 to 36 months              4.6 %              2.5 %
Net Sales of Stores Operating for more than
36 months                                                    (1.2) %        

(0.9) %

Net Sales in Markets with all Stores Comparable
(no cannibalization)                                         (0.5) %        

0.0 %

--------------------------------------------------------------------------------

1 Average sale is defined as the average invoiced sales order, measured

quarterly, excluding returns as well as transactions under $100 (which are

generally sample orders or add-on/accessories to existing orders).

2 Average retail price per unit (square feet for flooring and other units of

measures for moldings and accessories) sold is calculated on a total company


    basis and excludes non-merchandise revenue.



3 A relocated store remains a comparable store as long as it is relocated within


    the primary trade area.



4 A store is generally considered comparable on the first day of the thirteenth


    full calendar month after opening.



5 Change in number of customers invoiced is calculated by applying the average


    sale, described above, to total net sales at comparable stores.




NM  Not meaningful.

                                       22

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Net Sales

Net sales in the first quarter of 2020 increased $1.2 million, or 0.4%, to $267
million from the first quarter of 2019 driven by an increase in merchandise
sales.  By major category, manufactured products grew from 41% of sales in the
first quarter of 2019 to 44% of sales in the first quarter of 2020, mostly
offset by a decline in solid and engineered hardwood products. The vinyl
sub-category within manufactured products continues to drive growth due to its
outstanding aesthetics, high resilience and waterproof characteristics.  Net
services sales (install and freight) were flat to the prior year in part due to
an outsized COVID-19 impact on in-home installations.  Through the week ending
March 21, 2020, the Company's quarter-to-date comparable store sales grew by
approximately 4%, but as the impact of COVID-19 began to broadly impact
consumers, orders declined significantly and first quarter comparable stores
sales fell to negative 0.9% by the end of the quarter. Partially offsetting the
decline from COVID-19 was the impact of an additional day, February 29, in the
first quarter of 2020.  We opened one new store in the first quarter of 2020
bringing total store count to 420 as of March 31, 2020.



Gross Profit



Gross profit expanded 12% in the first quarter of 2020 to $105 million from $94
million in the comparable period in 2019. Gross margin increased to 39.3% in the
first quarter of 2020 from 35.2% in the first quarter of 2019 as margin
enhancement efforts, tariff exclusions and supply chain efficiency positively
impacted results. Gross margin was also aided by a mix of higher-margin
manufactured products and reduced discounting in stores.



Tariffs played a significant role in year-over-year comparisons. Beginning in
September 2018, goods coming from China received an additional 10% tariff.
Beginning in June 2019, the tariffs increased to 25%. In order to mitigate the
impact of tariffs, we reduced discounting in the stores, implemented
merchandising cost-out efforts and enacted retail price increases. On November
7, 2019, the United States Trade Representative ("USTR") ruled on a request made
by certain interested parties, including the Company, and retroactively excluded
certain flooring products imported from China from the Section 301 tariffs. The
granted exclusion applies retroactively from the date the tariffs
were originally implemented on September 24, 2018 through August 7, 2020.  The
Company recorded a $27 million receivable related to these tariffs during the
fourth quarter of 2019 in the caption "Tariff Recovery Receivable" on the
Consolidated Balance Sheets and expects to receive payments by the end of 2020.



Selling, General and Administrative Expenses



SG&A expense decreased 0.9% to $96 million in the first quarter of 2020 from the
comparable period in 2019 but included certain costs in both periods related to
investigations and lawsuits. Excluding these items as shown in the table that
follows, Adjusted SG&A as a percentage of sales (a non-GAAP measure) decreased
from 35.8% in the first quarter of 2019 to 35.7% in the first quarter of 2020.
The Company's focus on expense management and process efficiency helped deliver
the year-over-year reduction in Adjusted SG&A as a percent of sales in the
quarter.  Payroll-related costs as a percentage of sales were 15.8% in the first
quarter of 2020 compared to 14.8% in the first quarter of 2019, and this
increase was driven by increased medical claims, base pay due to merit increases
and severance costs payable to our former CEO.  SG&A expense was impacted by
increased costs related to seven net new stores compared to the first quarter a
year ago and medical expenses mostly offset by a decline in legal fees and
travel.



                                       23

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We believe that the following items set forth in the table below can distort the
visibility of our ongoing performance and that the evaluation of our financial
performance can be enhanced by use of supplemental presentation of our results
that exclude the impact of these items.


                                                         Three Months Ended March 31,
                                                       2020                      2019
                                                 $        % of Sales       $         % of Sales
                                                                 (in thousands)
SG&A, as reported (GAAP)                      $ 96,207          36.0 %  $  97,032          36.4 %

Accrual for Legal Matters and Settlements 1          -             - %      (175)         (0.1) %
Legal and Professional Fees  2                     793           0.3 %      1,978           0.7 %
Sub-Total Items above                              793           0.3 %      1,803           0.6 %

Adjusted SG&A (a non-GAAP measure)            $ 95,414          35.7 %  $  

95,229 35.8 %

--------------------------------------------------------------------------------

1 This amount represents the charge to earnings in 2019 for certain Related

Laminate Matters, which is described more fully in Note 7 to the condensed


    consolidated financial statements.



2 Represents charges to earnings related to our defense of certain significant


    legal actions during the period. This does not include all legal costs we
    incurred.



Operating Income (Loss) and Operating Margin



Operating income was $8.8 million for the first quarter of 2020 compared to an
operating loss of $3.4 million for the first quarter of 2019. Adjusted Operating
Income (a non-GAAP measure) was $9.6 million for the first quarter of 2020, a
year-over-year increase of over $11 million compared to an adjusted operating
loss $1.6 million for the first quarter of 2019. The most significant driver of
the increase was the impact of higher gross margin rate as described above.



We believe that the following items set forth in the table below can distort the
visibility of our ongoing performance and that the evaluation of our financial
performance can be enhanced by use of supplemental presentation of our results
that exclude the impact of these items.


                                                         Three Months Ended March 31,
                                                      2020                      2019
                                                $        % of Sales       $         % of Sales
                                                                (in thousands)
Operating Income (Loss), as reported (GAAP)   $ 8,765           3.3 %  $ 

(3,421) (1.3) %



SG&A Items:
Accrual for Legal Matters and Settlements 1         -             - %      (175)         (0.1) %
Legal and Professional Fees  2                    793           0.3 %      1,978           0.7 %
SG&A Subtotal                                     793           0.3 %      1,803           0.6 %

Adjusted Operating Income (Loss)/Margin (a
non-GAAP measure)                             $ 9,558           3.6 %  $ 

(1,618) (0.7) %

--------------------------------------------------------------------------------

1,2 See the SG&A section above for more detailed explanations of these individual items.





Other Expense

We had other expense of $0.9 million and $1.3 million in the three months ended
March 31, 2020 and 2019, respectively. The decrease in expense in 2020 primarily
reflected lower average borrowings on our Revolving Loan during the three months
ended March 31, 2020 and a lower effective interest rate.

                                       24

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Provision for Income Taxes

The Company calculates its quarterly tax provision pursuant to the guidelines in
Accounting Standards Codification ("ASC") 740-270 "Income Taxes." Generally, ASC
740-270 requires companies to estimate the annual effective tax rate for current
year ordinary income. The estimated annual effective tax rate represents the
best estimate of the tax provision in relation to the best estimate of pre-tax
ordinary income or loss. The estimated annual effective tax rate is then applied
to year-to-date ordinary income or loss to calculate the year-to-date interim
tax provision. Due to the current disruption in the economy related to the
COVID-19 pandemic and the impact this has on making a reliable estimate of the
annual effective tax rate as of the current reporting period, the Company has
applied the actual year-to-date effective tax rate for the current period tax
provision.

The CARES Act (the "Act") was enacted on March 27, 2020. The Act retroactively
changed the eligibility of certain assets for expense treatment in the year
placed in service, back to 2018, and permitted any net operating loss for the
tax years 2018, 2019 and 2020 to be carried back for five years. The Company
recorded an income tax benefit of $4.7 million in the first quarter associated
with the income tax components contained in the Act. As of March 31, 2020, the
Company has completed an initial analysis of the tax effects of the Act but
continues to monitor developments by federal and state rulemaking authorities
regarding implementation of the Act. The Company has made reasonable estimates
of the effects of the Act and will adjust, if necessary, as new laws or guidance
becomes available

For the three months ended March 31, 2020, the Company recognized an income tax
benefit of $4.4 million, which represented an effective tax rate of (55.2)%. For
the three months ended March 31, 2019, the Company recognized income tax expense
of $0.2 million, which represented an effective tax rate of (4.5)%. The income
tax benefit for the three months ended March 31, 2020 included the impact of the
enactment of the Act, as discussed above.

The Company has a full valuation allowance recorded against its net deferred tax
assets of $27 million.  The Company intends to maintain a valuation allowance on
its deferred tax assets until there is sufficient evidence to support the
reversal of all or some portion of these allowances. A reduction in the
valuation allowance could result in a significant decrease in income tax expense
in the period that the release is recorded. However, the exact timing and amount
of any reduction in the Company's valuation allowance are unknown at this time
and will be subject to the earnings level it achieves in future periods.



Diluted Earnings per Share



Net income for the first quarter of 2020 was $12 million, or $0.42 per diluted
share, compared to a net loss of $4.9 million, or $0.17 per diluted share, for
the first quarter of 2019. Adjusted Earnings and Adjusted EPS (non-GAAP
measures) for the first quarter of 2020 were $13 million and $0.44 per diluted
share, compared to an adjusted loss of $3.6 million and $0.13 per diluted share,
for the first quarter of 2019.



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We believe that each of the items below can distort the visibility of our
ongoing performance and that the evaluation of our financial performance can be
enhanced by use of supplemental presentation of our results that exclude the
impact of these items.




                                                     Three Months Ended March 31,
                                                         2020               2019
                                                             (in thousands)
Net Income (Loss), as reported (GAAP)             $         12,235    $     

(4,924)


Net Income (Loss) per Diluted Share (GAAP)        $           0.42    $     

(0.17)



SG&A Items:
Accrual for Legal Matters and Settlements 1                      -          

(129)


Legal and Professional Fees  2                                 586               1,461
SG&A Subtotal                                                  586               1,332

Adjusted Earnings (Loss)                          $         12,821    $        (3,592)
Adjusted Earnings (Loss) per Diluted Share (a
non-GAAP measure)                                 $           0.44    $     

(0.13)

--------------------------------------------------------------------------------

1,2 See the SG&A section above for more detailed explanations of these individual items. These items have been tax affected at the Company's federal statutory rate of 26.1%.







Seasonality

Our net sales fluctuate slightly as a result of seasonal factors, and we adjust
merchandise inventories in anticipation of those factors, causing variations in
our build of merchandise inventories. Generally, we experience
higher-than-average net sales in the spring and fall, when more home remodeling
activities are taking place, and lower-than-average net sales in the
winter months and during the hottest summer months. These seasonal fluctuations,
however, are minimized to some extent by our national presence, as markets
experience different seasonal characteristics.

Liquidity and Capital Resources



Our near-term focus is on liquidity as we are experiencing a major disruption to
the normal course of our business due to COVID-19. Our principal sources of
liquidity at March 31, 2020 were cash from our ongoing operations, $22 million
of cash and cash equivalents on our balance sheet and $109 million of
availability under our Revolving Loan. As March 31, 2020, the outstanding
balance on the FILO Term Loan was $25 million and it carried an interest rate of
3.25%. As of March 31, 2020, the outstanding balance on the Revolving Loan was
$39 million and it carried an average interest rate of 2.18%.

We have implemented a range of measures to increase financial flexibility and
maintain agility during this challenging time. These measures include reducing
costs, managing inventory flow, deferring payments, and delaying or stopping
non-critical projects including a pause in the planned opening of certain new
stores and reducing capital spending. We also implemented a temporary reduction
in all salaried employee compensation including a 25% reduction in the base pay
of the interim President, the Chief Financial Officer and certain other C-level
executives, and a corresponding 30% reduction in the cash compensation of the
Board of Directors.

Additionally, to provide more liquidity, on April 17, 2020, we entered into a
First Amendment to the Credit Agreement to add incremental borrowing capacity of
up to $37.5 million through August 2020, and increased the margin rate which is
described more fully in Note 5 to the condensed consolidated financial
statements.

Through March 31, 2020, we had $4.5 million in capital expenditures including
opening 1 new store.  As part of our response to COVID-19, we are implementing a
range of measures to increase financial flexibility including delaying or
stopping non-critical projects such as pausing the planned opening of certain
new stores and reducing capital spending. We expect to reduce capital
expenditures by approximately 50% from our original 2020 plan.

                                       26

  Table of Contents



Although COVID-19 has created uncertainty regarding general economic conditions,
and significantly impacted our sales, supply chain and stores, we continue to
transact business and generate cash daily. We believe that cash flows from
operations, together with the liquidity under our Credit Agreement as amended,
will be sufficient to meet our obligations, fund our settlements, operations and
anticipated capital expenditures for the next 12 months. We prepare our
forecasted cash flow and liquidity estimates based on assumptions that we
believe to be reasonable, but are also inherently uncertain. Actual future cash
flows could differ from these estimates.



Merchandise Inventories



Merchandise inventories at March 31, 2020 decreased $17 million from
December 31, 2019 primarily due to focused initiatives in selling unproductive
inventory; in addition to delays in shipments of inventory produced in Asia, as
a direct result of the outbreak of COVID-19. We consider merchandise inventories
either "available for sale" or "inbound in-transit," based on whether we have
physically received and inspected the products at an individual store location,
in our distribution centers or in another facility where we control and monitor
inspection.



Merchandise inventories and available inventory per store in operation were as
follows:


                                                        As of                 As of                As of
                                                    March 31, 2020      December 31, 2019      March 31, 2019
                                                                         (in thousands)
Inventory - Available for Sale                     $        243,398    $           254,812    $        273,877
Inventory - Inbound In-Transit                               26,238                 31,557              26,009
Total Merchandise Inventories                      $        269,636    $    

286,369 $ 299,886



Available Inventory Per Store                      $            580    $               608    $            663




Available inventory per store at March 31, 2020 was lower than at December 31,
2019 and significantly lower than March 31, 2019. The decrease in available
inventory compared to March 31, 2019 was due in large part to lower average cost
of inventory driven by tariff exclusions granted in the fourth quarter of 2019,
improved country-of-origin sourcing, and cost-out negotiations across all
categories. Including the currently expected effects of COVID-19, we anticipate
average inventory to be in the range of $280 million to $305 million through the
remainder of the year.

Inbound in-transit inventory generally varies due to the timing of certain
international shipments and certain seasonal factors, including international
holidays, rainy seasons, and specific merchandise category planning.  During the
first quarter of 2020 we experienced a decrease in inbound in-transit due to the
impact of COVID-19.

Cash Flows

Operating Activities. Net cash provided by operating activities was $36 million
for the three months ended March 31, 2020 and was primarily due to a $16 million
reduction in inventory, net income of $12 million in the quarter, and a $9.1
million increase in payables. Net cash provided by operating activities was $6.5
million for the three months ended March 31, 2019 and was primarily due to an
$18 million reduction in inventory and a $7.3 million increase in customer
deposits offset by a reduction in accounts payable of $17 million.

Investing Activities. Net cash used in investing activities was $4.2 million and
$3.2 million for the three months ended March 31, 2020 and 2019,
respectively. Net cash used in investing activities in both three-month periods
were primarily related to new store openings and our information technology
initiatives.

Financing Activities. Net cash used in financing activities was $18 million for
the three months ended March 31, 2020 and was primarily due to net repayments on
our Credit Agreement. Net cash provided by financing activities was $1.3 million
for the three months ended March 31, 2019 and was primarily due to net
borrowings on our revolving credit facility.

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Table of Contents

Critical Accounting Policies and Estimates



Critical accounting policies are those that we believe are both significant and
that require us to make difficult, subjective or complex judgments, often
because we need to estimate the effect of inherently uncertain matters. We base
our estimates and judgments on historical experiences and various other factors
that we believe to be appropriate under the circumstances. Actual results may
differ from these estimates, and we might obtain different estimates if we used
different assumptions or conditions. We have had no significant changes in our
Critical Accounting Policies and Estimates since our annual report on Form 10­K
for the year ended December 31, 2019.

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